I did the First pediatric course with the company yesterday with my friend, as an important prerequisite to my nanny job. We were both very satisfied with how simply things were explained and demonst... See more
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Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.
Contact info
3 Hanson Street, W1W 6TB, London, United Kingdom
- 020 7183 0309
- enquiry@littleoneslondon.co.uk
- littleoneslondon.co.uk
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Frustrating and unprofessional
We went through the process of finding a housekeeper twice and both times were paired with an incompetent and difficult housekeeper who would not take direction, would not follow the guidelines of the contract, demanded payment weekly and wouldn’t pay taxes and or made us pay travel expenses on top of an already agreed high salary. The agency would not help or train the housekeepers and left it up to us. Both times. I don’t recommend for housekeeping. They get a huge cut and are not available to help solve the issue but call you every day when they are trying to get your business.

Reply from Little Ones London
Excellent
I had a great experience working with Laurane, she was professional, responsive, and truly attentive to my needs and preferences. Throughout the process, she kept me informed, gave valuable advice, and made sure I felt supported every step of the way. Thanks to her dedication, I was able to find a role that perfectly aligns with my skills and career goals. I would highly recommend her to anyone looking for new job opportunities or career guidance.
disappointing experience with this agency.
We had an extremely distressing and deeply disappointing experience with this agency. We approached them to find a temporary nanny for a 3-week period over Christmas to help care for our three children. From the outset, the agency informed us that it might be difficult to find suitable candidates, and ultimately we were presented with just one option.
Following the interview, the nanny seemed experienced and came with what we were told were excellent references. Silvia, our point of contact at the agency, provided the nanny’s contact details after we paid the full agency fee.
Unfortunately, what followed was one of the most traumatic experiences I have ever endured. From the very beginning, the nanny displayed unprofessional and inappropriate behavior questioning my parenting choices, criticizing the very fact that I had hired a nanny, and making unsettling, racially charged remarks. I have video evidence of some of this behaviour.
When I raised these serious concerns with the agency, I was told that someone from a similar background at the agency had reviewed the comments and determined they were not racist a shocking and dismissive response. The agency refused to take any responsibility, claiming they had completed proper due diligence and reference checks, which I now seriously doubt.
Things only escalated. The nanny was found drunk in my home on more than one occasion, sent me abusive and intoxicated messages, and even demanded more money than was originally agreed. Regrettably, I complied at the time, hoping things would improve. Eventually, we had no choice but to ask her to leave after another disturbing incident again, with photographic and video evidence provided to the agency.
To this day, I feel completely violated and let down. The trauma of allowing someone so unsuitable into my home, around my children, is something that continues to affect me. The nanny manipulated, gaslit, and took advantage of my kindness and inexperience with such situations. It wasn’t until a friend visited and noticed the signs of her being under the influence that I realized what was really going on.
We’ve had a long-standing, positive relationship with our weekend nanny, and have worked with other reputable local agencies for years without issue. This experience, however, has left me shaken and deeply regretful for ever placing my trust in this agency.
To make matters worse, after her dismissal, the nanny continued to harass me via WhatsApp with abusive messages. I’ve since blocked her, but the fact that she was ever recommended by a professional agency is deeply concerning.
This review is written not out of anger, but out of a sincere desire to prevent this from happening to another family. The agency failed completely in safeguarding, vetting, and responding to what was an incredibly serious and harmful situation. I would strongly caution others against using their services.

Reply from Little Ones London
Anthony was extremely helpful
Anthony was extremely helpful! Very fast and efficient process
Excellent service
Excellent service!
I did my First Aid Course at Little One’s and I can’t complain about anything.
Thank you Little One’s and the teacher Adriana Reyes.
Mixed feeling
The instructor was really good, he made sure we knew what we were doing and practiced until we could do the First Aid. However, they did not cover all the topics they promised they would, and when I enquired afterwards, I had no reply. This led me to decide not to go back to them again.

Reply from Little Ones London
Vittoria has been a great help and…
Vittoria has been a great help and managed to help me sort a great interview! Great company
Victoria
Vittoria was amazing for me and she found the perfect job..she always patient and always ready to help!!She always has been so kind!!
I really appreciate everything you did for me!!
You are a star!
Thank you 🙏
Very helpful staff
Very helpful staff, good service and polite behaviour.
The agency is amazing
The agency is amazing - everything was so easy to start up and they're very quick and efficient at sending over job vacancies.
The best course,I learnt a lot,we had a…
The best course,I learnt a lot,we had a great teacher, I left the class so confident after 1st aid pediatric course
It is very great experience and I would…
It is very great experience and I would love to suggest everyone to get this course from this company.
Very happy with the course and the material that was provided.
Very happy with the course and information that was provided it was very helpful, it will help me in my joy roller.
Nanny role
From the start, signing up with little ones was an amazing experience. Super friendly and great communication. Carolina has done an amazing job in finding me the right position and that very quickly - within a week! She has helped and supported me in any way! Cannot recommend enough! Thank you :)
PROFESSIONALISM AT LITTLE ONES
I am very happy with the Professionalism of the Little Ones Agency especially with Noemie Gourbeillon. She's very kind, understanding and friendly too. I am forever grateful to them 🙏
It was really good learning and…
It was really good learning and training first aid. The teacher was really kind.
I had a very good service from Laurence…
I had a very good service from Laurence
She is nice kind and very helpfull
Great communication.
Many Thanks to Laurane at Little one’s agency. She listened and paid attention to my working preferences.
She placed me with lovely clients. Whom I’m excited to join next month.
Working alongside such a professional recruitment consultant as Laurane made
me feel part of a TOP team. And together we impressed the clients!
I look forward to securing future placements with you. Thank you Laurane!
I work trough the Little Ones since…
I work trough the Little Ones since 2019. I really appreciate all the attention and support from the team. At the moment I’m being assisted by Lucas. He’s very dedicated to helping me to find a new job. I highly recommend the Little Ones,
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