Little Peas Pram & Car Seat Centre Reviews 64

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many people highlight the staff's helpfulness, knowledge, and dedication to ensuring customer satisfaction, especially regarding car seat safety and installation. Consumers also appreciate the competitive pricing and the ease of ordering. However, some customers experienced issues with incorrect items being sent or delays in delivery, occasionally leading to poor communication. A few other people also felt that the car seat they purchased did not meet the company's usual high standards.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the speedy delivery, with... See more

Product

Reviewers highlight positive aspects of the product, frequently praising the availability of items, quick... See more

Service

Reviewers consistently express satisfaction with the service. Many customers highlight the speedy delivery,... See more

Order

Clients share positive opinions on order. Many customers praise the easy ordering process and speedy... See more

Staff

Customers consistently report positive experiences with staff, highlighting their exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service. Quick delivery, car seat arrived in perfect condition in the box (seen some boxes being battered in transportation from other transport companies). Can't fault it. It's the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and fairly priced however completely wrong car seat sent. I ordered an infant carrier but was sent a high back booster. Luckily i checked, i have emailed and got a quick response within... See more

Company replied

Rated 5 out of 5 stars

Have used little peas twice now when my child has outgrown his car seat/moved onto the next stage and I'll continue to use and recommend them. Their knowledge in car seats is great, too many retailers... See more

Company replied

Rated 5 out of 5 stars

Ordered some Axkid attachment loops and I had ordered the wrong size (completely my fault for not checking what size I needed). Got in contact via messenger and they were happy for me to return as the... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Little Peas our vision and commitment is to offer excellent customer service, and a range of the best-known prams, furniture and car seats; all in a positive and happy environment. We have continued with this commitment and do our best to ensure the best customer service possible, whatever the circumstance. We have been recognised in the car seat community; by manufacturers, forums and by the general public as a leader in the car seat industry, where our knowledge and skill sets are second to none. Despite this, we receive constant training – we are always learning, and we are always looking at new products, techniques, methods and technology.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Ordered cooling mat for ERF

Ordered cooling mat for ERF, arrived next day.great service

April 30, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Zoey, thank you so much for leaving us a 5-star review and for choosing Little Peas!

Rated 5 out of 5 stars

Easy experience - 5*

From ordering to delivery, and even the customer service afterwards, this was a seamless experience

We’re very happy with our car seat, and a special thank you to Alan for his quick reply and help with our query — it was really appreciated!

April 28, 2026
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Chloe, thank you so much for taking time to leave us a 5-star review. We really appreciate your business, thank you for choosing Little Peas.

Rated 5 out of 5 stars

Fast delivery

Got a great deal on an Axkid Up car seat. Delivery was really quick and everything was well packaged.

April 6, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hey Samantha, delighted to receive your 5-star review. Thank you so much for choosing Little Peas to purchase your Axkid Up!

Rated 5 out of 5 stars

Great all round

Second axkid seat purchased through this company! Amazing prices, speedy delivery (literally less than 48 hours between ordering and arriving) and the installation videos on their page are so helpful.

April 8, 2026
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Alice, Thanks so much for your five-star review. We are so happy you've chosen Little Peas again and glad to hear you find our videos helpful.

Rated 5 out of 5 stars

Highly recommended!

Extremely fast and efficient! Great service. Thank you

March 6, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Natalie, thank you so much for taking the time to leave us a 5-star review. We really appreciate you choosing Little Peas!

Rated 5 out of 5 stars

Easy fast item

Easy fast item. Perfect thanks again

March 2, 2026
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Reply from Little Peas Pram & Car Seat Centre

Hi Ian, thanks for choosing Little Peas! We appreciate you taking the time to leave us a 5-star review. Take care, Team Little Peas!

Rated 5 out of 5 stars

Quick delivery great communication

Quick delivery great communication

March 1, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi John, thanks for choosing Little Peas! We appreciate you taking the time to leave us a 5-star review. Take care, Team Little Peas!

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery and exceptional value.

February 6, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Ewen, we appreciate you taking the time to leave us a 5-star review and your business! Take care, Team Little Peas!

Rated 5 out of 5 stars

Very prompt and helpful customer…

Very prompt and helpful customer service.
Quick delivery.
Good price.

February 5, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Anne, thanks so much for your review. We really appreciate your feedback and your business. Take care, Team Little Peas

Rated 5 out of 5 stars

First class Customer Service excellent company:

Can’t fault this company I do find it hard shopping online making sizeable purchases with a company who I’m not familiar with it can feel daunting: this company from Start to finish were brilliant. Ordered a pram Friday and it was due to be delivered on the Monday which was great super fast service. Unfortunately DPD delivered a day early when I wasn’t home only leaving half the order and stating the rest had been left at my post office which it hadn’t. After many phone calls between myself and DPD and myself and little Peas it was resolved. Laura at Little Peas couldn’t have been more helpful. She put my mind at ease and dealt with the situation. The pram thankfully was delivered on the Monday as DPD had originally stated not sure what happened, my pram was never as stated sent to my post office I went up twice. Delivery confirmation said left with a neighbour but then had post office address and the picture to prove postage was a shot tight on of the box, all these things and the ring doorbell showing the driver only came to the door with one package when two were due did cause me to be concerned. I needed the pram urgently for a flight at the weekend as needed a pram I could take on the flight. A good outcome but a stressful weekend worrying I wasn’t going to get the pram on time and concerned it wasn’t where it had said it was.

February 7, 2026
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Paula, Firstly thank you so much for taking the time to write us review about your experience with us. We're delighted Laura was able to help and get the situation resolved for you. Now that it's arrived we hope that you get on well with your new pram on your holiday. Thank you for choosing Little Peas and trusting us. Take care!

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery

February 3, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Nicola, we are delighted to receive your five-star review and that your order arrived so quickly. Thanks for choosing Little Peas!

Rated 5 out of 5 stars

Great service

Great service and quick dispatch and delivery

February 2, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Andreia, thank you for taking the time to leave us a five-star review. We are delighted to receive such great feedback. Thank you for choosing Little Peas!

Rated 5 out of 5 stars

Easy to order and speedy delivery

Easy to order and speedy delivery

February 2, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Jane, thank you for the five-star review. Delighted you found your experience with us so positively. Thanks for choosing Little Peas!

Rated 5 out of 5 stars

Won't go anywhere else for a car seat!

Have used little peas twice now when my child has outgrown his car seat/moved onto the next stage and I'll continue to use and recommend them. Their knowledge in car seats is great, too many retailers have no idea about car seat safety so I feel reassured when I reach out to Little Peas as they really know what they're talking about and they've always been really helpful and given me great advice.

January 30, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi CB, thank you for your 5-star review, we are absolutely delighted that you've returned to Little Peas for the next stage. We really appreciate your honest feedback and can't wait to help you again in the future. Take care, Team Little Peas

Rated 5 out of 5 stars

Great service

Great service, fast delivery

January 29, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Gail, thank you for taking the time to leave us a 5-star review. We really appreciate your business and support. Take care

Rated 5 out of 5 stars

Quick delivery and product as…

Quick delivery and product as described. Would definitely use again

January 9, 2026
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Em, thanks so much for choosing Little Peas. We really appreciate your business. Your five-star review is important to us, thank you!

Rated 5 out of 5 stars

HUGELY RECOMMENDED - experienced and helpful team

I've bought all my car seats from Little Peas. The team is hugely knowledgeable and helpful. If you have any question at all, or need any help choosing the right seat for you, you can call and they really know their stuff. We had a mix up with an order and they went out of their way to resolve it for us. Pricing is also excellent.

November 30, 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Heather, thank you for again choosing Little Peas. I am absolutely over the moon to hear you've had such a great experience with us, your support is very much appreciated. Take care, Team Little Peas

Rated 1 out of 5 stars

Taken to long to deliver and poor…

Taken to long to deliver and poor communication

December 1, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Rashid, thank you for your feedback, we genuinely appreciate it. However when you placed your order the item was out of stock and it did state this on our website. We had an estimated shipment date of around two weeks from when you placed the order, having checked our system we did fall outwith this estimate by 3 working days although we do state of the site that this is an estimate and there is always a risk of slippage, particularly during the Black Friday period where the courier networks are stretched. Ultimately, yes we did fall outwith our estimate by a couple of days, which we understand is frustrating. We hope this does not put you off ordering from us again, all the estimates that we give are given in good faith. All the best, Team Little Peas

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