Little Peas Pram & Car Seat Centre Reviews 67

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional service, highlighting the staff's helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. People frequently mention the quick delivery, with products often arriving in perfect condition and even sooner than expected. Reviewers also appreciate the fair pricing, the ease of ordering, and the overall quality of the products received. However, some customers also noted issues with incorrect items being sent, and a few experienced delays in delivery or poor communication regarding their orders. There were also instances where customers expressed concern about the delivery process, particularly when packages were not left as expected or when only part of an order arrived.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of deliveries,... See more

Product

People report positive experiences with product, often praising the quality and suitability of items like car... See more

Service

Users describe positive interactions with service, consistently praising the excellent and amazing service... See more

Order

Reviewers mention positive feedback about order, highlighting an easy and seamless ordering process from... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service. Quick delivery, car seat arrived in perfect condition in the box (seen some boxes being battered in transportation from other transport companies). Can't fault it. It's the... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and fairly priced however completely wrong car seat sent. I ordered an infant carrier but was sent a high back booster. Luckily i checked, i have emailed and got a quick response within... See more

Company replied

Rated 5 out of 5 stars

Have used little peas twice now when my child has outgrown his car seat/moved onto the next stage and I'll continue to use and recommend them. Their knowledge in car seats is great, too many retailers... See more

Company replied

Rated 5 out of 5 stars

Ordered some Axkid attachment loops and I had ordered the wrong size (completely my fault for not checking what size I needed). Got in contact via messenger and they were happy for me to return as the... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Little Peas our vision and commitment is to offer excellent customer service, and a range of the best-known prams, furniture and car seats; all in a positive and happy environment. We have continued with this commitment and do our best to ensure the best customer service possible, whatever the circumstance. We have been recognised in the car seat community; by manufacturers, forums and by the general public as a leader in the car seat industry, where our knowledge and skill sets are second to none. Despite this, we receive constant training – we are always learning, and we are always looking at new products, techniques, methods and technology.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HUGELY RECOMMENDED - experienced and helpful team

I've bought all my car seats from Little Peas. The team is hugely knowledgeable and helpful. If you have any question at all, or need any help choosing the right seat for you, you can call and they really know their stuff. We had a mix up with an order and they went out of their way to resolve it for us. Pricing is also excellent.

November 30, 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Heather, thank you for again choosing Little Peas. I am absolutely over the moon to hear you've had such a great experience with us, your support is very much appreciated. Take care, Team Little Peas

Rated 1 out of 5 stars

Taken to long to deliver and poor…

Taken to long to deliver and poor communication

December 1, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Rashid, thank you for your feedback, we genuinely appreciate it. However when you placed your order the item was out of stock and it did state this on our website. We had an estimated shipment date of around two weeks from when you placed the order, having checked our system we did fall outwith this estimate by 3 working days although we do state of the site that this is an estimate and there is always a risk of slippage, particularly during the Black Friday period where the courier networks are stretched. Ultimately, yes we did fall outwith our estimate by a couple of days, which we understand is frustrating. We hope this does not put you off ordering from us again, all the estimates that we give are given in good faith. All the best, Team Little Peas

Rated 5 out of 5 stars

Highly recommeded

Highly recommeded. Great service and knowledge about car seat safety.

November 26, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Patryk, thank you for taking the time to leave us a five-star review, we really appreciate your feedback.

Rated 5 out of 5 stars

Excellent service from Little Peas

Second order now from Little Peas, on both occasions they have also been the best prices available. Delivery is always really quick despite how far away we are! On my first order I found their staff to have excellent knowledge on their products and were super helpful when I had to exchange due to the car seat not suiting my car.
Wouldn’t shop anywhere else for expert car seat safety. Thank you!

November 20, 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Claire, thank you for again choosing Little Peas. I am absolutely over the moon to hear you've had such a great experience with us, your support is very much appreciated. Take care, Team Little Peas

Rated 5 out of 5 stars

Very fast delivery and great price

Very fast delivery and great price. Wouldn’t hesitate to use them again.

November 27, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Sam, thanks for your five-star review. We really appreciate business and support!

Rated 5 out of 5 stars

Easy process from start to finish

Easy ordering on the website. Brilliant prices. Quick delivery with good communication about dispatch. Items were perfect.

November 3, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Stevie, thanks for your five-star review. We really appreciate business and support!

Rated 5 out of 5 stars

100% recommend Little Peas

100% recommend Little Peas. We just recieved our second extended rear facing car seat from Little Peas. They are very helpful, friendly and knowledable. The car seat and all accessories I ordered arrived the next day. They replied to my message about checking the fit/ install was correct very quickly. I will definitely be ordering from Little Peas again in future. Thank you very much!

November 3, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Jade, Thank you for taking the team to write us a review and we really appreciate the feedback! Delighted to hear about your experience with us. Take care, Team Little Peas

Rated 5 out of 5 stars

Very pleased with the service.

Very pleased with the service. Always buy my car seats with them. Customer service is also fabulous. Responds to questions pretty much immoderately and always very helpful. can’t recommend them more.

November 3, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

HI Monika, thanks so much for again choosing Little Peas. We really appreciate your business. Your five-star review is important to us, thank you!

Rated 5 out of 5 stars

Super service

Super service, fantastic price, and fast delivery. Very pleased

October 29, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Helen, thank you for taking the time to leave us a five-star review, we really appreciate your feedback.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, happy with item and price.

October 1, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Katie, thank you for your review and feedback, your support is very much appreciated.

Rated 5 out of 5 stars

Car seat purchase for 4 year old

This is my second purchase from Little Peas. Both times the customer service has been excellent, quick delivery, staff are very knowledgeable especially in regard to rear facing. The price of the seat was excellent. I would highly recommend purchasing from Little Peas to anyone looking for good advice and guidance to keep their little ones safe.

September 29, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Gemma, thank you for again choosing Little Peas. I am absolutely over the moon to hear you've had such a great experience with us, your support is very much appreciated. Take care, Team Little Peas

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Quick delivery, car seat arrived in perfect condition in the box (seen some boxes being battered in transportation from other transport companies). Can't fault it. It's the 3rd axkid we had from these guys and service has been amazing for all three.

September 28, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Flavia, thank you for your amazing feedback, we really appreciate your continued support. Take care, team Little Peas

Rated 5 out of 5 stars

Great Communications

Service was great delivery was very prompt and I was given regular updates throughout. Very good company to deal with.
The car seat I purchased unfortunately didn’t match the company’s high standards. It has been a regrettable purchase.

October 1, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Stephen, thank you so much for taking the time to leave us a five-star review. Delighted to hear you found your experience with us so positive, sorry you weren't so satisfied with the product.

Rated 5 out of 5 stars

Very happy

Item was delivered within 24 hours of ordering. Straightforward process and very happy with the item I bought.

October 1, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Kay, thank you for taking the time to leave us a five-star review. We really appreciate both your order and feedback.

Rated 5 out of 5 stars

Great experience

Great experience, as always. Quick delivery and good communication.

September 30, 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Fiona, thank you for taking the time to leave us a review and your feedback, as a small business this makes a big difference, we really do appreciate you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look