Lively Professional Services Ltd Reviews 479

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sean was very professional and knowledgeable. Found snags we wouldn’t have even known to look for. Would highly recommend.

Rated 5 out of 5 stars

We asked Ian from Lively Professional Services to snag our new build. Ian arrived promptly and was already to work checking the exterior before we got there to let him in. We had found less than 10 sn... See more

Company replied

Rated 5 out of 5 stars

Sean was great from beginning to end! Very responsive over email confirming availability and answering any questions we had. On the day he was very thorough, picking up things we wouldn't have spotted... See more

Rated 5 out of 5 stars

Ian is very experienced at this job and really knows what he is doing when looking at new builds. He knows exactly how things should be, including all the current regulations and standards, and has... See more

Company replied

Company details

  1. Building Inspector

Written by the company

Lively Professional Services are a professional snagging company based in the North West & South West of England. Serving Lancashire, Cumbria Merseyside, Manchester, Greater Manchester, Cheshire, Bristol, Gloucestershire, Oxfordshire, Somerset, Monmouthshire, Berkshire, Wiltshire, South Warwickshire & South Herefordshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Snagging report

We are in the process of buying a new property and wanted a sngger. Ian was very professional, and helpful.spotted things we would not have seen. We was able to ask questions and point out things we were concerned about.
He sent a clear report via email the same day plus put hard copy in the post. Thankyou Ian

November 22, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Tina,
Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

I could not recommend enough

I could not recommend enough. Both Ian and Mark were brilliant and found almost 100 snags in an apartment where we found 3! Worth every penny and an absolute breeze to work with. Super professional presentation of the snagging list with pictures and who the job is assigned to!

November 23, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

HI Aqua,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

After having Lively Recommended to us…

After having Lively Recommended to us by a family friend we were not disappointed.

Ian was more than helpful throughout even giving advise on our home preview, what to look for in advance etc where we stood on a few outstanding matters.

Very happy to assist with anything at anytime and offerings his wealth of experience in the construction sector.

More than happy with the thorougher in depth evaluation of our new build carried out this morning.

Ian Identified many snags (major / minor) that me and my wife would have never noticed.

Highly recommended these guys.

Mr and Mrs Hodgkinson

November 22, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Thomas

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Professional and thorough review of our…

Professional and thorough review of our new property. The inspection was carried out by a seasoned / well experienced ( previously site manager ) in a polite and efficient manner. The inspection report was produced on the same day in a very clear format.

November 21, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Niel,

Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Knowledgable, friendly and helpful

Ian provided a really professional service throughout, he was helpful from the first enquiry as to what to expect, he was hugely thorough in his checking and then went through his report step by step, to ensure we knew what he identified before we were going back to the developer.

November 16, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Ben,

Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Brilliant!

Ian was brilliant and very approachable! He was quick to respond during the booking process then very professional on the day and just got on with the job. The report was received extremely quickly. Thank you!

November 17, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Laura,
I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Highly professional service from a…

Highly professional service from a really genuine and decent gent and reasonably priced as well, especially considering the detail he went into. Spotted things we could never have hoped to find with his specialist equipment such as heat-sensitive cameras and elevated cameras for roofing and along the gutters. It was a top-to-toe check of absolutely everything inside and outside the house. The report he produced offers peace of mind that we have everything covered, and gives us some leverage with the developer.
We couldn't rate Ian Lively highly enough and would highly recommend him.

November 8, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd


Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient. Everything he promised, he delivered. Very friendly on the phone

November 9, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Lancashire Lass,

Thank you for your review, I really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

Great Service

Very easy and stress free to deal with. Provided a good reliable services.

November 7, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Cabbar,

Thank you for your review, I really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

A Very Positive Experience!

Recently had a snagging inspection carried out on a new build property - Ian was helpful and friendly right from the off. On the day, Mark was punctual, thorough and the report arrived the same day. Overall, a really great company to deal with.

October 29, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Iain,

Thank you for your review I really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

Well worth the money

Ian was very professional and fully knowledgeable about the building trade constantly displaying his many years of experience. He was patient with my questions and fully explained the inspection process from initial contact, during and throughout the visit.
The final report was emailed to me the very same day and hard copies in the post too. We received exactly what we were looking for i.e a comprehensive professional and timely snagging report. If you are spending hundreds of thousands of pounds on your new home then a few hundred pounds on a professional snagging inspection that highlights important things that a lay person does not see is worth it’s weight in gold.
Thank you Ian

October 31, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi JT,
Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Ian did a great job on our new build inspection

Ian did a great job on our new build snagging inspection. He was very responsive and helpful throughout. The report was sent the same day and he even did a follow up call to chat me through the more technical snags. He was also very happy for me to contact him for any further help.

October 26, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Rebecca,

Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Outstanding service

Outstanding service, quick and astonishing thorough. Can’t recommend highly enough.

October 28, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Alistair,
Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Excellent service

From my initial phone call Ian was so helpful. My report was sent the same day as the visit & there are snags that I would never have found myself. I am so happy with the whole service & wouldn't hesitate recommend using Lively Professional Services.

October 25, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Lynne,


Thank you for your review, I really appreciate your comments and pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Friendly and extremely knowledgeable!

Having watched Ian on You Tube, I was already confident he would provide a great service. I was not wrong. Ian arrived in good time and was very friendly but above all, extremely knowledgeable. After completing his assessment, we sat down and Ian explained all the issues / opportunities he had identified. His feedback combined with the pictures he had taken was very clear and well explained. As I expected, there were lots of mainly minor issues (thankfully) that Ian had identified that we just wouldn’t have picked up ourselves. But they are all issues that will need resolving (and some very important). We are really pleased we went ahead and used Ian’s services and are reassured by his feedback. Overall, my wife and I highly recommend Lively Professional Services to anybody with a new build.

October 21, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Mark

Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Lively Pro Snagging Our New Build

We asked Ian from Lively Professional Services to snag our new build. Ian arrived promptly and was already to work checking the exterior before we got there to let him in. We had found less than 10 snags ourselves but Ian sent me a report the same day, comprising of 84 accurately described and pictured snags, which have forwarded to the developer. This will likely save us thousands of pounds in the future. Would recommend to anyone who has just bought a new build.

October 18, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Lewis,
Thank you for your review, I really appreciate your comments and pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

So pleased we found you for a professional snagging report!

It was a pleasure to meet you Ian. Thanks for your thoroughness and comprehensive report. Our builder has responded positively and is going to sort out everything that you identified. You have saved us a lot of issues going forward and once the builder is finished brought our home back to shining new again! So pleased we found you for a professional snagging report!

October 13, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Dominic,
Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Ian's advice and expertise was invaluable

Great experience with Ian. Communication has been fab, arrived in perfect time and delivered the report the same day.

Report was easy to understand with clearly labelled images and descriptions.

Most snags reported I would have never found without Ian's help; as a first time buyer, the advice and expertise was invaluable. Would highly recommend!

October 11, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Carys,
Thank you for your review, I really appreciate your comments and pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Ian done a fantastic job

Ian done a fantastic job, clearly has a huge amount of experience in the building industry. His keen eye for detail found in excess of 100 defects from major to decretive. I would highly recommend Ian to anyone buying a new build home.

October 4, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi John,

Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Wonderful , highly recommended

Superb. Ian is clearly exceptionally experienced and knowledgeable. Our report arrived with hours of the visit and pointed out so many things we never would have known. I know moving is expensive but I would definitely recommend getting a snagger, and if you do get one , I can’t recommend Ian highly enough

September 27, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Rob,
Many thanks for your great review, I really appreciate your comments and glad we were able to assist you with your new home.

Many Thanks
Ian

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look