Liveoakmed Reviews 

110
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more

Company replied

Rated 5 out of 5 stars

I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the la... See more

Company replied

Rated 5 out of 5 stars

Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoen... See more

Rated 5 out of 5 stars

I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no pr... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.7

All reviews

(110)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was as it said it was

Everything was as it said it was! It works! Only problem I have his getting my butt on the platform but I can do it! My wife rolls it to me or I scoot to the lifter. No more embarrassing calling the neighbors or the fire department!

June 2, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Larry, we are glad to hear that your HFL is working well! Please let us know if you have any other questions. Thank you for your review!

Rated 5 out of 5 stars

Good Stability

This is a very sturdy and stable piece of equipment to help my father up from the floor. Unit is relatively compact, given what it can do, and his wife can wheel it into place. There was one problem with shipping which was immediately corrected. I hope we never need to use it, but it sure is comforting to know we can.

June 1, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Thank you for your reply. That is great to hear you are enjoying your HFL. Please don't hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

best service I've ever gotten

we tested it and it works as advertised. it's built like the proverbial tank.
The service people went out of their way to get me the device promptly as I had a urgent need for it. I actually had it in my house in less than 24 hrs from the time I ordered it. never expected that kind of service but was very happy to get it.

May 26, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Cyrus, we are so glad to hear you received your HFL so fast! Please let us know if we can be of any further assistance. Thank You for sharing!

Rated 5 out of 5 stars

The lift us amazing

The lift us amazing! The staff was also amazing!

May 18, 2020
Unprompted review
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Reply from Liveoakmed

Mary Ann, thank you for your review. That is great to hear about your new IndeeLift HFL. Don't hesitate to reach out if you need anything else. Thanks!

Rated 5 out of 5 stars

The product works great and was the…

The product works great and was the best online price! It also arrived quicker than expected! Would definitely buy from this company again!

May 7, 2020
Unprompted review
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Reply from Liveoakmed

Susan, we are glad we could have helped out. Let us know if you need any further help. Thanks!

Rated 5 out of 5 stars

Received indeelift just in time

Received indeelift just in time. No sooner it came in from FedEx and we had to use it. Fully assembled except for putting on two wheels. Faster shipping than expected. Thanks

March 18, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Glad that the HFL was able to help so fast. Please let us know if you have any questions about getting started with your IndeeLift. Thank You

Rated 1 out of 5 stars

UPS says this little order hasn't…

UPS says this little order hasn't shipped yet and no update sent from Liveoakmed.

March 16, 2020
Unprompted review
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Reply from Liveoakmed

Thanks so much for your patience with your order. We hope that the free express shipping made up for the delay. Please let us know if you have any questions about the collapsible water dam's installation. Thank You

Rated 5 out of 5 stars

Expectations met

Product met our expectations and needs, Thanks!

March 9, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

That's great to hear about your IndeeLift HFL! Please don't hesitate to reach out if you need anything else! Thank You

Rated 5 out of 5 stars

Ordering from liveoakmed from the web…easy!!

Ordering from liveoakmed from the web sight to on line chat is very easy and questions are answered fast and accurate. It’s a pleasure using liveoakmed.

February 26, 2020
Unprompted review
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Reply from Liveoakmed

Thank you so much for your feedback! We appreciate your business.

Rated 5 out of 5 stars

Excellent experience

My 63 year old wife has a type of muscular dystrophy that gets progressively worse as she ages. In the past 3 years the disease has progressed to the point where she uses a rollator walker exclusively, including inside the house, to get around. She rarely has a fall but more often will lower herself to the ground as she feels the muscles in her lower back and legs begin to fail. Once she is on the floor she needs assistance to get up and onto a chair or to her rollator. The IndeeLift has been one of the best purchases we have made. It is an extremely well engineered and built piece of equipment. I can now leave the home knowing that she can scoot to the lift and raise herself allowing her to resume her daily activities. I have found that LiveOakMed and the manufacture have excellent customer service and are able to ship equipment quickly and respond to any questions almost immediately. I would strongly recommend this equipment and this supplier to anyone needing assistance helping the fallen to their feet or onto a chair.

February 19, 2020
Unprompted review
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Reply from Liveoakmed

Thank you for sharing you and your wife's story. We are so glad that the HFL has been so much help. Please let us know if there is anything else we can do to be of assistance.

Rated 5 out of 5 stars

Fast delivery, great product

The Indeelift HFL-300 works great! The guy from Live Oak Medical was very helpful and it arrived in just a couple days. It's such a comfort to know if I fall, I don't have to also go through the fear of not being able to get up.

February 8, 2020
Unprompted review
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Reply from Liveoakmed

That is great to hear! We are glad that the HFL has already helped you overcome worrying about falls.

Rated 5 out of 5 stars

My agency was in need of lifting…

My agency was in need of lifting cushions for our EMS responses. Andy at Liveoak was great to work with. He has provided follow up service and parts/pieces after the sale, which is much appreciated. I will continue to utilize Liveoak for our lifting cushion needs.

January 27, 2020
Unprompted review
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Reply from Liveoakmed

Thank you for taking the time to leave a review. We appreciate your business and look forward to helping your team in the future.

Rated 5 out of 5 stars

I had purchased the shower threshold…

I had purchased the shower threshold water collapsible water block for a handicap shower. The price was 2X what I expected it would be. I accidentally ordered with the wrong end pieces. An additional $10 for the correct end pieces.

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Live Oak Medical has gone above and…

Live Oak Medical has gone above and beyond for one of our momre challenging consumers. The product is great and always arrives quickly to those in need.

January 27, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Thank you so much for taking the time to leave a review. We are so glad that we could be of assistance. Please let us know if we can help in the future.

Rated 5 out of 5 stars

Most helpful.

It had been several years since my husband had purchased our first bath chair. When that one quit working, the people we worked with updated my account to my name since my husband had passed. They helped locate the correct product and I received it in a timely manner. Thank you for the supreme service.

January 25, 2020
Unprompted review
Liveoakmed logo

Reply from Liveoakmed

Thank for your review. It is great to hear we helped get your bath chair working again. Please don't hesitate to reach out in the future!

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