The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more
Company replied
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See what reviewers are saying
I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the la... See more
Company replied
Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoen... See more
I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no pr... See more
Company replied
Company details
Written by the company
LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.
Contact info
Lake Lure, United States
- 888-940-0605
- info@liveoakmed.com
- liveoakmed.com
4.7
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Gave us all the information we needed…
Gave us all the information we needed to make our decision. We bought the lift system and has worked well for us.
January 24, 2020
Unprompted review
Reply from Liveoakmed
Glad to hear your lift is working well. Please let us know if you have any other questions. Thanks!
Great company to do business with
Great company to do business with. Andy was extremely helpful and patient when I was researching the Mangar Bathing cushion
(which has been a tremendous aid for my 87 year old husband who much prefers soaking in the bathtub to taking showers). Andy explained everything I needed to know about using the cushion, and the benefits of the extended warranty LiveOak offers. I got far more help and information from LiveOak than from the manufacturer's representative I spoke with prior to contacting LiveOak.
I have no problem recommending this company to other prospective customers.
January 23, 2020
Unprompted review
Reply from Liveoakmed
Thank you for taking the time to share your story and feedback. We appreciate your business and look forward to helping you and your husband in the future. Thanks!
Good communication and willingness to…
Good communication and willingness to worth with my issue. I needed to return the mobility device I ordered as my family went into a facility before they could use it and Live Oak helped without issues.
January 23, 2020
Unprompted review
Reply from Liveoakmed
Thank you so much for your review. Please don't hesitate to reach out if you need anything else.
Wasn’t in production any longer
I ordered a product they offered online. They then notified me it was no longer in production and offered to switch me to a similar, but less desired product. I requested my monies to be refunded. They did refund me promptly
January 23, 2020
Unprompted review
I bought the human floor lift
I bought the human floor lift. It is a great product. In addition my interactions with Live Oak were professional and helpful
January 23, 2020
Unprompted review
Reply from Liveoakmed
Thank you so much for the feedback, we are glad to have been of help!
I’ve been looking a long time for a…
I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly.
The ResQ steps are our perfect solution! He has paralysis on one side but has no problem getting up with the steps. Now I don’t have to call for assistance and wait for help to arrive.
I even recommended them to his neurologist. He looked into them immediately because he has several patients with the same issue. Save some $$$ and purchase here instead of Amazon.
January 18, 2020
Unprompted review
Reply from Liveoakmed
That is great to hear that the ResQup has been such a help. Thank you for sharing your story and review!
Wishful thinking is wishing there was…
Wishful thinking is wishing there was an easier way to lift someone.
Now that wish has come true!
January 17, 2020
Unprompted review
Reply from Liveoakmed
The IndeeLift HFL is truly like nothing else on the market. It is really great to hear that it helped with your needs. Thank you for your review!
The water dam I purchased from Live Oak…
The water dam I purchased from Live Oak Medical works perfectly. Great solution for my walk in shower.
January 17, 2020
Unprompted review
Reply from Liveoakmed
Thank you so much for taking the time to share your review. Please don't hesitate to reach out if you need anything else!
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