Livi Reviews 

I booked an online appointment with a GP for the following day. Although it was 15 minutes late starting, I was kept informed by the app that the appointment would start as soon as the GP was free. I would not have been able to see a GP at my local practice so quickly. I found the service Livi provided to be easy to use, and the GP was friendly, and very efficient. I would definitely use this service again.

Always been brilliant

A local female GP in the North East at a surgery by Four Lane Ends calls Livi a 'waste of time' due to a dislike of patients and having to engage with them - not a very nice attitude to adopt.

I was called when I expected and the young lady was extremely helpful and friendly. Very happy to recommend the service

Have been able to get an appointment on the day or next day 95% of the time.

Absolutely not fit for purpose. Total con

I was unable to make an appointment with my surgery and had used Livi, before and found them very helpful so thought it maybe quicker to speak to a Dr more quickly.
Although I didn’t speak to the Dr until a couple of days later, she was able to advise, and contact my own GP
straight away.
The Dr was not only helpful but was compassionate, too Thank you - to her and so much, for this service.

I had previously used Livi app and it was ideal to use again whilst at work to fit in an appointment on break.
Gp called at the alloted time and asked all relevant questions.
Any appointment can be available in slots at a convenient time to suit any lifestyle.
Would definitely recommend

Livi has really changed the way I deal with my medical care. My GP has very few evening appointments and none at weekends which means I can wait weeks to get to see a doctor, if it’s more urgent then I have to take a day off work. Livi doctors can see me when I’m available, sometimes as soon as the same day. The doctors have all been great and I can choose female doctors if I need to.

Very pleasant and helpful Dr who gave me good advice on what to do following my CT Scan coming back negative.

I was unable to get an appointment with my own GP surgery then remembered Livi. I got an appointment for the next day after uploading the app. This was very straight forward. My appointment was with a lovely, helpful and friendly GP who put me at ease. She was very thorough and prescribed the medication I needed . I will definitely be using Livi again.

The entire experience was brilliant throughout.

I text my issue on Tuesday and got an appointment for Friday. Was very happy as it wasn’t major and felt that anything within a week was a great result.

Had the appointment and my GP was extremely well informed, knowledgeable and gave me a solution that was right for me. Explaining it all as we went.
I was given a prescription and she made sure it was at a pharmacy that was suitable to me.
Over the moon.

I was struggling to get an appointment with my doctors but went onto the app & got one the same day. The video call was extremely informative & a full history was reviewed. All very thorough & put my mind at rest, when I would have been waiting & worrying. Would highly recommend 👍🏼

They charged me 60 pounds and told me to go to the hospita emergency Waste of time and money. Now I've been sitting for 3 hours waiting for the emergency

Very professional and thorough consultation, with pleasant doctor. Wouldn’t hesitate to use again.

Livi is a great app. The Gp surgery asked me to book an appointment thru them since there were no in-clinic available appointments. The doctor called on time and was professional. I definitely like the ease of using Livi from your home.

I think this was the best GP experience ive ever had! I truly felt listened to and the follow up has already started! Thank you.

As a lone and working parent, it was good to have been offered an online appointment to fit into my busy schedule. The Livi GP was professional, empathetic, knowledgeable and efficient, all of which were invaluable in putting me at ease and ensuring that my medical concerns felt validated and respected. Although the original appointment had to be rescheduled, the new appointment was the next morning and the change was communicated well ahead of the original appointment. I've previously had two other appointments with a Livi GP and both were also positive experiences.

Very good service and advice
Doctor was very helpful and friendly
Everything was explained to me in layman's term's
Would have no hesitation in using livi again especially as it's virtually impossible to speak to my local GP