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Living Well Bathrooms Reviews 

391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely hardworking, polite, and careful while keeping all work areas exceptionally clean and tidy. Homeowners consistently note that the entire installation process runs smoothly, with professional builders providing clear communication and efficient service from beginning to end. Some reviewers were not happy with minor hiccups, noting occasional delayed starts or inconvenient timing adjustments before the actual work began. A few people also mentioned experiencing minor equipment faults, unexpected electrical issues, or material damages during their bathroom renovations that required additional attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, praising the professional approach from the... See more

Quality

Customers report widespread satisfaction and appreciation regarding the quality of the workmanship and the... See more

Facilities

Clients share positive opinions on facilities, noting that bathrooms and wet rooms are successfully... See more

Product

Consumers find product to be positive, expressing satisfaction with their new walk-in showers, wet rooms, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... See more

Company replied

Rated 5 out of 5 stars

Jo and Jonatan have been extremely helpful, professional and hardworking from the start to finish of our new bathroom. They’ve been very happy to answer any questions and took extra care in making sur... See more

Company replied

Rated 5 out of 5 stars

We decided to swap our standard toilet for a bidet toilet to help make our bathroom easier to use due to my arthritis. Dominique in the office, has a very good personality. Friendly and helpful.... See more

Company replied

Rated 5 out of 5 stars

Replaced a shower with a walk in accessible shower. Alan produced an excellent layout and suggested excellent products. It was a real pleasure to have Mike, the fitter, working in the house. He was... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Mobility Equipment Supplier
  4. Remodeler

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

391 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(391)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from start to finish

From the moment Paul came to do the survey and completed the quote to the fitter Warren attending to complete the work, the service has been excellent from start to finish. Anne in the office was extremely helpful and explained everything to me at each stage, I couldn't have asked for anything more. I was advised fully of the costs and choices by Paul, and Warren was extremely respectful of my home and needs. I would highly recommend AHM Installations.

November 17, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the ovely review, we are so pleased you were happy with the service our colleagues, Paul, Warren and Anne in the South East, from our Maidstone showroom. We shall be sure to pass on your kind comments and we hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. From start to finish. Wanted to update bathroom. Can not believe the result wanted the bathroom modernised. It is so much better than I thought it could be. From meeting Anne at the showroom. Paul who helped us plan. Then Warren who fitted it. Everyone of them were amazing people listened to what we wanted very professional.

November 14, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this glowing review Tina, we're so pleased to hear how happy you are with your new bathroom and the service we provided. We'll be sure to pass your kind comments on to the team involved :)

Rated 5 out of 5 stars

David Bakewell

Very pleased with AHM they put a walk in shower where the old bath was and Kyle was a very hard working and did a fantastic job done in time and on budget would highly recommend

November 12, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review David. We're so pleased you were happy with the service and the work we carried out and we hope you are enjoying your new walk-in shower :)

Rated 5 out of 5 stars

Dan Casey did a brilliant job on…

Dan Casey did a brilliant job on installing our bathroom. Couldn’t fault him a great job done. Thank you.

November 7, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this review. We are glad you were happy with the installation. We've sent a request for information so we know which bathroom this was :)

Rated 5 out of 5 stars

Had a new bath fitted

Had a new bath fitted. The bathroom fitter was exceptional

November 3, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Linda for this review, we appreciate the feedback and hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Top customer service from initial…

Top customer service from initial enquiry, visit to showroom by arrangement, product selection. Installation arrangement explained, delivery of shower tray in advance of installation date, efficiency of Warren the installer, clean and tidy worker, explained the process of installation as it progressed, with thorough tidy up before departure. Very impressed and so pleased we followed the suggestion of close friends who have had AHM installed walk in showers. Office staff Anne at Notcutts very knowledgable and helpful. Installer Warren respectful of our property and a very professional installer. We are both extremely pleased with our choice of product and AHM Installations.

October 24, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Trevor for this glowing review. It's great to know you were happy with your journey with us from the first contact to the finished bathroom. We will pass on your kind comments to all involved. Enjoy your new bathroom! :)

Rated 5 out of 5 stars

High quality service

We recently had our bathroom refitted by Dan Casey. The work was efficient and done with the utmost care and attention. It was also finished much ahead of shedule with very little disruption to the rest of the house or to our routines. The end result looks fantastic.

October 27, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Catherine for this lovely review. We're deighted to hear how pleased you were with our service and Dan in particular, who is an absolute star! We hope you are enjoying your new bathroom.

Rated 5 out of 5 stars

Room

Done exerlent job very polite and helpful cleared all mess up recomend to.any one

October 31, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the feedback Mr Ayton. Glad to hear you are happy with your new bathroom and the way it was installed :)

Rated 5 out of 5 stars

Deborah and Andrew Hunt

After removal of our bath and installation of our walk in shower we are more than impressed with the service and workmanship of AHM. Receiving good advice from Alan the surveyor, good communication from the admin staff and excellent work by our installer Dan Casey who was courteous, hard working and showed great knowledge and expertise. Altogether a great job done!

October 23, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr & Mrs Hunt for this wonderful review. We are so pleased you are happy with your new walk-in shower and the service we provided, designing and installing it. We will pass on your kind comments to all involved :)

Rated 5 out of 5 stars

Excellent En-suite to Wet Room Conversion

AHM have been brilliant right from the very first contact. We wanted to convert an existing en-suite into a wet room accessible for my dad’s needs (a wheelchair user) but for it to still feel modern. After a long search and multiple let downs from other companies, we contacted AHM. Phil conducted a thorough survey, talked me through options and came up with a design plan. When it came to fitting there were a few complications (no fault of AHM) which meant we needed to alter the plans slightly: panel the ceiling, switch the door plus have new floor boards laid due to an existing undiagnosed leak. Dale did an absolutely wonderful speedy yet professional job throughout the whole fitting process despite these complications and we couldn’t be happier with the final outcome. It’s exactly as we wanted and doesn’t look/feel ‘accessible’ despite meeting that criteria. Special shout out to Dominique in the office who kept me well informed of visits, invoicing & answered my many questions. Excellent customer service from all. We are so happy to have found a trust worthy company like AHM Installations.

October 15, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you, Rachel, for your lovely review! It was a pleasure to create your dad’s new wet room. Our fantastic team takes great pride in supporting customers every step of the way, and we’ll be sure to share your kind words with them. We hope your dad enjoys safer, easier bathing — and that it brings you peace of mind too :)

Rated 5 out of 5 stars

Excellent bathroom conversion to wet room

AHM did a great job converting a conventional bathroom (shower over bath) into a wet room with shower and other fittings suitable for a carer to look after my wife. The job was done on time, to budget by a very skilled man who did his best to minimise dust, noise & disruption while consulting me whenever a decision was needed e.g. about where fittings should be placed. (No noisy radio while he worked was a great relief).

October 10, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Richard for sharing your experience with us. We are so pleased to hear how happy you were with the service we provided designing and installing your new wetroom which will make bathing so much easier for your wife :)

Rated 5 out of 5 stars

Our recent installation undertaken by…Dan Casey

Our recent installation undertaken by Dan Casey was completed in a professional and considerate manner. He was hard working and effective in everything he did, completing the project faster than anticipated. He kept us fully informed and explained each stage of the work being undertaken.
It was a pleasure to work with him.

October 20, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this glowing review for our colleague Dan. We're delighted to know how happy you are with the installation we created and Dan's work. :)

Rated 5 out of 5 stars

Old shower taken out and a lovely new…

Old shower taken out and a lovely new wet room fitted. Wayne the fitter was brilliant and hard working. Very pleasant and polite Thank you Wayne. I would recommend AHM

October 21, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Coulson for this lovely review for our services and our colleague Wayne, we are so pleased you are hapoy with everything and we hope you enjoy your new wetroom for many years to come :)

Rated 5 out of 5 stars

Excellent job

We are very happy with all the work from ahm installations. Mike has removed the bath + bidet and installed a wonderful walk in shower with new wall coverings and new bathroom flooring. We would thoroughly recommend the company. Mike is very hardworking, thorough and tidy. He has been professional, friendly, polite and caring.

October 21, 2025
Unprompted review
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Reply from Living Well Bathrooms

We're so pleased you are happy with your new walk-in shower Mr Brown and thank you for the kind comments regarding Mike, he is excellent! We'll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Very pleased with our new shower.

After a delayed start, which was a little inconvenient. However the company were very understanding.
We are very pleased with the work done. and the quality of the products.
We had our bath out and a shower tray fitted. This was completed exactly as planned and looks very smart. The wall panels match our existing tiles beautifully. Thank you to Peter who was very helpful with that.
The plumber, Warren , was excellent. He was polite and very respectful and was a very neat worker. A credit to the company.

October 7, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Angie. We are delighted you're so happy with yoru new walk-in shower and the service provided from Peter the surveoyor and Warren the installer - great team work :)
We will pass on your kind comments.

Rated 5 out of 5 stars

Great experience

From the girls answering the telephone to Dan Casey, our fitter, the whole experience was painless! I must commend Dan on the work and thoughtfulness he put in to the finished wet room. I would have no hesitation in recommending AHM.

October 17, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Penny for leaving us a review. Always nice to know that our customers are happy with the service we provided and we hope you continue to enjoy your new wet room. Dan is a star, we'll pass on your kind comments :)

Rated 5 out of 5 stars

Bathroom referbishment

Wayne was friendly, knowledgeable, and very professionable.
There were a few problems that led to delays but they were handled immediately .

September 24, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Charles for the feedback regarding your bathroom installation, we are so pleased you are happy with the service we provided and how our colleague Wayne installed it. We will be sure to pass on your kind comments :)

Rated 5 out of 5 stars

We would like to say a huge thank you…

We would like to say a huge thank you to George Foster, our fitter. The company should be extremely proud to have him on their team. He was very professional, kind and thorough in everything he did.
George took the time to explain everything that he was doing. We had our bath taken out and a new shower put in which looks amazing.
Well done George
Pam & Dave Willis

September 29, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr & Mrs Willis for this lovely feedback regarding your new walk-in shower installation, We are so pleased you were happy with the services we provided and we will be sure to pass on yoru kind comments :)

Rated 5 out of 5 stars

AHM installations removed the existing…

AHM installations removed the existing bath and fitted a new shower the engineer doing the work was mike his work was very good he kept us informed when the water would be turned off.
and he cleaned up every night
unfortunately the pump was faulty and had to be replaced

October 2, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the review Brian, we are so pleased to hear you were happy with the installation of your bathroom and the AHM colleagues involved. We'll pass on your kind comments. Sorry to hear the original pump was faulty but that it was replaced swiftly by the manufacture. We hope you enjoy your new walk-in shower :)

Rated 5 out of 5 stars

Dan Casey was amazing!!

Dan Casey was amazing!!! He arrived early and worked so hard removing the bath and sink and replacing them with a walk in shower and new sink. He installed wet walls to finish the bathroom off to a great standard. His work is neat and professional
Would definitely recommend this company, thank you

September 30, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review and in particular for Dan. We'll let him know how happy you are with your walk-in shower :)

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