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Living Well Bathrooms Reviews 

391
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely hardworking, polite, and careful while keeping all work areas exceptionally clean and tidy. Homeowners consistently note that the entire installation process runs smoothly, with professional builders providing clear communication and efficient service from beginning to end. Some reviewers were not happy with minor hiccups, noting occasional delayed starts or inconvenient timing adjustments before the actual work began. A few people also mentioned experiencing minor equipment faults, unexpected electrical issues, or material damages during their bathroom renovations that required additional attention.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, praising the professional approach from the... See more

Quality

Customers report widespread satisfaction and appreciation regarding the quality of the workmanship and the... See more

Facilities

Clients share positive opinions on facilities, noting that bathrooms and wet rooms are successfully... See more

Product

Consumers find product to be positive, expressing satisfaction with their new walk-in showers, wet rooms, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... See more

Company replied

Rated 5 out of 5 stars

Jo and Jonatan have been extremely helpful, professional and hardworking from the start to finish of our new bathroom. They’ve been very happy to answer any questions and took extra care in making sur... See more

Company replied

Rated 5 out of 5 stars

We decided to swap our standard toilet for a bidet toilet to help make our bathroom easier to use due to my arthritis. Dominique in the office, has a very good personality. Friendly and helpful.... See more

Company replied

Rated 5 out of 5 stars

Replaced a shower with a walk in accessible shower. Alan produced an excellent layout and suggested excellent products. It was a real pleasure to have Mike, the fitter, working in the house. He was... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Mobility Equipment Supplier
  4. Remodeler

Written by the company

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

391 reviews

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No recent history of asking for reviews

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4.9

All reviews

(391)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

I am disabled,they fitted in 9 working…

I am disabled,they fitted in 9 working days a En-suite wetroom, to a very high standard, the fitter was excellant, polite at all times ensuring that everything was alright for my disablility everyone from the salesman to the girls in the office could not have been any more helpful.we are very happy with how things went and could not be more pleased. Well done Wayne.

July 4, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Grattan for taking time to let us know how happy you are with your new en-suite and hope you are already feeling difference it's made to everyday llfe and we'll be sure to let Wayne and the team know your kind comments :)

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Complete new shower room fitted within a month of contacting them. Jamie the surveyor was helpful and informative. Ben, the fitter, was amazing. He worked so hard all day and his work was of an excellent quality. I would definitely recommend them.

July 9, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review Lynda. We are so pleased you are happy with yor new shower room and the services Jamie and Ben provided, we will pass on your kind comments :)

Rated 5 out of 5 stars

I've had a great experience with AHM…

I've had a great experience with AHM installations, specifically Pete as surveyor and Dan as fitter
Pete did a great job arranging the installation and was flexible to the needs of myself and my husband who is terminally ill, while also keeping the spec modern and looking good. He helped us carefully consider all options and didn't pressure us at all. Pete was also a great support when my husbands condition deteriorated and we weren't sure if we could go ahead

Dan was an incredible fitter - told the job would take 8 days and he did it in 3 all before the weekend! He clearly takes pride in his work but was also super friendly and kept me updated on everything, letting me know if things couldn't go ahead as originally planned and kept options open as to what could be done instead.

The bathroom looks amazing and I'm chuffed!

July 4, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for your lovely feedback Mrs Harris. We are so pleased we could get your new bathroom installed so quickly as we know it will make a huge difference to you and your husband at such a difficult time.
Thank you again for taking the time to leave a review, we will pass on your kind comments to Pete and Dan. We wish you and your husband all the very best.

Rated 5 out of 5 stars

Installation of new shower unit…

Installation of new shower unit absolutely a first class job by the engineer Wayne Hallam transformed my bathroom would fully recommend this company

June 18, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Morgan fot this lovely feedback for our colleague Wayne. We are so pleased you were happy with everything and how your new shower was installed :)

Rated 5 out of 5 stars

A wonderful transformation of bathroom and toilet

We have a separate bathroom and toilet both of which we completely refitted less than ten years ago. We wanted to have a shower unit which would be more accessible and a comfort height toilet. We did not want the expense of a complete refit of both rooms.
We have had several plumbers over the last couple of years tell us that it would not be possible to swap the toilet without ruining the surrounding unit behind it.
Phil, the salesperson was delightful, he put no sale pressure on us and was able to design the perfect shower area.
The fitter, Dan Casey, was amazing. He was hardworking, friendly and polite. When he had completed both installations you would not know there had been any changes to the original bathroom and toilet.
We are VERY pleased with the results and would recommend this firm unreservedly.
Thank you AHM installations and both gentlemen who came to our home.

June 18, 2025
Unprompted review
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Reply from Living Well Bathrooms

Gosh we're blushing :) What an amazing review, thank you for taking the time to feed this back to us. We always try to find solutions to suit budgets and needs and not all bathrooms need a full renovation to make it useable and we're so pleased we could apply that in this instance. Thanks again for your lovely comments we will let Phil and Dan know what superstars they are :)

Rated 5 out of 5 stars

Totally transformed our bathroom

Totally transformed our bathroom, a great installation by Dale, kept us informed on a daily basis of what the next steps were going to be . Very tidy worker. Can't wait to use it now !

June 13, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Harris, for this lovely review, we're so pleased you were happy with our serviced and how Dale worked to install it. Hope you loved using it for the first time :)

Rated 5 out of 5 stars

Excellent quality of installation of…

Excellent quality of installation of our walk in shower. Speedy and helpful installer, kept us informed at every stage of the work.

June 5, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Ross for this lovely review, we are glad you were happy with everything and are enjoying your new bathroom :)

Rated 5 out of 5 stars

New bathroom? Look no further - call AHM!

We've just had our bathroom totally renovated by AHM
Installations. Everything about our installer Warren was outstanding. Throughout he was always punctual, hard working, respectful of our property, keeping us updated at all times, and the net result is that we now have a bathroom that looks great! We would highly recommend AHM.

May 19, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Smith for letting us know how happy you were with our service and with Warren, we will let him know :) We hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Dale was very professional

Dale was very professional from start to finish & did a 1st class job

May 21, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Barrett for the feedback, we are delighted you were happy with Dale and how he installed your bathroom :)

Rated 5 out of 5 stars

Top job

Just had a small/medium bathroom totally refurbished by AHM Installations.
Can't speak highly enough of the whole experience, especially the installer, Andy Joyce. Whilst AHM weren't the cheap-and-cheerful option the whole project was fitted and managed very professionally. In any fairly complex project there are bound to be things that don't go quite according to plan : Andy coped with these hurdles admirably, taking away any need for me to get involved with talking to eg suppliers and other third parties. I was kept informed of progress and plans throughout.
As well as managing the unexpected, I'd be surprised if you'd find anyone who knows the whole job (plumbing, installing panels etc, painting) as well as Andy.

May 27, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this wonderful review for us and one of our star bathroom installers Andy :) We're pleased you were happy with everythig and hope you're enjoying your new bathroom.

Rated 5 out of 5 stars

Excellent service throughout from…

Excellent service throughout from design to completion. Installation team, in particular Dan, were thoughtful, considerate and hard working producing a high standard shower room. All waste was removed quickly and the overall work completed well within the time expected.

May 19, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mr Dutton for taking the time to leave us a review regarding our service. We're so pleased to hear that we were 'excellent' and we'll pass on your lovely comments to Dan too :)

Rated 5 out of 5 stars

They are a very good company

The bathroom was installed by Mike and he did a great job. Explained how to use everything that was installed. He always cleaned up after himself. Would recommend them highly.

May 27, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Mrs Crisp for your feedback. We're so pleased you were happy with our services and with Mike, we hope you are enjoying your new bathroom :)

Rated 5 out of 5 stars

Walk in shower turned into Wetroom

I chose AHM Installations as my parents had previously used them to create a walk in shower. My parents were extremely pleased with the high standard of the work and the customer service that they received.

I wanted to turn my bathroom from a walk in shower to a wetroom.
The surveyor Alan visited my home. Alan was friendly, knowledgeable and professional. As I have a progressive disability I had a good idea of what I needed and what I wanted. I discussed my needs with Alan and was pleased that what I wanted was all possible.
From Alan's samples I then chose the colour of the flooring, the wall panels and the type of thermostatic shower I wanted.

Three weeks later the day arrived for the work to begin and my installer Michael began. Michael was a lovely bloke, he kept me informed of what he was doing, answered any questions that I had and I felt comfortable having him in the house. Importantly Michael understood that I would need the shower controls placing at a seated height for my disability.

Every day Michael worked solid only taking a 20min break during the day. Michael also cleaned up as he went along and regularly checked with me that I was happy with the work.

Michael's standard of work was exceptionally high and he had a good eye for detail. It was so refreshing to see someone take such pride in their work.

Mark who laid the wetroom floor also worked to a high quality standard and was friendly and professional.

Due to a couple of technical problems the job did run over by a few days. Which can happen. But the company sent me a lovely bouquet of flowers as an apology. I thought that this was a lovely gesture and made me feel that as a customer I was important to them.

As the job ran over on the last day a lovely installer Dean finished off a few bits. Once again Dean worked to a very high standard with a good eye for detail.

Every person that I dealt with at AHM Installations was friendly, professional, knowledgeable and made me feel valued as a customer.

I now have a lovely high quality, stylish wetroom. Which meets the needs of my disability.

I would have no hesitation in recommending AHM Installations.
Thank you for my beautiful wetroom.

May 14, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you so much for leaving a review here too as well as on Google, we really appreciate you sharing your journey and experience with us, it's so helpful to others who may be considering using us.
It really was a pleasure to help both you and your parents with your bathroom renovations and hope they continue to bring you many years of happiness :)

Rated 5 out of 5 stars

Superb service in a limited working space

We have just had a wet room installed in a downstairs living area. The installation included building a new wall in part of a living area, which had to be in constant use. In spite of the challenging conditions Barry produced a great result in slightly less time than we had expected, without any significant impact on the provision of care to my wife.

May 19, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you, Mr Lawrence, for your kind review. We’re so pleased we could provide a much-needed wet room for your wife and that you were happy with Barry’s work. The finished space looks stunning – your choice of wall décor and products has created a stylish, modern wet room with no hint of clinical or mobility design. A fantastic result!

Rated 5 out of 5 stars

Dan̈ was excellent

Dan̈ was excellent, could not ask for any better

May 15, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thanks Mr Tanner for giving us your feedback. So glad you were happy with your installer and we'll be sure to let him know :)

Rated 5 out of 5 stars

Just had a Toilet Replaced

Just had a Toilet Replaced, Fitter friendly, left the job clean and tidy, Wayne did a exalent job.

April 29, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thanks Mr Smith for the feedback, so glad to hear you were happy with everything we did :)

Rated 5 out of 5 stars

Excellent craftsmanship and friendly

We have just had our shower room upgraded, with cubicle, wash basin, vanity unit, toilet ,wall panels and flooring. It has made a real difference to us and looks lovely.
Michael the installer did a great job, as the place was small where the work was carried out, he always explained all that he was doing , and always left the place clean and tidy each day. Would recommend AHM.

April 29, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for this lovely review about the work we carried out on your new shower room, we're so pleased you're happy with it. Our colleague Michael is an absolute gem and we'll let him know how pleased you are with it :)

Rated 5 out of 5 stars

I highly recommend - Update May 2nd

I highly, HIGHLY recommend this company.

They are very diligent, professional and treat you as an individual.

Peter Andrews the surveyor has an eye for detail but a diplomacy towards yours needs. Very friendly but professional and follows through meticulously.

Dan Casey fitted the bathroom. He had traveled from Nottingham (I asked him), a 3 hour drive. Up at 4 am arrived at 8 am and worked solidly until around 5:30 to 5:45. He came back at 8 the following morning and finished just before 5.
He did a great clean up and I was guided by his intuition as to how best to address certain issues he found and couldn’t be happier with the outcome.

Tomorrow the Electrician will arrive to bring the lighting up to code and address the vent.

In view of the personnel involved in my new bathroom that I’ve met so far, I have no doubt the electrician will be of the same high standard of workmanship.

AHM - you can believe their good credentials - I will vouch for that any time.

UPDATE: Electrician (Mike Loveridge) arrived at the time informed. Very professional but friendly and approachable; advised on fixtures and worked diligently to completion. Very pleased with his efficiency, explanations and final work. Thank you Mike.

Removal of materials was advised as to arrival, and kept informed- and everything cleared away. Did not meet the clean-up team as I was out, but a big Thank You to them too. Good job!

I am more than happy with this company and from start to finish they all worked hard and quickly. It was a good price too!

I totally recommend the company and all involved.

Thank you.

April 28, 2025
Unprompted review
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Reply from Living Well Bathrooms

WOW what a lovely review to wake up to this morning :) Thank you for sharing your experience Mrs Marney, it's so lovely when our customers recognise just how dedicated and skilled our colleagues are. Thank you once again and we hope you will enjoy your new bathroom when it's completed later :)

Rated 5 out of 5 stars

Refit of Bathroom

Once again, we must thank AHM and Dale for the super further work done to our bathroom. As before, Dale paid attention to detail, was very hard-working and didn’t moan when things got rather fiddly and difficult. He was always pleasant, respected everywhere and tidied up each day.
We are so pleased with the finished result. Thank you.
Do look after Dale - he’s an asset to the company, AHM!

April 24, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you for the feedback and lovely review Carolyn. It's always so nice hearing that we've done a good job. We're so lucky to have such brilliant installers who do amazing work for our customers to make bathing safe and enjoyable once again :)

Rated 5 out of 5 stars

It was great from start to finish

It was great from start to finish. They sent someone to assess our current bathroom and find out what we needed. They sent a plan and quote that was easy to understand. We could contact them easily on the phone to ask questions. They booked us in and turned up on time. The fitter, Dan, was top class, the finish is excellent. He even cleaned and tidied everything as he worked. We are delighted with our new bathroom and it has made our lives much easier.

April 25, 2025
Unprompted review
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Reply from Living Well Bathrooms

Thank you Jan for the 5-star feedback. We are delighted to know you were happy with everything our team provided throughout the process and we'll let them know. We hope you're enjoying your new bathroom :)

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