Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... See more
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Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... See more
Company replied
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... See more
Company replied
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... See more
Company replied
Company details
Written by the company
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Contact info
8 Nelson Mandela Place, G2 1BT, Glasgow, United Kingdom
- support@livivo.com
- livivo.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Chimnea cover from Livivo is excellent…
Chimnea cover from Livivo is excellent quality and a reasonable price. It is a little large but does the job perfectly.
Time will tell on its durability but it seems strong enough.
Recommended.
March 18, 2025
Reply from Livivo
Hi Christine,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Great company very quick …
Great company very quick response and happy to resolve any problem with ease very greatful thankyou
March 3, 2025
Unprompted review
Reply from Livivo
Hi,
Thanks so much for leaving us a great review! So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Excellent products and quick delivery
February 21, 2025
Reply from Livivo
Hi,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Prompt delivery and well-packed
February 17, 2025
Reply from Livivo
Hi Peter,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
not so good
I love the concept of this the milkshake maker however in reality not so good the max ark of the cup is 500ml but when filling upto this mark the milk goes all over the counter top i have also tried filling to the 400 ml mark I did email the customer services team asking what i did wrong but i have not received a reply even though this was longer then the 24 hour period you mentioned on the website following on from the retailers post no emails in spam box or otherwise!!
February 10, 2025
Unprompted review
Reply from Livivo
Hi Stuart,
Thanks for reaching out! So sorry to hear you did not receive our response.
Please do check your spam/junk inboxes as we have responded to your query.
Kind regards,
Team LIVIVO
I have purchased from this company…
I have purchased from this company before and the products were great, so went back.
I was looking for a simple to use air fryer for a 97 year old and they had the perfect one.
A picking error meant they sent the wrong colour which is a shame but they rectified this with a discount which we accepted as it was for a present .
February 4, 2025
Reply from Livivo
Hi Lynda,
Sorry to hear there was a slight issue with your order but thanks for taking the time to leave us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Reply from Livivo
Hi Peter,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Faulty Fryer Free Replacement
My Deep Fryer began to leak oil after nine months. Livivo did their checks, as expected, and sent me a replacement free of charge very promptly. Couldn't ask for better customer service.
Many thanks, and very worthy of five stars. Happy customers here!!.
February 10, 2025
Unprompted review
Reply from Livivo
Hi Robert,
Thanks so much for leaving us some excellent feedback.
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance and we will be more than happy to help!
Kind regards,
Team LIVIVO
I bought this product as it was advertised as an 'Ice crusher'.
I bought this product as it was described as an 'ice crusher' as opposed to an 'ice shaver'. However, once it arrived, it is clearly an ice shaver. It does have a 'coarse' setting, but even this is very fine. I gave up trying to use the 'fine' setting as it was so slow and the instructions recommend not running the motor for more than a minute. I probably should have investigated the product further before purchasing.
January 5, 2025
Reply from Livivo
Hi Lawrence,
Thanks for leaving us some honest feedback.
Please don't hesitate to reach out if you require any further assistance and we will be more than happy to help!
Kind regards,
Team LIVIVO
This is the fourth blanket I’ve bought
This is the fourth blanket I’ve purchased
The first was for myself for my settee when I’m downstairs, the second for my son who has a heart condition for his settee.
The third was for on top of my bed and the fourth for my son’s bed.
It is saving us money as we don’t use our heating .
The blanket is so warm we don’t need it at high for long
January 23, 2025
Reply from Livivo
Hi Margaret,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
You corrected my delivery
You corrected my delivery , quickly without problems. When my products arrived I was very pleased with the quality.
January 7, 2025
Reply from Livivo
Hi Michael,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Product good as was prompt service
Product good as was prompt service. Only problem was it was left on the doorstep. Not given the chance to answer the door!
January 16, 2025
Reply from Livivo
Hi,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Arrived in super quick time
Arrived in super quick time as a birthday gift for my daughter who is thrilled with them.
January 10, 2025
Reply from Livivo
Hi JR,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Great products perfect for storing…
Great products perfect for storing Christmas decorations and great value for money.
January 7, 2025
Reply from Livivo
Hi Claire,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
great storage boxes for price.
I had no problem with Livivo or the product,
I did however have a problem with the courier as the parcel had been ripped open, I was thankful that everything was there.
January 3, 2025
Reply from Livivo
Hi Frank,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Electric throw: useless!
Bought an electric throw for my granddaughter for Christmas. It felt thick and luxurious but It didn't heat up. I assumed there was a fault so I returned and re-ordered another of the same. That one didn't heat up either!!! Obviously a manufacturing fault. Have now sent that one back and ordered a different make but what a waste of my time. I don't recommend, even though some of the reviews are really good.
January 6, 2025
Unprompted review
Reply from Livivo
Hi Gloria,
Thanks for taking the time to leave us some honest feedback!
So sorry to hear you experienced an issue with your item.
Could you please reach out to us directly via support@livivo.com where we will be able to assist you further.
Kind regards,
Team LIVIVO
Exactly what I wanted, PERFECT
Received exactly what I wanted & for a great price with next day delivery. Excellent!
December 10, 2024
Reply from Livivo
Hi Wayne,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
First class customer service
First class customer service, rare these days. I have had my issue resolved quickly and without drama. Such a refreshing change!
December 11, 2024
Unprompted review
Reply from Livivo
Hi,
Thanks so much for leaving us an excellent review! So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Electric throw/blanket
Last week we purchased a dark grey electric blanket from Livivo. Unfortunately it does not warm up properly. There are 9 settings, 1-7 and a high and low, but all settings are the same temperature. There must be something wrong with the controls or blanket.
Very disappointed.
December 10, 2024
Unprompted review
Reply from Livivo
Hi,
Thanks for taking the time to leave us some honest feedback! So sorry to hear you experienced an issue with your item.
Could you please reach out to us directly via support@livivo.com where we will be able to assist you further.
Kind regards,
Team LIVIVO
Reply from Livivo
Hi,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
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