Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... See more
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Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... See more
Company replied
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... See more
Company replied
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... See more
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Company details
Written by the company
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Contact info
8 Nelson Mandela Place, G2 1BT, Glasgow, United Kingdom
- support@livivo.com
- livivo.com
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They couldn't have done MORE!
Date of experience is actually Aug 2022. Order number 204-0963942-9703553 (Amazon)
I was missing a few items from my order and Livivo did EVERYTHING they could to replace these.
Can't fault them even if I try!

Reply from Livivo

Reply from Livivo
Heated Blanket
I purchased a heated blanket last winter, it recently stopped working. I contacted Livivo and explained the situation to them, they kindly sent me a replacement which arrived three days later.
I am very pleased, great service !
Thank you Livivo

Reply from Livivo
Electric throws
Bought an electric throws in 2021,used for approximately 8 months over two winters,came to use it this year and it doesn't work Very poor for the cost (approx £60)Livivo not interested as the warranty has expired. Not good customer service.

Reply from Livivo
Best service and the product is the best ,also thank you for the discount.
Just looked at the competition and I liked what I was looking for a touch of comfort and luxury with the discount,so I made 3 sales .thank you.

Reply from Livivo
Very pleased with the service received
Very pleased with the service received, arrived promptly and good quality.

Reply from Livivo
Good item at a good price
Good item at a good price. When I had a problem a couple of months later, they replaced item immediately with no quibbles. Great customer service

Reply from Livivo
Cooks the chips perfectly
Cooks the chips perfectly, very compact and sits neatly on any work surface in the kitchen.

Reply from Livivo
Your company did well but didn't your…
Your company did well but didn't your get my goods until today 29 have used before pl

Reply from Livivo
I brought a cat tower from you for my…
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I had an email saying sorry and they will send a replacement unit out. What more can anyone ask from a company thankyou for a quick reply. And am sure my boy will still love it when it's back together. Thankyou

Reply from Livivo
Excellent customer service & blanket
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had two problems, one with a control unit & one with a blanket itself stopping working after almost a year. On both occasions, Customer service were quick to respond & very helpful sending out replacements without any difficulty at all . I would definitely recommend this product & company

Reply from Livivo
Speed of delivery was outstanding
Speed of delivery was outstanding!
Easy to order. Will definitely use again.

Reply from Livivo
Never by a livio air fryer piece of…
Never by a livio air fryer piece of crap went wrong after one use I'm going to put on Facebook every day what a crap brand broke after one use and one week you are nothing but corporate thieves selling such a piece of rubbish and I'll tell you what you get karma 10 fold back just wait and see 💩💩💩

Reply from Livivo
My electric blanket controllers have…
My electric blanket controllers have stopped working and you can only contact the company using a contact form which I did. They responded asking for order number and purchase date to which I replied I don’t keep receipts, can’t remember the date and am not claiming under warranty. Their response was exactly the same as before “please advise order number and purchase date” with no number to ring I can’t see me getting anywhere, have to look at other companies with better customer service.

Reply from Livivo
Great product, would recommend
Great product. Effective heat transmission. Good prompt after service

Reply from Livivo
Livivo does not live up to it guarantee deluxe rattan cube cover only…
Purchased deluxe rattan cube cover only had it 15 months . It supposed to be waterproof and resistant to frosts .
It falling to piece’s, ripped in several areas and not water proof as suggested. A poor quality item mis sold
Very unhappy customer

Reply from Livivo
Clothes garden whirly dryer + toaster…
Clothes garden whirly dryer + toaster very happy with both purchases.extremely fast delivery many thanks David, i,ll B Back😃

Reply from Livivo
Good quality blanket for pensioners!
Good quality blanket. Controls simple to use. On those really cold days it's the cheapest way to keep warm. Good idea for pensioners on low incomes who don't qualify for pension credit but who no longer receive their winter fuel allowance.

Reply from Livivo
Nothing delivered. No refund.
Company uses “ we lose EVRI parcel”
Which means once paying that’s the last you’ll see of your cash or the item ordered.

Reply from Livivo
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