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See what reviewers are saying

Rated 5 out of 5 stars

Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more

Company replied

Rated 5 out of 5 stars

Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more

Company replied

Rated 5 out of 5 stars

Recently bought some gorgeous stoneware mugs at Liv’s. It’s become my go-to, and favourite homeware store. Always such a fantastic range, beautiful pieces and the team there make me feel like every vi... See more

Company replied

Rated 5 out of 5 stars

My favourite local ‘housey’ shop! Always find something either on their easy website or in store that catches my eye. Home delivery was quick, friendly and helpful staff in-store. Lots of unu... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery.
Livs were in touch straight away to arrange delivery at a time that worked for me and it turned up the next week. The guys delivering were friendly and professional, couldn’t have asked for anything else!

August 22, 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind feedback and 5 star review Eleanor. We are delighted you were pleased with the delivery service experience and the care taken by our delivery team.
Jess @ Liv's

Rated 5 out of 5 stars

Great quality!

Great quality. Such a nice shop with really quirky pieces. Great service too!

August 16, 2022
Liv's logo

Reply from Liv's

Thank you for your 5 star review and lovely words Lindsey. We are glad that you enjoyed your experience with us in store. Jess @ Liv's

Rated 5 out of 5 stars

My item was posted straight away and…

My item was posted straight away and was really well wrapped

August 3, 2022
Liv's logo

Reply from Liv's

Thank you for your fab review Paul. We are so glad to hear that you are happy with your purchase from livs.co.uk. Jess @ Liv's

Rated 5 out of 5 stars

I love this shop!

I love this shop! It has so many lovely items of homeware, soft furnishings, accessories and jewellery. I have recently purchased two faux plants which look fantastic and are excellent quality. The staff are really helpful and friendly too. Always a lovely shopping experience.

August 3, 2022
Liv's logo

Reply from Liv's

Thank you so much for your lovely words and 5 star review Vanessa. Feedback like this is great to hear. We look forward to seeing you again in store soon. Jess @ Liv's

Rated 5 out of 5 stars

On time delivery

Delivery was made before date/s as stated by seller

August 2, 2022
Liv's logo

Reply from Liv's

Thank you for your 5 star review. We are glad that you enjoyed your experience with us at livs.co.uk. Jess @ Liv's

Rated 5 out of 5 stars

Absolutely wonderful so pleased with my…

Absolutely wonderful so pleased with my scandi wax melt burner came quickly beautifully packaged will definitely order again
Many thanks
Nikki munroe

July 28, 2022
Liv's logo

Reply from Liv's

Thank you for your lovely review and feedback Nicola! We are so happy to hear that you love your purchase from our web shop. Jess @ Liv's

Rated 5 out of 5 stars

I love this shop

I love this shop! Great products well priced too compared to others. This time we bought small items but the displays are beautiful and we will be back for the bed! The sweet treat in the bag was a fabulous touch. Wonderful service, highly recommended!

July 26, 2022
Unprompted review
Liv's logo

Reply from Liv's

Thanks so much for your lovely words Michelle. Feedback like this is so lovely to hear. We look forward to seeing you again soon. Jess @ Liv’s

Rated 5 out of 5 stars

The staff in Liv’s are incredibly…

The staff in Liv’s are incredibly friendly and helpful and it made my shopping experience really enjoyable.
They went above and beyond by emailing me some information about the lovely sweets that they packed in my shopping and I’m eternally grateful for that.
Thank you ladies, I will definitely be back and thoroughly recommend shopping here for anyone wanting great products and service.

July 24, 2022
Unprompted review
Liv's logo

Reply from Liv's

Thank you so much for your lovely words Helen. We are so happy that you enjoyed our Liv's sweets and your experience in store.
We look forward to seeing you in store soon.
Jess @ Liv's

Rated 5 out of 5 stars

Very nice shop

Very nice shop, products are very unique, brought some bits and definitely will go back.

July 24, 2022
Unprompted review
Liv's logo

Reply from Liv's

Thank you so much for your fab five star review Dana. We look forward to seeing you in store again soon!
Jess @ Liv's

Rated 5 out of 5 stars

Table was perfect and the delivery guys…

Table was perfect and the delivery guys assembled it in minutes and made sure not to damage the floor in doing so by putting a sheet down.

July 15, 2022
Liv's logo

Reply from Liv's

Thanks so much for your kind feedback Martin. We are delighted you were pleased with the care taken by our delivery team, and that you love your new table.
Kate @ Liv's

Rated 5 out of 5 stars

I love this shop its full of beautiful…

I love this shop its full of beautiful items to buy. I recently purchased an egg chair of excellent quality. The staff were very helpful, even showing us how to put it together. Customer service is brilliant and staff are very friendly and welcoming. I will definitely be back in there soon for a mooch.

July 13, 2022
Unprompted review
Liv's logo

Reply from Liv's

Thank you so much for your lovely words Charlie, feedback like this is so wonderful to hear! We are so happy that you love your egg chair.
We look forward to seeing you in store soon.
Jess @ Liv's

Rated 5 out of 5 stars

I love this shop

I love this shop! It always has beautiful things to look at and covet at really good prices. I am not necessarily a regular customer because I don't go into Solihull that often but when I do I always go. I've bought bits and bobs as well as ordered a bespoke item. My experience is always the same, quality goods with quality service at good prices. And, today with my purchase I got sweeties! What's not to love! Thank you ladies for a lovely shopping experience!

July 11, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hi Clair, Thank you for the lovely review of our shop and your experience with us. We hope to see you in store again soon!

- Gina @ Liv's

Rated 5 out of 5 stars

Fabulous items and service

I ordered two kimonos. Both were very good value. I returned one of them to the store as it was unsuitable, colour wise and replaced it with another one. The staff are very friendly and helpful and the store is packed with fabulous fairly priced things.

July 10, 2022
Liv's logo

Reply from Liv's

Hello Gina,

Thankyou for your kind words about our service when you had an exchange to complete, and your experience with us. Thankyou for taking the time to review us, it means a lot!

- Gina @ Liv's

Rated 5 out of 5 stars

A real beauty

Absolutely love this shop. Dressed beautifully inside and fantastic items for the classy home look. Good quality too :)
Staff are really friendly & helpful.
Have bought many items on our few visits. We will be back lol.

July 10, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hello Robert,

Thankyou so much for your review and kind words about the shop especially the merchandising, its a huge team effort and your words mean a lot, thankyou! We hope to see you again soon !

- Gina @ Liv's

Rated 5 out of 5 stars

Order came promptly and was well…

Order came promptly and was well presented

July 10, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hi Rebecca,

Thankyou for sharing your experience with us. Feedback like this means so much to our team.

- Gina @ Liv's

Rated 5 out of 5 stars

A beautiful shop with stunning pieces…

A beautiful shop with stunning pieces for every season. Friendly, helpful staff make the shop experience fantastic. I love the Christmas decorations and most recently the dried flowers. A perfect place to pick up a gift or a treat for your home.

July 10, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hi Nic,

Thankyou so much for your lovely words about the shop and our team. Do say hello next time your in!

- Gina @ Liv's

Rated 5 out of 5 stars

Liv’s is my go to homeware shop

I found Liv’s when visiting my parents in the midlands and it’s become my favourite, go to, homeware shop. The Sherwood 6ft table I bought with bench is my favourite piece of furniture in my house, and livs made a special delivery down to Bristol for me. They kept me updated on progress and delivery and when delivered they did so personally and assembled it for me.

I have also bought some flowers and other accessories from their store since and they are always complimented by others who visit.

Me and my mum always return when in Solihull

July 9, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hi Emma,

Thankyou so much for your lovely review, we are so pleased to hear you are loving your furniture! It's always so nice to hear about the service both in store and with our delivery team. Say hello next time you and your Mum pop in!

-Gina @ Liv's

Rated 5 out of 5 stars

Lovely independent shop with a great…

Lovely independent shop with a great website too. I love to visit (and purchase) at Liv's - always find something I want (need)! Have made lots and lots of purchases both big and small and the experience is always fantastic. Really helpful staff and great social media channel too.

July 9, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hello Christina,

Thankyou so much for your lovely review about our social and website. Everything on our website and social media is posted and uploaded by our "in-store" team, so your feedback is great to hear. Thanks again, and do say hello when your next in store!

- Gina @ Liv's

Rated 5 out of 5 stars

Liv's is the real deal

Absolutely Beautiful Shop!
So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as shopping experiences go, Liv's has the whole package. I often buy gifts and I especially love Liv's Christmas stock. Can't wait to add to my collection this year.

July 8, 2022
Unprompted review
Liv's logo

Reply from Liv's

Hi Jess,

Thankyou so much for your lovely words! Launching the Christmas stock is one of our favorite times too ! We will see you amongst the baubles next time your in!

- Gina @ Liv's

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