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Lloyds Business Accounts Reviews 

1,586
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 828 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably straightforward account opening process, noting that staff members are exceptionally helpful, professional, and provide clear guidance throughout the entire banking journey. Many people note that online banking tools and setup procedures are fast, efficient, and wonderfully seamless for new users. Some reviewers were not happy with online banking access, mentioning that logging in can sometimes be frustrating, confusing, and prone to unexpected system errors. A few people also felt that reaching the correct support team was quite challenging when trying to resolve specific account problems or technical issues.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy, straightforward, and fast the... See more

Service

Reviewers highlight positive aspects of service, noting that account opening and online banking processes are... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise front line staff as brilliant,... See more

Staff

Users describe positive interactions with staff, highlighting helpful, professional, and friendly service.... See more

Website

Consumers find website experiences to be mixed, with differing views on online platforms. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more

Company replied

Rated 5 out of 5 stars

Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more

Company replied

Rated 5 out of 5 stars

Very good, I am already a Halifax bank customer on my personal account and having Lloyds Bank on my new business account recently is much better being part of the same family. I am glad that I cho... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Lloyds Business Accounts

Written by the company


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Contact info

Business Bank Account

Apply for a business bank account online in minutes

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,586)

775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i start business newly

i start business newly. So, fund needed if possible then support

May 21, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Dear Mr. Fayyaz Ali,
Thank you for your review, and congratulations on starting your new business – we wish you the very best of luck with your venture.
We understand how important it is to have the right support in place when getting started. You should be able to find helpful information, guidance and resources on our website under 'Start Up Business Account' to support you and your business as it grows.
Regards,
Lloyds

Rated 5 out of 5 stars

One Months of Successful Business Operations

My small business has been operating for the past 1 months. I manage customer payments, business expenses, and daily operations. I would like a business account to separate business and personal finances and support the continued growth of my business

May 3, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Ekpe Bosun,
We appreciate you sharing your experience as a new business owner.
We understand how important it is to have the right support in place when getting started. You should be able to find helpful information, guidance and resources on our website under 'Start Up Business Account' to support you and your business as it grows
Regards,
Lloyds

Rated 5 out of 5 stars

Brilliant and very supportive team

Brilliant and very supportive team and my Accounts Relationship manager

May 21, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello B Goel,
We are so glad to hear you had such a positive experience with our team and your Accounts Relationship Manager. Thank you for your kind words!
Regards,
Lloyds

Rated 4 out of 5 stars

customer experience

apps is good

May 21, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Skills Connect Community Network,
Thanks for your feedback! We’re pleased to hear that your experience of opening your Business Account has been positive. We're here to help with anything you need.
Regards,
Lloyds

Rated 5 out of 5 stars

Lloyds provide good services

Lloyds provided me easy business Bank services

May 1, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Muhammad Aurangzaib,
We are so glad to hear you found our business bank services easy to use. Thank you for your positive feedback!
Regards,
Lloyds

Rated 1 out of 5 stars

Unfortunately I could not leave a minus…

Unfortunately I could not leave a minus stars, branch staff don’t have a clue AT ALL in regards to business banking and are have zero % aptitude to help. Business banking staff don’t even know the name of the business banking accounts software, never mind being proficient in changing a password. ABSOLUTELY USELESS, PLEASE BRING ON AI as staff are NOT interested in helping, just experts in passing the book.

May 16, 2026
Unprompted review
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Dear Unhappy customer,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and that you’ve felt let down by the support you received.

We understand how frustrating it can be when things don’t work as expected, especially when you’re trying to get something resolved quickly. It’s disappointing to hear that you’ve had difficulties with both our systems and the assistance provided, as this isn’t the level of service we aim to deliver.

We appreciate you bringing this to our attention, as feedback like yours helps highlight where we need to improve.
Regards,
Lloyds

Rated 5 out of 5 stars

Ask right questions?

Ask right questions?
Once setup, everything is sent via post quickly
easy to setup

May 10, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi grammarbox,
We are so glad to hear that you found the setup easy and that everything was sent quickly. Thank you for your wonderful feedback!
Regards,
Lloyds

Rated 5 out of 5 stars

Expedient service

May 14, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Alan Cox,
We appreciate you taking the time to leave a review and provide feedback.
Regards,
Lloyds

Rated 5 out of 5 stars

Easy to open a business account

Easy to open an additional business account online !

April 23, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Costas Tantis,
We're happy to hear that opening a business account online was easy for you! Thank you for your positive feedback, we appreciate it.
Regards,
Lloyds

Rated 5 out of 5 stars

All good

All good, thank you

May 8, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Dorel Ioan,
We're happy to hear that everything was good. Thank you for your positive feedback, we appreciate it.
Regards,
Lloyds

Rated 5 out of 5 stars

First experience very satisfying

First experience very satisfying

May 13, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Jamshaid,
We're happy to hear that your first experience was satisfying. Thank you for your positive feedback, we appreciate it.
Regards,
Lloyds

Rated 5 out of 5 stars

Easy and stress-free

Never thought Opening a business account would be this quick, easy and without stress. From start to finish, the process was easy, the interface is easy to navigate and I had my business account approved faster than I expected. I would highly recommend.

April 24, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Party Plug Limited,
We're happy to hear that opening your business account was quick and stress-free. It's great that you found the process and interface easy to navigate, and we appreciate your recommendation!
Regards,
Lloyds

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