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Lloyds Business Accounts Reviews 

1,586
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 828 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably straightforward account opening process, noting that staff members are exceptionally helpful, professional, and provide clear guidance throughout the entire banking journey. Many people note that online banking tools and setup procedures are fast, efficient, and wonderfully seamless for new users. Some reviewers were not happy with online banking access, mentioning that logging in can sometimes be frustrating, confusing, and prone to unexpected system errors. A few people also felt that reaching the correct support team was quite challenging when trying to resolve specific account problems or technical issues.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy, straightforward, and fast the... See more

Service

Reviewers highlight positive aspects of service, noting that account opening and online banking processes are... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise front line staff as brilliant,... See more

Staff

Users describe positive interactions with staff, highlighting helpful, professional, and friendly service.... See more

Website

Consumers find website experiences to be mixed, with differing views on online platforms. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more

Company replied

Rated 5 out of 5 stars

Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more

Company replied

Rated 5 out of 5 stars

Very good, I am already a Halifax bank customer on my personal account and having Lloyds Bank on my new business account recently is much better being part of the same family. I am glad that I cho... See more

Company replied


Company details

  1. Bank
  2. Financial Institution

About Lloyds Business Accounts

Written by the company


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Contact info

Business Bank Account

Apply for a business bank account online in minutes

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(1,586)

775 reviews in the last 12 months

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Rated 5 out of 5 stars

business banking not child’s play

difficult process for me … but all ended well

May 18, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Mrs Roberts,
We are sorry to hear that the process wasnt easy but we're glad things worked out well in the end for you. Thank you for your feedback.
Regards,
Lloyds

Rated 1 out of 5 stars

They don't care about small businesses at all

A few days ago I noticed I couldn't make payments from our business account. It's month end so our team and suppliers needed paying. It happened to be the day their app was having issues as per the national news so the advisor initially said it as that. Then she tried to tell me we'd have to use our browser. Then she came back and said Lloyds were closing our account so everything had been frozen. Can you imagine hearing this? As a small business where cash flow is everything? And we trusted Lloyds with our savings too! She refused to put us on to someone more senior. Eventually we spoke to someone more helpful and he confirmed our account was being closed. They said they had sent a letter requesting information relating to Companies House information (all of which is up to date). They did not send a letter let alone an email OR a message on our account. Nothing. We cannot contest it as it means we can't access our money and we are having to quickly open another bank account (hopefully with a far more values driven bank that this ruthless one) so we our business doesn't crash. Please: if you have a small business DO NOT open an account with such a volatile, untrustworthy and poorly run bank that has little care for small business owners. We are taking this case further as even if small, we will fight back how they have treated us. I have a personal account with Lloyds that I have had for 20 years that I will now be closing. And my receommendation to all who come here is: do not bank with this unethical bank.

June 5, 2026
Unprompted review
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Dear Kim Johnson,
Thank you for taking the time to share your experience. We’re very sorry to hear how stressful and worrying this situation has been, particularly when it’s impacted your ability to make payments and manage your business. We understand how critical this is, especially at month end.

We did try to get in touch to understand the situation fully and look into this further for you, however unfortunately we haven’t been able to connect or receive a response. Without that, we’re limited in what we can review or resolve directly at this stage.

If you’d like to discuss this further, our teams remain available to review this with you.
Regards,
Lloyds

Rated 4 out of 5 stars

Being a high street branch is what is…

Being a high street branch is what is very important for me even when business banking

May 5, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Oxberry Properties UK Limited,
We're glad to hear that our high street branch location is convenient for your business banking needs. Thank you for your positive feedback!
Regards,
Lloyds

Rated 5 out of 5 stars

great business account

great business account

June 5, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Steven Hill,
We are pleased to hear you are happy with your business account. Thank you for you postive feedback.
Regards,
Lloyds

Rated 5 out of 5 stars

A trusted banking partener that…

A trusted banking partener that consistenley delivers excellend service and understands the needs of growing businesses

June 4, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello Adrian Craciun,
We're happy to hear that we consistently deliver excellent service and understand your business needs. Thank you for your review and positive feedback!
Regards,
Lloyds

Rated 5 out of 5 stars

Great experience with Lloyd's bank

Great experience with Lloyd's bank. Easy to set up everything online banking stared on the spot

June 3, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello S Singh,
We're so glad you had a great experience! Thank you for your review.
Regards,
Lloyds

Rated 5 out of 5 stars

Excellent

Excellent, quick and easy setup.

May 4, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Sergejs,
We are so glad you found the setup quick and easy! We appreciate your positive feedback.
Regards,
Lloyds

Rated 3 out of 5 stars
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Dear Vu,
We appreciate your feedback and review. We are working to improve our processes and the time it takes to open accounts.
Regards,
Lloyds

Rated 5 out of 5 stars

Clarity

Clarity, helps knowing format and knowing what I wanted.

May 28, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Dear Space Travel Systems Limited,
Thank you for your review and feedback!
Regards,
Lloyds

Rated 5 out of 5 stars

it was bit compilate but manage Asners…

it was bit compilate but manage Asners all answers them all

May 29, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi Rober Williams,
We appreciate your feedback and are glad you managed to answer all the questions but sorry to hear it was complicated. We will take your feedback onboard and look to improve.
Regards,
Lloyds

Rated 5 out of 5 stars

Very easy to handle

Very easy to handle

May 28, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hello UV Real Estate Ltd,
We're glad you found it easy. We appreciate your positive feedback.
Regards,
Lloyds

Rated 5 out of 5 stars

Good

Great experience

May 25, 2026
Lloyds Business Accounts logo

Reply from Lloyds Business Accounts

Hi FCD Electrical Ltd,
Thanks for leaving a review and for giving us positive feedback.
Regards,
Lloyds

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