It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds... See more
Company replied
Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks tr... See more
Company replied
Very good, I am already a Halifax bank customer on my personal account and having Lloyds Bank on my new business account recently is much better being part of the same family. I am glad that I cho... See more
Company replied
Company details
About Lloyds Business Accounts
Written by the company
Over one million businesses already bank with us. It’s time to join them.
We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.
With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.
Start-up small business >
Switch your account >
Contact info
United Kingdom
- lloydsbank.com/business/business-accounts.html
Business Bank Account
4.1
Great
2K reviews
Asks customers to review
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Fast and easy process
July 9, 2026
Reply from Lloyds Business Accounts
Hello Isaac Urughu,
We are delighted to hear that you found our process to be both fast and easy. Thank you for your positive feedback!
Regards,
Lloyds
Very Good Customer Service.
June 22, 2026
Reply from Lloyds Business Accounts
Hi Image Africa Ltd,
We are so glad you had a very good experience. We truly appreciate your review.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Vintage Fashion and Crafts,
We are so pleased to hear that you found the setup process to be both easy and quick. Your positive feedback is greatly appreciated, and we're delighted you had such a smooth experience.
Regards,
Lloyds
Easy process to follow in setting up a business account
Easy process to follow in setting up a business account. I recommend them to anyone looking to open an account.
July 9, 2026
Reply from Lloyds Business Accounts
Hi Andrew,
We're so glad to hear that you found the process of setting up your business account easy and recommend us to others! Your positive feedback truly means a lot to us.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Phonetix Ltd,
We're so glad to hear you found our service excellent and the process straightforward! Your positive feedback truly makes our day.
Regards,
Lloyds
Very stressful and disappointing business account application
I normally never leave reviews, but after seeing Lloyds Bank business account adverts repeatedly on Facebook, I wanted to share my experience.
I applied for a business account and found the process extremely stressful and frustrating. I understand banks need to carry out checks, and I provided the information requested. However, after being asked how much I planned to deposit into the new account, I was then asked to prove where the money would come from and show the funds in my personal bank account.
I provided a screenshot showing the money available, but this was not accepted. I was told it needs to appear on my next bank statement, which will not be available for a few weeks.
This is only an initial deposit, and the amount may change depending on my business needs once the account is open. The process felt very rigid and made me feel like I was being investigated rather than supported as a genuine business customer.
The communication also felt cold, robotic, and unhelpful. Lloyds Bank should review how its business account application team communicates with potential customers.
Overall, this has been a very disappointing, stressful, and frustrating experience.
July 1, 2026
Unprompted review
Reply from Lloyds Business Accounts
Hi Lina,
Thank you for taking the time to share your experience. We're sorry to hear that your business account application process has been stressful and has left you feeling unsupported.
We understand that being asked for additional information or documentation can feel frustrating, particularly when you're keen to get your business banking set up. While we need to carry out checks to meet our regulatory responsibilities, we recognise that the process and the way we communicate should be clear, helpful and supportive throughout.
We're disappointed to hear that this wasn't your experience and that our communication felt impersonal. Your feedback is important and will be shared with the relevant teams as we continually look to improve both our processes and the support we provide to customers.
Thank you again for taking the time to leave your review.
Regards,
Lloyds
The ease of the online application…
The ease of the online application process from beginning to end.
June 5, 2026
Reply from Lloyds Business Accounts
Hello Exquizite Choice,
We're so glad to hear you found our online application process easy from start to finish. We truly appreciate your positive feedback!
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello George Catalin Stan,
We are so happy to hear you had such a wonderful experience! Your positive feedback is appreciated.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello Rosemary Davies,
We're delighted to hear that you're pleased with the progress of your application. Thank you for sharing your positive feedback with us!
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hello A Adediran,
We're so glad we could assist you and that your account is now open. We appreciate your positive feedback!
Regards,
Lloyds
Very happy about all
July 2, 2026
Reply from Lloyds Business Accounts
Hi Adrian Dochitanu,
We're so happy to hear you had such a positive experience with us! We truly appreciate your review.
Regards,
Lloyds
Tried to get a business bank account…
Tried to get a business bank account with another company it was taking ages so gave up. Lloyds had it open with 48 hours
June 9, 2026
Reply from Lloyds Business Accounts
Hello Elias Property & Letting Services,
We're happy to hear that opening a business account with us was a swift and positive experience for you. We appreciate your feedback.
Regards,
Lloyds
Fantastic bank and fantastic service
Fantastic bank and fantastic service. Happy to refer to others.
June 12, 2026
Reply from Lloyds Business Accounts
Hello Glenmore Advisory Limited,
We're so happy to hear you had such a fantastic experience with our service. We truly appreciate your kind words and referral!
Regards,
Lloyds
Comunication was excellent
July 2, 2026
Reply from Lloyds Business Accounts
Hello Paul Koczka,
We really appreciate your review! It's wonderful to know that our services met your expectations.
Regards,
Lloyds
Simplicity and reliability.
July 2, 2026
Reply from Lloyds Business Accounts
Hi Volodymyr Vorona,
Thanks for your feedback! We’re delighted that your experience of opening your Business Account has been so positive. We're here to help with anything you need.
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hi A-Z,
We're happy to hear we could assist you quickly with your business account needs!
Regards,
Lloyds
Reply from Lloyds Business Accounts
Hi Ismael Abujarad,
We are so pleased to hear that we have helped you. We appreciate your positive feedback!
Regards,
Lloyds
Trust Corporation Build.Helpfull Staff…
Trust Corporation Build.Helpfull Staff Accurate Data and Transfer Details .Easy And Simplify Processer .Thanks
July 2, 2026
Reply from Lloyds Business Accounts
Hello Gabriel Eremia,
We're so pleased to hear that you found our staff helpful and our processes easy and simplified. We appreciate your kind words!
Regards,
Lloyds
Everything was very easy and the staff…
Everything was very easy and the staff really helpful!
June 6, 2026
Reply from Lloyds Business Accounts
Hi M&S Interior and Design Limited,
We are delighted to hear that you found everything easy and that our staff provided helpful assistance. Thank you for your wonderful feedback!
Regards,
Lloyds
Utterly useless
Utterly useless. Has taken 3 months to set up business account (even though I have been a Lloyds personal customer for 50 years), and now I cannot login to the finance account software which apparerently needs another login.
June 27, 2026
Unprompted review
Reply from Lloyds Business Accounts
Dear Carl Downing,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate how frustrating it must be to experience delays when setting up a new business account.
While you've been a valued personal banking customer for many years, personal and business banking services operate separately, which means products and services require their own application and login credentials.
We're sorry to hear you've had difficulty accessing your accounting software. Once registered, separate login details should be provided, and if you've forgotten your password, there's also an option to reset it from the login page.
You may also find the information and guides available on our existing customers page helpful: www.lloydsbank.com/business/accounting-software/existing-customers.html
We appreciate your feedback and are sorry that your experience hasn't met your expectations.
Regards,
Lloyds
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