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Lloyds Commercial Cards Reviews 

187
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and patient, providing clear guidance. People frequently highlight the excellent service, noting the straightforward and efficient setup procedures, quick response times, and user-friendly platforms, making their overall experience seamless and convenient. However, some customers noted challenges with support accessibility, citing long waiting times or difficulty getting correct assistance. A few also felt communication was inconsistent, with different staff providing conflicting information or a lack of continuity after account manager changes.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the application process is often... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Response time

Customers generally report positive experiences with response times, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied

Rated 5 out of 5 stars

Following a fraud on our Business Charge card I have spoken with Ryan in the fraud team at length on 3/2/26. He was patient, professional and helpful during a call that lasted 90mins. He was able to... See more

Company replied

Rated 5 out of 5 stars

Whole process from start to end has been just what we required, understood our needs and had no problems with the implementation process. Has made our internal process's much more streamlined and user... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.6

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.6

All reviews

(187)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I spoke with Uzma Ali about Corporate Cards

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to fully understand the needs of our Trust, explained everything clearly, and recommended the most suitable solution for us.
The paperwork was sent through straight away, and the whole process was seamless. Nothing was too much trouble, and Uzma made what could have been a complicated transition feel effortless.
I can't recommend Lloyds Bank highly enough. Every member of staff I've dealt with has been friendly, professional, and committed to providing outstanding customer service. A huge thank you to Uzma for making the experience so smooth and stress-free.

July 28, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're delighted to hear that you received such professional and helpful support throughout your move to Corporate Cards. It's great to know that the process was straightforward, with clear communication and a solution tailored to your organisation's needs.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

excellent Staff at Lloyds

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move from a credit card to a debit card as it simply saves money as interest rates are very high at present.

July 21, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're pleased to hear that you had a positive experience with the team and found the support provided throughout the process helpful and easy to follow.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with Sohail Nadeem, and he has been absolutely amazing throughout. He is highly professional, knowledgeable, and always willing to go the extra mile to provide exceptional support. His responsiveness, clear communication, and genuine commitment to helping clients make every interaction smooth and efficient.

Sohail consistently demonstrates outstanding expertise in Commercial Cards and Payment & Liquidity solutions, while maintaining a friendly and approachable attitude. He is proactive, dependable, and always focused on finding the best outcome. It’s been a pleasure working with him, and I would highly recommend Sohail to anyone looking for a dedicated and exceptional Client Development Manager

July 23, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback, we appreciate your kind comments.

We're delighted to hear that you received professional, knowledgeable, and responsive support throughout your experience. It's great to know that clear communication, a proactive approach, and a commitment to finding the right solutions helped make the process smooth and efficient.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

Friendly

Friendly, attentive, Sohail Nadeem gave me the information I needed concisely without the big sales pitch

July 22, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback! We're pleased to hear you found the service friendly and attentive, and that the information you needed was provided clearly. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Nadeem was very patient in dealing we…

Nadeem was very patient in dealing we me; a self prescribed Tech fool. He talked me through the registration process calmly on a teams call and ensured that i was able to start using the account. Thankyou Nadeem

July 22, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear you found the support patient, calm, and helpful throughout the registration process, and that you were able to get up and running successfully. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

great service

we ran through the options available and came to a quick solution. It was explained really well and we have a mutually very acceptable solution that was customer focused.

July 21, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear that the options were explained clearly and that a quick, customer-focused solution was found. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great service from Lloyds commercial…

Great service from Lloyds commercial cards team, Uzma Ali was very knowledgably and a pleasure to talk to. Thank you for your assistance.

July 20, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're delighted to hear that you received great service and found the support knowledgeable and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Aleena Ali

Aleena Ali has set up our corporate company cards and has been absolutely amazing! She is always able to help with any query's or issues I have, Aleena is super friendly aswell as being incredibly professional.
Thank you Aleena 😊

July 17, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're delighted to hear that you had such a positive experience and found the support friendly, professional, and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excellent

Excellent customer service

July 8, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback, we're delighted the service you received was excellent.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

We really appreciated that the bank's…

We really appreciated that the bank's Relationship Director, Allison, visited our premises before opening our account to understand our business needs and recommend the most suitable banking solution. In this digital banking era, it was refreshing to have direct contact with someone who genuinely took the time to help. Allison was professional, knowledgeable, and incredibly supportive throughout the entire process, making everything straightforward and hassle-free. Excellent customer service from Lloyds Bank.

April 22, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're delighted to hear that you received professional, knowledgeable, and supportive service throughout the process, and that your banking needs were understood and supported from the outset. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Commercial Cards

The whole process from start to finish was smooth, with great support along the way.

July 15, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're delighted to hear that the process was smooth from start to finish and that you felt well supported throughout. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Credit card management & review

Had a great conversation with Sohail Nadeem regarding our existing spend on our Lloyds business cards and other cards. Sohail was interested in the constraints we have, and how their offering would make life easier for us, and would improve our working capital. A very positive meeting

July 14, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear that you had a positive conversation and found the discussion helpful in exploring ways to support your business needs. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Friendly

Friendly, precise information, quick and efficient

July 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're pleased to hear that you found the service friendly, efficient, and the information provided clear and precise. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem was very informative and…

Sohail Nadeem was very informative and helpful-gave excellent information.

July 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're pleased to hear that you found the information helpful and informative. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem was professional

Sohail Nadeem was professional, friendly and informed. He made the selection of the right product and the onboarding quick and easy.

July 6, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 4 out of 5 stars

My only problem is that my local branch…

My only problem is that my local branch was closed down other than that always had a great experience with Lloyds Bank PLC

June 29, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback. We really appreciate your comments and are pleased to hear you’ve had a positive experience overall. We take all feedback on board as we continue to improve our services.

Best regards

Lloyds Commercial Cards

Rated 4 out of 5 stars

Good bank

Good bank , very easy apply

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and for your feedback, it’s greatly appreciated.

Best Regards,

Lloyds Commercial Cards

Rated 3 out of 5 stars

Not able to get support correctly when…

Not able to get support correctly when the card reader to active the account did not work

April 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your review and feedback. We're always looking to improve, and your input is valuable.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Good experience and efficient service

Good experience and efficient service. Would recommend to others

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review! It's wonderful to know that our services met your expectations.

Best regards,

Lloyds Commercial Cards

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