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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.7

All reviews

(202)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

I am highly rocommed everyone

June 3, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave a glowing review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail was very helpful and hands on.

June 22, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We’re really pleased to hear the support was helpful and hands-on, and that you had a positive experience throughout. We appreciate you taking the time to share your comments.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem's support and guidance

Sohail Nadeem supported us with setting up our corporate card. He was amazing, very helpfull and very approachable. We had a great experience working with Sohail, thank you !

June 12, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We’re really pleased to hear you had such a positive experience and found the support provided to be helpful and approachable throughout. It’s great to know the setup process went smoothly, and we appreciate you taking the time to share your comments.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Data Feed went smoothly

I work with many banks with. Working with Sohail Nadeem was an absolute pleasure as he assisted a customer with a bank feed to our system. He was responsive and very helpful. I don't say this lightly as working with other banks can be slighly difficult.

June 18, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. it’s great to hear you found the support responsive and helpful, and that your experience stood out. We really appreciate you taking the time to share this.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

Customer Service Review

I appreciate the high standard of customer service demonstrated by Sohail Nadeem. Sohail impressed me with his friendly attitude and genuine willingness to help. He is a great asset to your team!

June 8, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. it’s great to hear you experienced such a high standard of service, with a friendly and helpful approach. We really appreciate you taking the time to share this.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

I m very happy with lloyd's bank and…

I m very happy with lloyd's bank and with service they forwarded me and my bunisse so I say thanks to lloyd's bank and they team.

June 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We’re really pleased to hear you’re happy with the service you and your business have received. We appreciate you taking the time to share this.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excellent customer service from Aleena

Aleena has been so helpful throughout the whole process of setting up corporate cards for our business. With every bit of asvise and direction we have needed she has been really quick to respond, happy to spend her time to help me and communicated well the whole time.

June 18, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. it’s great to hear that you found the support helpful, responsive, and well communicated throughout the process. We really appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Every part of the application process…

Every part of the application process was very easy

May 12, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Amazing service....

Recently changed our business banking to Lloyds.
We were pleasantly surprised how smooth the transfer to the new commercial cards was.
Aleena Ali guided us through the whole process from begining to end. Aleena always kept in close contact to make sure the change over was going smoothly.
Couldn't of done it without her professionalism and will rate the whole experience 5 stars.

June 18, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We’re delighted to hear the transition to your new commercial cards was smooth and that you felt well supported throughout the process. It’s great to know the experience stood out, and we really appreciate you taking the time to share this.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Thanks Uzma and Team

Lloyds Commercial cards have been great in helping us get access to some new charge cards needed at our business.

Uzma Ali has been great, keeping in contact with us regularly to ensure we are kept up to date with what is going on at each step of the process.

June 17, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We’re really pleased to hear the team has been helpful in getting your business set up with the right charge cards, and that communication has been clear and consistent throughout. We really appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Good advice from Sohail Nadeem on how…

Good advice from Sohail Nadeem on how we can get the best out of our business cards and earn money back.

June 17, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your wonderful feedback, its great to hear the advice has helped you make the most of your business cards and earn rewards.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great service

Great service, quick and easy to apply.

June 15, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly with your Card Account opening. We're always here should you need any assistance.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excellant servExcellantice provided

Excellant service provided

May 4, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Commercial Cards

Rated 2 out of 5 stars

Poor Customer Service…

We started the application for a purchasing card in October and it took over 6 months to complete. Communication was non-existent and I only ever received updates when I chased. Our account manager left and we were not informed, and it appears that her workload was not picked up at all by her replacement. Overall it was a really poor experience.

June 15, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to bring this to our attention, and we're sorry to hear about your experience.

We take feedback like this very seriously, and we’ll be looking into what happened here, particularly the delays and lack of communication. This is not the level of service we aim to provide, and we appreciate you highlighting these concerns.

We’ll review the process end-to-end to understand where things went wrong and ensure appropriate improvements are made to prevent this happening again.

Thank you again for raising this with us.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem

Spoke to Sohail Nadeem this morning. He already knew what my issue was and gave me clear options for how to remedy them. Very happy with the service recieved.

June 12, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback. We’re really pleased to hear that your issue was quickly understood and that clear options were provided to help resolve it.

Delivering efficient, straightforward support is something we strive for, so it’s great to know you were happy with the service you received. We’ll be sure to pass your kind comments on to the team.

If there’s anything further we can assist with, please don’t hesitate to get in touch.

Best regards

Lloyds Commercial Cards

Rated 5 out of 5 stars

We have recently started using digital…

We have recently started using digital Visa cards, and they have made a real improvement to our purchasing experience.

Although we are not heavy users, being able to create a digital card for each transaction is simple, straightforward, and gives us much better control over our spending.

June 12, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback. We’re delighted to hear that this has made a real improvement to your purchasing experience.

It’s great to know that the process is straightforward, and that it’s helping you maintain better control over your spending.

If there’s anything further we can support you with, please don’t hesitate to get in touch.

Best regards

Lloyds Commercial Cards

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