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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Asks customers to review

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4.7

All reviews

(202)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nadeem was very patient in dealing we…

Nadeem was very patient in dealing we me; a self prescribed Tech fool. He talked me through the registration process calmly on a teams call and ensured that i was able to start using the account. Thankyou Nadeem

July 22, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear you found the support patient, calm, and helpful throughout the registration process, and that you were able to get up and running successfully. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

great service

we ran through the options available and came to a quick solution. It was explained really well and we have a mutually very acceptable solution that was customer focused.

July 21, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear that the options were explained clearly and that a quick, customer-focused solution was found. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great service from Lloyds commercial…

Great service from Lloyds commercial cards team, Uzma Ali was very knowledgably and a pleasure to talk to. Thank you for your assistance.

July 20, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're delighted to hear that you received great service and found the support knowledgeable and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Aleena Ali

Aleena Ali has set up our corporate company cards and has been absolutely amazing! She is always able to help with any query's or issues I have, Aleena is super friendly aswell as being incredibly professional.
Thank you Aleena 😊

July 17, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're delighted to hear that you had such a positive experience and found the support friendly, professional, and helpful. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excellent

Excellent customer service

July 8, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback, we're delighted the service you received was excellent.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

We really appreciated that the bank's…

We really appreciated that the bank's Relationship Director, Allison, visited our premises before opening our account to understand our business needs and recommend the most suitable banking solution. In this digital banking era, it was refreshing to have direct contact with someone who genuinely took the time to help. Allison was professional, knowledgeable, and incredibly supportive throughout the entire process, making everything straightforward and hassle-free. Excellent customer service from Lloyds Bank.

April 22, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're delighted to hear that you received professional, knowledgeable, and supportive service throughout the process, and that your banking needs were understood and supported from the outset. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Commercial Cards

The whole process from start to finish was smooth, with great support along the way.

July 15, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're delighted to hear that the process was smooth from start to finish and that you felt well supported throughout. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Credit card management & review

Had a great conversation with Sohail Nadeem regarding our existing spend on our Lloyds business cards and other cards. Sohail was interested in the constraints we have, and how their offering would make life easier for us, and would improve our working capital. A very positive meeting

July 14, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your feedback. We're pleased to hear that you had a positive conversation and found the discussion helpful in exploring ways to support your business needs. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Friendly

Friendly, precise information, quick and efficient

July 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're pleased to hear that you found the service friendly, efficient, and the information provided clear and precise. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem was very informative and…

Sohail Nadeem was very informative and helpful-gave excellent information.

July 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your positive feedback. We're pleased to hear that you found the information helpful and informative. We appreciate you taking the time to share your experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem was professional

Sohail Nadeem was professional, friendly and informed. He made the selection of the right product and the onboarding quick and easy.

July 6, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 4 out of 5 stars

My only problem is that my local branch…

My only problem is that my local branch was closed down other than that always had a great experience with Lloyds Bank PLC

June 29, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your feedback. We really appreciate your comments and are pleased to hear you’ve had a positive experience overall. We take all feedback on board as we continue to improve our services.

Best regards

Lloyds Commercial Cards

Rated 4 out of 5 stars

Good bank

Good bank , very easy apply

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and for your feedback, it’s greatly appreciated.

Best Regards,

Lloyds Commercial Cards

Rated 3 out of 5 stars

Not able to get support correctly when…

Not able to get support correctly when the card reader to active the account did not work

April 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your review and feedback. We're always looking to improve, and your input is valuable.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Good experience and efficient service

Good experience and efficient service. Would recommend to others

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review! It's wonderful to know that our services met your expectations.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Excelent

He helped me with my expenses.

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you so much for your kind review! We're really pleased to hear that you had an excellent experience and that the support with your expenses was helpful.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great experience well done

Great experience well done

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you so much for your kind review and leaving us positive feedback! We're really pleased to hear that you had a great experience.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Great communication & very helpful

Great communication & very helpful

May 20, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Super

Super. very smooth and professional.

June 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave a glowing review! It's fantastic to know that our services met your expectations.

Best Regards,

Lloyds Commercial Cards

Rated 5 out of 5 stars

Sohail Nadeem

Sohail Nadeem was easy to speak to and explained in good depth how the services work

June 25, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to leave a positive review! We're delighted to hear that our service lived up to your expectations.

Best regards,

Lloyds Commercial Cards

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