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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.7

All reviews

(202)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple application and speedy processes

Simple application and speedy processes

April 14, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Card Account has been so positive. We're here to help with anything you need.

Best regards

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Straight forward

Straight forward

April 9, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Kye was extremely helpful throughout…

Kye was extremely helpful throughout and has provided a great support over the last few months. Great customer service and attention to details.

April 16, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your kind feedback. We’re delighted to hear that one of our colleagues was able to support you so effectively and provide the help you needed.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Simplicity of application,informed…

Simplicity of application,informed about everything really well.

April 2, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your fantastic review! We're thrilled to hear that your experience of the Card Account has been excellent. Your satisfaction is important to us.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

My Experience as a Lloyds Business Customer

As a business customer of Lloyds Bank, my overall experience has been positive. The account setup process was straightforward, and the online banking platform is easy to use for day-to-day transactions. Payments, transfers, and account management are quite efficient, which is essential for running a business smoothly.

April 20, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Card Account has been so positive. We're here to help with anything you need.

Best regards

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 4 out of 5 stars

Fairly easy application process

Fairly easy application process. I only wish there were clearer instructions as to how to pay your credit card off each month manually as I don't want to set up direct debit.

April 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback. We’re always keen to hear suggestions for further improvements.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Very good

Excellent I m very very happy with the service

April 9, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Your feedback means a lot to us, thank you! We’re glad to know your experience was exactly what you expected.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Efficient

Efficient and non time consuming

April 27, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

110% Customer Service and Delivery!

I have worked with the commercial card team for over 5 years Sara, Jamie and most recently Jack Clayton! Big shout out, always professional and goes the extra mile to ensure customer service is 110%!!

April 23, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

The CCDM is very helpful with coding…

The CCDM is very helpful with coding and downloading the credit card information, without that you can't download an excel which makes it time consuming so I would advise having the CCDM. Set up was easy and Liam and Lorayne from Lloyds have been wonderful, fitting us in quickly and being so pro active, thank you.

April 23, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your fantastic review! We're delighted to hear that our service lived up to your expectations.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

We have banked with Lloyds for many…

We have banked with Lloyds for many years and are remain pleased with their Business operation.

April 22, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Your feedback means a lot to us, thank you! We’re glad to know your experience was exactly what you expected.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Business loan

Very good and quick I received my application in a one day

April 18, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your fantastic review! We're thrilled to hear that your experience of the Card Account has been excellent. Your satisfaction is important to us.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 4 out of 5 stars
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback. We’re committed to supporting our customers and acknowledge your comments.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Refreshingly good!

The knowledge , proactive approach and transparency of Uzma Ali when dealing with our application. A wonderfully refreshing experience.
Exactly what customer service should be!
Thank you Ali.

January 16, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly with your Card Account opening. We're always here should you need any assistance.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish.

Russell Dermot and Kye Jude were extremely helpful and guided me through the process

April 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Card Account has been so positive. We're here to help with anything you need.

Best regards

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Being efficient

April 2, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Brilliant work

Nice work and good

April 20, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Great working with you Aleena

Great working with you Aleena, thanks for the guidance and assistance in setting up our business credit card and setting a new limit. Process was straight forward and hassle free. Thanks Pete

April 20, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Your feedback means a lot to us, thank you! We’re glad to know your experience was exactly what you expected.

Best regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

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