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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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4.7

All reviews

(202)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

From day 1 the support from Shaun Daly…

From day 1 the support from Shaun Daly & the corporate cards team has been exceptional. We've had same-day responses to urgent queries & regular check-ins throughout the whole journey.

April 20, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your glowing review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

We recently worked with Paul Ray at…

We recently worked with Paul Ray at Lloyds Commercial Cards to set up a new purchasing card, and the experience was excellent from start to finish.

Paul was knowledgeable, responsive, and made what could have been a complex process feel straightforward. He took the time to understand our requirements, clearly explained the options available, and ensured everything was set up efficiently and without delays.

Communication throughout was prompt and professional, and any questions we had were answered quickly and thoroughly. The purchasing card solution is now in place and working exactly as we needed.

A very smooth experience overall — highly recommend Paul and the Lloyds Commercial Cards team.

April 8, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience of opening your Card Account has been so positive. We're here to help with anything you need.

Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

Excellent card service!

It is a very good for commercial use especially for large amount of purchases. Convenient and easy to use. And the account manager Mr Kye Jude is always be there to help us out for sorting problems. Excellent service!

April 16, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your glowing review! It's wonderful to know that our services met your expectations.

Best Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

happy with the service

happy with the service, expecially working with James Renshaw he is very helpfull and suportive

April 1, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your fantastic review! We're delighted to hear that our service lived up to your expectations.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

Constantly having issues

Constantly having issues

April 14, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We’re sorry to hear you were unhappy with our service. We’re committed to supporting all our customers and we’ve taken your feedback onboard.

Best Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 4 out of 5 stars

apply for business card

fast and easy to apply

March 16, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive review and are delighted that you had a good experience. We're always looking to improve and appreciate the feedback.

Best Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Competitive APR

Competitive APR
Extended credit limit to my exact needs

April 13, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for taking the time to leave a review and giving us positive feedback.

Best Regards,

Lloyds Bank Business/Commercial Charge & Credit Cards

Rated 5 out of 5 stars

So easy to apply and be approved

From start to finish about 6 mins with instant approval and document signed.
Was actually a pleasant experience to apply for something online so easily

March 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly with your Business Card Account opening. We're always here should you need any assistance.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

Lloyd's bank for business is just not…

Lloyd's bank for business is just not joined up

April 13, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for bringing this to our attention. Your feedback will help us make improvements.

Regards

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Easy process

Easy process with knowledgable and pleasant people guiding you through the process

April 13, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 1 out of 5 stars

Call the customer back.

Call the customer back.

Have more operatives answering the phone so that the waiting time is not over an hour.

For the call-baqck system to work.

April 7, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate you taking the time to provide feedback and apologise for the long wait times. We have passed on your comments to the relevant teams.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

I had an excellent experience working with Sohail Nadeem

I had an excellent experience working with Sohail Nadeem on setting up our Aeroservices corporate credit card programme. From start to finish, Sohail was exceptionally supportive, proactive, and clear in his communication. He was brilliant in guiding us through every stage of the process.

March 31, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to provide your feedback. We're happy to hear that you had such a positive experience setting up your corporate credit card program. We appreciate your kind words regarding the support and clarity you received during the process from our colleague.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

High level of service.

Kye has been extremely helpful over the years and consistently provides a high level of service. He is responsive, knowledgeable, and always follows through promptly, even on short notice. Most recently, he ensured changes were implemented immediately and kept everything clear and straightforward throughout the process. It’s reassuring to work with someone so reliable and professional. I genuinely appreciate his ongoing support and would highly recommend working with him.

April 10, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your positive feedback and are delighted to hear that you've consistently received a high level of service. It's great to know that the responsiveness and knowledge of our colleagues were reassuring, and we thank you for recommending our services.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

Exceptional support

We've been using Lloyds commercial cards for 18 months and the support we received with a complicated payment situation was invaluable. Shaun Daly was extremely knowledgeable and went above and beyond to find solutions to issues and resolve them quickly.

April 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your wonderful review. We appreciate your positive feedback regarding the knowledge and dedication from our colleagues in resolving issues quickly.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

Great Service from Lloyds

We've been with Lloyds bank for a number of years who reached out to see if we could use a commercial card for cash flow purposes, Cem Uysal was very helpful in explaining the associated benefits and arranging for the account to be set up. The setup was seamless and we are now benefiting from extended credit and rebates for our spend, it's a service I would recommend.

April 9, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We're pleased to hear that you're benefiting from our Commercial Cards and it's great to know the setup was seamless. We appreciate you recommending our services!

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

We have been banking with Lloyds…

We have been banking with Lloyds banking for a number of years and Shaun Daly has been of great assistance in setting up corporate purchasing cards.

Always very helpful when and if I need to speak with him.

April 8, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We appreciate your long-standing relationship with us and we are delighted to hear that you've received great assistance with setting up corporate purchasing cards. Thank you for your positive feedback.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

Great experience

We set up a new commercial credit card account and the set up and communication from Allena Ali was brilliant. Quick to respond and keep me updated in where we were in the process.
Many thanks

April 2, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for taking the time to share your experience, we appreciate your positive feedback.

Best regards,

Lloyds Bank Commercial Cards

Rated 5 out of 5 stars

Sohial Nadeem- massively helpful and…

Sohial Nadeem- massively helpful and very informative and supportive when setting up my Commercial credit card. I'm not the most technical gift and he shown me great patience and help me throughout the full process.

April 1, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review, and thank you for the valuable feedback! It’s wonderful to hear that our services have met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Fast

Fast, easy and out of hours process. All online and simple to follow

February 20, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

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