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Lloyds Commercial Cards Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, friendly, and professional, guiding them smoothly through every step of the commercial card application process. Consumers also deeply appreciate the remarkably fast response times and the highly efficient online banking platform which make managing business accounts entirely straightforward. However, some people frequently mentioned experiencing difficulties reaching support quickly by phone or getting proper assistance when technical problems arose. A few reviewers noted that initial card setups could sometimes prove quite challenging or that communication gaps negatively affected their overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful, professional, and... See more

Service

Reviewers mention positive feedback about service, highlighting a clear, simple, and efficient application... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as friendly, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, fast, and straightforward application... See more

Response time

People report positive experiences with response time, highlighting prompt and professional communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more

Company replied

Rated 5 out of 5 stars

Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more

Company replied

Rated 5 out of 5 stars

I recently spoke with Uzma Ali about switching to Corporate Cards, and the service I received was exceptional. Uzma was professional, knowledgeable, and incredibly helpful throughout the entire pro... See more

Company replied

Rated 5 out of 5 stars

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more

Company replied


Company details

  1. Bank
  2. Cashback Provider
  3. Financial Institution

About Lloyds Commercial Cards

Written by the company

About Lloyds Bank

Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.

Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >

All lending is subject to a satisfactory credit assessment.

Contact info

Business Credit Cards

Choose the best Business Card for your needs

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Asks customers to review

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4.7

All reviews

(202)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Was easy to do on banking app

January 5, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your positive feedback! We’re delighted to hear that your experience opening your Business Card Account has been so positive.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

I have been banking with LLoyds banking…

I have been banking with LLoyds banking for a few years now with business and personal banking and I cannot fault them one little bit.

Always very helpful when and if I need to call them.

February 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Your feedback means a lot to us, thank you! We’re glad to know your experience was exactly what you expected.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional

March 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us positive feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Excellent communication and clear easy…

Excellent communication and clear easy to use online service providing all the information that I needed

March 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly. We're always here should you need any assistance.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Great from the start

Great from the start. Communication has been clear for all parties to understand. Been a smooth process.

March 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your kind words. It’s great to know that we were able to deliver the experience you were hoping for.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Fast and efficient application process

Simple application that was processed very quickly

March 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your positive experience. We’re delighted everything went smoothly. Your satisfaction is important to us.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Perfect service

Perfect service, great customer support.

March 19, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thank you for your fantastic review! We're delighted to hear that our service lived up to your expectations.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 4 out of 5 stars

Very easy to go through the process

Very easy to go through the process

March 5, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks so much for sharing your experience. We're always here should you need any assistance.

Best regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Credit card feed request

I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was also very quick and professional. The whole thing was set up in a couple of days and was very straightforward. Thanks to both of them for making things so easy and being so responsive.

March 17, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your fantastic review! We're thrilled to hear that your experience has been excellent. Your satisfaction is important to us.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Very good telephone customer services support

They have an easy telephony customer support team always available and went through the whole application on the phone. It saved me a lot of time, and i didn't have to deal with an automated service.

February 16, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Been with Lloyd's for many years

Been with Lloyd's for many years, never had any issues.
It's great to have the satisfaction of knowing I have a trusted brand at my back.

March 14, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

1st Class Service

I was guided through the process by the extremely helpful and friendly Uzma Ali
Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could benefit our business
She explained the limits available and how they could be shared across multiple card users if required.
Following our Teams meeting Uzma maintained contact through out the registration and approval process.
To sum up i would say Uzma delivered 1st Class Service

February 26, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your amazing feedback! We’re delighted that your experience has been so positive. We're here to help with anything you need.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Great experience

February 23, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for the review and giving us positive feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Thank you to Uzma Ali

I wanted to take a moment to sincerely thank Uzma for the exceptional support with our matter.

Her ability to identify such an innovative and practical solution made a real difference. What had unfortunately remained unresolved for several months was moved forward and resolved remarkably quickly thanks to her clear guidance, decisive approach, and attention to detail.

I especially appreciated how clearly she explained each step and provided precise instructions throughout the process. This gave us real confidence that the matter was being handled properly and efficiently.

Her professionalism, initiative, and problem-solving approach have been genuinely impressive, and I wanted to make sure this is recognised. She has been extremely helpful, and her support has been greatly appreciated.

March 3, 2026
Unprompted review
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

A very easy,straightforward and…

A very easy,straightforward and efficient application process online when applying for my business credit card.

January 28, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your glowing review! It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 4 out of 5 stars

none

Easy to do the review.

February 25, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for leaving a review and for giving us feedback.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Easy, straightforward application

I found opening a new Business credit card account, straightforward and easy to do. The information was easy to read for me to choose what card would suit my business needs and allowed me to set a limit. The response time was really quick and within a week, I had my card and pin.

February 2, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your feedback. We’re delighted that your experience of opening your Business Card Account has been so positive.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Complete full 100% happy with all the…

Complete full 100% happy with all the services, Lloyds bank have helped me with.

February 24, 2025
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

We really appreciate your review. It's wonderful to know that our services met your expectations.

Regards,

Lloyds Bank Business Charge & Credit Cards

Rated 5 out of 5 stars

Very easy to apply n Easy process…

Very easy to apply n Easy process overall

January 1, 2026
Lloyds Commercial Cards logo

Reply from Lloyds Commercial Cards

Thanks for your positive review! We're thrilled to hear that your experience of the Business Card Account opening has been excellent. Your satisfaction is important to us.

Regards,

Lloyds Bank Business Charge & Credit Cards

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