The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a loyal banking customer I was over joyed when I found an amazing car insurance policy with you on a comparison site! The link to Lloyds was straightforward and there were no silly extra questions... See more
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Had already gauged the price range from comparison sites, then looked at Lloyds having had a leaflet about the insurance in the post a few months ago. Was pleasantly surprised at how competitive it wa... See more
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I have taken out two home insurance policies. The first was for my son, as a first time buyer. His property was underpinned 10 years ago and so I wanted to discuss insurance implications with a Lloyds... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I am very satisfied with your…
I am very satisfied with your insurance. and the respect for your customers I am very happy to be traveling with you.
July 7, 2026
Reply from Lloyds Bank Insurance
Hi Lyuben,
We're so pleased to hear you're satisfied with your insurance and our customer service. We appreciate you choosing to travel with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy to use website
Easy to use website, when I had a question I called and was helped by a very helpful Customer Support person.
June 6, 2026
Reply from Lloyds Bank Insurance
Hi Worrybeads,
We're delighted to hear that you found our website easy to use and that our customer support team was helpful when you called. We appreciate you sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
It was so easy to complete the forms…
It was so easy to complete the forms and to get the right cover I needed
June 28, 2026
Reply from Lloyds Bank Insurance
Hi Wayne,
We're so pleased to hear that you found the process straightforward and were able to secure the appropriate coverage you needed. Thank you for sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
This is a simple site to use
July 7, 2026
Reply from Lloyds Bank Insurance
Hi Pamela,
Thank you for your kind words! We are so glad to hear that you found our site easy to use. We strive to make the experience as simple as possible for everyone.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Sideosea,
We're so pleased to hear that everything went well for you. Thank you for sharing your positive feedback with us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
It was incredibly easy and…
It was incredibly easy and straightforward to set up the home insurance for my new home, totally hassle free.
June 25, 2026
Reply from Lloyds Bank Insurance
Hi Bridget,
Thank you for sharing your positive experience! We are delighted to hear that setting up your home insurance was incredibly easy and straightforward for your new home.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Jon,
Thank you for your wonderful feedback! We are so pleased to hear that you found the setup process easy.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi John,
We're so pleased to hear that our agent was polite and helpful. Thank you for sharing your positive feedback with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Fire & smoke damage claim
We had a small electrical fire in our single storey home last November which resulted in a lot of smoke damage & necessitated the disposal of everything in the living room. The smoke infiltrated every room so the whole place needed redecorating. In addition we couldn't stay in the house because of the terrible smell and toxicity of the environment. Lloyds bank insurance were top rate - one of their fields consultants quickly came out to assess the damage. As a result we were housed in rented accommodation for 6 months while the house was being thoroughly cleaned and redecorated. Some of our other furniture, our hundreds of books, decorative items, paintings were all taken away, cleaned and stored until we were able to return home. We also had a mechanical heat recovery system which needed to be replaced since its operation had been affected by the smoke damage. The process for claiming replacement items for those that were damaged was straightforward.
Our claim was handled by the same efficient, professional and caring consultant throughout. She was in regular contact to update us and check that we were ok; emails and queries were always responded to promptly. She made what was a difficult time as painless as possible for us.
November 12, 2025
Unprompted review
Reply from Lloyds Bank Insurance
Hi Maria,
We are truly grateful for your incredibly kind words and for sharing your experience with us. We understand that dealing with a home emergency like a fire can be an incredibly stressful and challenging time, and we are so relieved to hear that our team was able to provide the support and assistance you needed. We are particularly pleased that our consultant's dedication and efficiency made a difficult situation as manageable as possible for you. Knowing that we could help you navigate the process of cleaning, redecorating, and replacing items, including your books and paintings, and ensuring your comfort in temporary accommodation, means a great deal to us. We always strive to offer professional and caring service, and your feedback confirms we are meeting that goal. Thank you for recognizing our efforts.
I have requested further information from you so that I can pass on your feedback. Please note that the email will be from Trustpilot and not Lloyds.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Great service and policy
July 7, 2026
Reply from Lloyds Bank Insurance
Hi Glyn,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you had a great experience with our service and policy. We truly appreciate your kind words.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
LLoyds car insurance delivered exactly…
LLoyds car insurance delivered exactly what I needed: a competitive price and a smooth online experience. Quick and straightforward, which gave me the confidence in choosing Lloyds for my cover.
June 23, 2026
Reply from Lloyds Bank Insurance
Hello
It's wonderful to hear that you found our car insurance offered a competitive price and that your online experience was smooth and straightforward.
Take care.
Richard.
Details was clearly explained
All the information explained well and it was easy for me to make the decision.
June 24, 2026
Reply from Lloyds Bank Insurance
Hi Assumpta,
We're so pleased to hear that the information provided was clear and helped you confidently make your decision. Your positive feedback is greatly appreciated.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello
Thanks for taking the time to leave us a review. We're really glad you found the process easy and that you're happy with the price.
Take care.
Richard.
Reply from Lloyds Bank Insurance
Hello
Thank you for your positive feedback! We're delighted to hear that you found the process easy and the quote quick, offering great value for money.
Take care.
Richard.
Reply from Lloyds Bank Insurance
Hi Susan,
We are so happy to hear that our service and quote met your expectations. Thank you for your wonderful feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
The ease and simplicity of tendering…
The ease and simplicity of tendering the required information in the application.
Straightforward easy to understand pricing options
I was impressed that Lloyds Bank underwrite their home insurance policies.
June 16, 2026
Reply from Lloyds Bank Insurance
Hi Michael,
It's wonderful to hear that you found the application process easy and the pricing options straightforward. We're also glad that our underwriting of home insurance policies impressed you.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Ease of application
Ease of application, great price ( for this year at least ) far cheaper than renewal quote from previous insurer.
June 26, 2026
Reply from Lloyds Bank Insurance
Hello
We're delighted to hear that you found the application process easy and that our pricing was competitive compared to your previous insurer's renewal quote.
Take care.
Richard.
Very easy to navigate the website.
Very easy to navigate the website.
Straight forward transaction.
July 1, 2026
Reply from Lloyds Bank Insurance
Hello
We are so pleased to hear that you found our website easy to navigate and your transaction straightforward. Thank you for your positive feedback!
Take care.
Richard.
Easy to deal with happy with out come
June 26, 2026
Reply from Lloyds Bank Insurance
Hello
It's wonderful to hear that you found the process straightforward and that you're pleased with the result. We truly appreciate your positive feedback!
Take care.
Richard.
Reply from Lloyds Bank Insurance
Hi Patrica,
We're so pleased to hear you're happy with our service and find us reliable and efficient. Thank you for sharing your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
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