LMB Residential Surveying Ltd Reviews 

267
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly reported having a truly great overall experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, friendly, and exceptionally efficient throughout the entire property survey process. Many people note that property inspections are carried out very quickly, and highly comprehensive reports are delivered in a remarkably short timeframe. Reviewers consistently highlight that the final documents provided are thorough, well-structured, and very easy to understand, which assists first-time home buyers significantly. Consumers deeply appreciate the consistent clear communication and professional guidance offered, making this firm a dependable choice for all future property purchases.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing experiences as outstanding and professional from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

User experience

People report positive experiences with user_experience, highlighting that surveys are thorough, detailed,... See more

Response time

Clients share positive opinions on response_time, highlighting quick turnarounds and efficient communication.... See more

Customer service

Reviewers express great satisfaction with customer service, praising the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience was great as a very comprehensive overview of key areas was provided to myself and my partner. Areas we asked to be of focus were also fully inspected and we felt confident in the... See more

Rated 5 out of 5 stars

Highly recommend LMB surveys. Very efficient with timings and detailed survey. We were kept informed throughout the whole process, as first time buyers we couldn’t be happier with this service! Massiv... See more

Rated 5 out of 5 stars

Really thorough and detailed report. More than happy to answer any further questions you may have, even offered to schedule a call in with the surveyor once the survey was complete, which I thought wa... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start to Finish I couldn’t recommend Lewis enough. From the very first enquiry he was professional, approachable, and clear in his communication. The survey w... See more


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Specialising in RICS Home Survey Reports Level 2, Level 3 and Valuations across the North East of England and London. We are an independent family run RICS registered surveying firm, focused on delivering first class service with a personal touch. Our admin team can support you from start to finish with advice and guidance on your survey choice, any additional services available to add to your survey you may benefit from (and advising against unnecessary add-ons), and continued aftercare support, should it be needed. Our surveyors are RICS accredited and our company is RICS Regulated, so you can be assured you and your new home are in safe hands. Following your survey, your surveyor will be on hand, alongside our admin team, to answer any questions you may have, offering unbiased straightforward advice. Whether you are buying your first home, upsizing or downsizing, we look forward to helping you on the way to your new home. Or, if you need a Valuation (Help To Buy, Market Value etc.) again, we are here to help you, with Valuations carried out by our RICS Registered Valuer. Contact us for a free quote and advice: 0191 816 1616 or 0203 576 5656 enquiries@lmbresidential.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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4.9

All reviews

(267)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service start to finish

Excellent service from the first contact onwards. The initial communications were clearly laid out, both in terms of the process as well as the quote and what this entailed, and how to move forward with the booking. The survey date was prompt and the survey report came back quickly. The report was thorough and easy to follow. Would recommend LMB Residential Surveying to friends any day!

March 20, 2025
Rated 5 out of 5 stars

Absolutely cannot fault, highly recommend… 5 star service!

This is the second time we have used LMB residential, following on from a recommendation.
The customer service from Lyndis has been exceptional, very professional and responsive.
The survey was carried out in good time and report received back super quick by Lewis.
Absolutely cannot fault, highly recommend… 5 star service!

April 5, 2025
Rated 5 out of 5 stars

Quick and effiecent Survey. Lovely staff.

Really easy to organise through email, quick quote and detailed on what to expect in survey. We are first time buyers so have never had one done before.
Communication was great through and dealt quickly with any queries. Spoke to a lady on the phone due to a payment issue (my fault) and the lady was lovely and friendly.

Got report back in less than 7 days very detailed and covered everything and more we expected.

Thank you very much LMB will recommend you to anyone buying a house in the future!

March 26, 2025
Rated 5 out of 5 stars

Couldn’t recommend enough

I was extremely impressed with the service provided by LMB residential surveying Ltd. The survey was carried out quickly with a report sent 8 days later. The report was clear and provided a high level of detail, with any follow up questions quickly being answered.

March 18, 2025
Rated 5 out of 5 stars

Very efficient and detailed report

Very detailed report with advise on what to do with some of the faults. was delivered quicker than they specified. Photos of not only things that needed rectifying but evidence that things were good too. Easy to understand and broken down. Advise on where to get help for certain things that might need checking as well. Actually this is the second time of using them,

March 6, 2025
Rated 5 out of 5 stars

Quality service

Very quick response time, very helpful and knowledgable. Would highly recommend LMB to any family or friends. Service was fantastic

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

As first time buyers

As first time buyers, LMB has made this experience feel so at ease. Lewis carried out our checks at the purchased property and got back to us as soon as possible. The report was well written and structured, nothing is a bother. We highly recommend LMB and we will definitely use again if we ever need to in the future.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with. Highly recommended.

Andy carried out a Level 3 Building Survey for us on a detached property built c. 1930. We received a comprehensive report (c. 48 pages) only four days later (on a Saturday!), which highlighted a number of issues that we were previously unaware of. The report was concise and to the point, but provided all of the detail necessary to research the cost of the necessary works, whilst avoiding the boilerplate text that many surveyors seem to pad their reports out with. Plenty of colour photos were included to add context to the narrative. Subsequent to the survey we found both Andy and Lewis very knowledgeable and quick to respond to our additional queries. Lyndis was also lovely to deal with. All in all, a great local company that we would have no hesitation in using again.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service I…

I was very pleased with the service I received from lmb. They got me booked in right away the surveyor called me the same day as the survey to run through what he had found at the property he was very helpful. Overall my experiance with lmb was excellent.
I would definitely recommend.

January 14, 2025
Rated 5 out of 5 stars

Fantastic Service

Lewis was very knowledgeable and professional and did an outstanding job and I would very highly recommend. Expert advise given to me from him.

February 6, 2025
Unprompted review

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