LMB Residential Surveying Ltd Reviews 

267
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly reported having a truly great overall experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, friendly, and exceptionally efficient throughout the entire property survey process. Many people note that property inspections are carried out very quickly, and highly comprehensive reports are delivered in a remarkably short timeframe. Reviewers consistently highlight that the final documents provided are thorough, well-structured, and very easy to understand, which assists first-time home buyers significantly. Consumers deeply appreciate the consistent clear communication and professional guidance offered, making this firm a dependable choice for all future property purchases.

What people talk about most

Service

Reviewers highlight positive aspects of service, describing experiences as outstanding and professional from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, professional, and... See more

User experience

People report positive experiences with user_experience, highlighting that surveys are thorough, detailed,... See more

Response time

Clients share positive opinions on response_time, highlighting quick turnarounds and efficient communication.... See more

Customer service

Reviewers express great satisfaction with customer service, praising the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience was great as a very comprehensive overview of key areas was provided to myself and my partner. Areas we asked to be of focus were also fully inspected and we felt confident in the... See more

Rated 5 out of 5 stars

Highly recommend LMB surveys. Very efficient with timings and detailed survey. We were kept informed throughout the whole process, as first time buyers we couldn’t be happier with this service! Massiv... See more

Rated 5 out of 5 stars

Really thorough and detailed report. More than happy to answer any further questions you may have, even offered to schedule a call in with the surveyor once the survey was complete, which I thought wa... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Start to Finish I couldn’t recommend Lewis enough. From the very first enquiry he was professional, approachable, and clear in his communication. The survey w... See more


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Specialising in RICS Home Survey Reports Level 2, Level 3 and Valuations across the North East of England and London. We are an independent family run RICS registered surveying firm, focused on delivering first class service with a personal touch. Our admin team can support you from start to finish with advice and guidance on your survey choice, any additional services available to add to your survey you may benefit from (and advising against unnecessary add-ons), and continued aftercare support, should it be needed. Our surveyors are RICS accredited and our company is RICS Regulated, so you can be assured you and your new home are in safe hands. Following your survey, your surveyor will be on hand, alongside our admin team, to answer any questions you may have, offering unbiased straightforward advice. Whether you are buying your first home, upsizing or downsizing, we look forward to helping you on the way to your new home. Or, if you need a Valuation (Help To Buy, Market Value etc.) again, we are here to help you, with Valuations carried out by our RICS Registered Valuer. Contact us for a free quote and advice: 0191 816 1616 or 0203 576 5656 enquiries@lmbresidential.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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4.9

All reviews

(267)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent survey

Excellent survey. Happy Customer. Company communicated open and honestly. Easy to speak to and very responsive. Cost of the survey is very competitive. Good value for money.

January 22, 2025
Rated 5 out of 5 stars

Great experience

All aspects of dealing with LMB were top notch. When I had to call them they were helpful and solved a booking issue immediately. The survey report itself (Level 3) was very informative and useful as a document going forward to use as a guide for things to look out for as regards the property. Very pleased that I used LMB.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from LMB

Excellent service from LMB. Made the process of booking right through to the survey easy and stress free. They were happy to answer any questions and concerns, putting our minds at rest. Would definitely recommend.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing servise

I would recommend to avoid this company as working unprofessionally.

January 20, 2025
Unprompted review
LMB Residential Surveying Ltd logo

Reply from LMB Residential Surveying Ltd

Hello Elvira, as discussed on the phone today, we have not had any written correspondence with you. We did not send you a written quote. We did not send you our contractual Terms of Engagement for you to agree to. We did not confirm any booking. We did not contact the agent or vendor to organise access. You have not been a client of ours. Please rethink this review as it is unfair.
Edit: Upon reviewing your other evaluations on Trustpilot, it appears that you hold a similar perspective regarding the numerous companies with which you engage. It is very disappointing, frustrating and potentially harmful, especially for small businesses such as ours, that you feel it is acceptable to publicly misrepresent a business in this manner. Consequently, I have escalated your review to Trustpilot and flagged it as inaccurate, as it does not accurately reflect a genuine experience.

Rated 5 out of 5 stars

The whole experience was easy from…

The whole experience was easy from start to finish. I was given a quote immediately which did not have any hidden costs associated. They loaded with the estate agent and quickly carried out my level 3 survey. We received the report back in less than a week. Very impressed! Thank you

January 13, 2025
Rated 5 out of 5 stars

Genuinely Great

Once any payment issue was sorted out, they were quick and were extremely friendly/helpful through calls.

The survey is detailed and contains a good array of information to help you decide if something is of concern or not.

December 18, 2024
Rated 5 out of 5 stars

LMB survey

LMB was recommended to us through our mortgage broker when purchasing our first property. They have been extremely efficient and helpful during this part of the buying process. Very quick responses to emails and sorting out a survey for our property.
Lewis provided us with a detailed level 3 home survey report, and has been extremely helpful with our queries and concerns again getting back to us within a day when we requested some further information about the report findings. High quality service throughout and nothing too much trouble.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star

Booked in quickly, arrived on time and got everything done fast. All paperwork turned around quickly too, highly recommend!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful Survey

Comprehensive building survey at a very competitive price which allowed me to make an informed decision about a property purchase.

November 21, 2024
Rated 5 out of 5 stars

Excellent service

Quick and efficient, very detailed report back in less than a week. I would recommend to anyone.Thank you for your service Andrew.

November 20, 2024
Rated 5 out of 5 stars

The company provides an excellent…

The company provides an excellent service and update the customers.
I received the report within a day or two after the survey and it was a very detailed report.

I can recommend the company to my family and friends.

November 14, 2024
Rated 5 out of 5 stars

Efficent and professional service

Lewis was friendly, efficient and professional. He wore shoe covers to protect the floors which was appreciated, and conducted the survey with care. He also carried out the survey on my purchase, producing a thorough, timely and well illustrated report. Thankyou!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Whole process was incredibly easy, from initial call to discuss requirements and options, to confirming, booking and making payment. Report was received significantly earlier than expected also which was a massive bonus.

November 14, 2024
Rated 5 out of 5 stars

Rics survey

Lyndis and LMB in general have been a great company to deal with.
they acted fast, efficiently and give a fair valuation of the property.
I would definitely use these again and cannot recommend them enough.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Huge thank you to Lewis and the team…

Huge thank you to Lewis and the team for helping us through a very stressful situation with our house move. We have had two valuations and two extensions now from Lewis due to our house move taking so long. Lewis really went above and beyond to ensure we had our valuation done in time, would highly recommend.

November 8, 2024
Unprompted review

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