Although I haven’t received my set yet, I was able to check the order and make sure that the stain resistant gunk was going to be added and I got to speak to a real person on a Sunday which is always... See more
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Location
Switch locationUnit 1D Centaurus Road, Cribbs Causeway, BS34 5TS Bristol, England, GB
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See what reviewers are saying
We always found all members of staff warm and Welcoming and had a calm relaxed approach .striking a balance between being knowledgeable and helpful but giving you space to wander around the store vie... See more
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Nicole in the Bristol shack was so welcoming, kind and helpful. No pressure to place an order but spent time with me in trying to find the perfect fabric for my new sofa. Highly recommend! 😊
Company replied
We were so excited to visit Bristol Loaf, it definitely didn’t disappoint. Great environment, no pushy salespeople, helpful staff and a comfortable space to consider which amazing Loaf sofa to buy... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Bristol
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, United Kingdom
- 02031418300
4.7
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Good furniture shopping experience
Lovely young lady called Tegan at the Cribbs Causeway shack. She was very helpful and attentive but not pushy in any way. Her information about various chairs enabled us to make an informed choice when we returned home.
September 25, 2025
Reply from Loaf - Bristol
Hi Happy,
Thank you so much for taking the time to share your experience with us. I’m delighted to hear that Tegan at our Cribbs Causeway shack made such a positive impression during your visit.
It's wonderful to know that her approach struck the perfect balance of friendly, knowledgeable, and attentive, without ever making you feel pressured. We place great importance on creating a relaxed and supportive environment for our customers and it sounds like Tegan delivered exactly that. Her ability to clearly explain the differences between our chairs and guide you through the options sounds like it made a real difference in helping you make an informed choice once you were back home.
I’ll be sure to pass your lovely comments on to Tegan and the team. Recognition like this means the world to them. I hope your new chair brings you comfort and joy for years to come and I’d be thrilled to welcome you back to the Shack anytime.
Kind regards,
Manny.
Great quality products made in the UK
Great quality products made in the UK. Fab shopping experience in store.
October 11, 2025
Reply from Loaf - Bristol
Hi Mel,
Thank you for shopping with Loaf!
Wonderful to hear that you had such a positive shopping experience in our Shack and that you appreciate the quality of our UK made products. Supporting local craftsmanship and delivering exceptional service are both really important to us. We look forward to welcoming you back again soon,whether it's for a browse, a chat, or to discover something new!
Warm regards,
Manny.
Reply from Loaf - Bristol
Hi Ms Allen,
Thank you for shopping with Loaf!
I’m so happy to hear that you found the interaction helpful and the advice useful. We take great pride in delivering a premium service and truly appreciate your feedback.
If you have any more questions or need further assistance, we're always here to help!
Hope to hear from you soon!
Kind regards,
Manny.
Great feeling in store and branding
Great feeling in store and branding. Easy to try out and look at options and make a choice. Games for kids to play and free teacakes. Friendly staff. Bag of goodies with purchase.
October 5, 2025
Reply from Loaf - Bristol
Hi Kate,
Thank you so much for your lovely review
We’re so happy to hear you enjoyed the relaxed atmosphere our store, we love to ensure that our atmosphere are always welcoming to our customer and you feel right at home with us
It’s great to know our team helped make it easy and enjoyable for you to explore your options to find the perfect piece for your home
Warm regards,
Cynthia
Beautiful quilts for autumn layering
I visited the Bristol store last month to buy a quilt. The staff were extremely helpful and very patient in showing me the range of colours and textures. They took the time to check the stock room as the sage colour wasn't on the shelf and they offered to post it to me once it was available. I'm delighted by my Loaf purchases. Just able to visit the shop and having the time to browse rather than just looking online was a lovely, relaxing experience. Thank you!
September 19, 2025
Unprompted review
Reply from Loaf - Bristol
Hi M Morgan,
Thank you so much for your kind words!
I’m so happy to hear that you enjoyed your visit to our Bristol Shack and that our team was able to help you find the perfect quilt. It's lovely to know the Shack experience gives you the time and space to browse at your leisure, that's exactly what we hope for. I’m delighted you're happy with your Loaf purchase and hope it brings some cosy comfort this autumn.
Hope to see you again soon!
Kind regards,
Manny.
We had previously purchased in store…
We had previously purchased in store and the staff were amazing and knowledgeable but there was one sofa we couldn’t make our mind u on colour. We were given all the swatches we needed to make that final decision.
September 25, 2025
Reply from Loaf - Bristol
Hi Sharon,
Thank you for taking the time to share your experience!
We’re so pleased to hear our team could provide the support and swatches you needed to make the final decision. It’s wonderful to know you found the staff both amazing and knowledgeable, we’ll be sure to pass on your kind words.
We look forward to hearing from you soon and please let us know if you need any assistance with choosing your fabric.
Warmest Regards,
Paris
Reply from Loaf - Bristol
Hi Ian and Bridget,
Thank you for your feedback.
We’re so pleased you enjoyed your visit to our Bristol store and found the team helpful.
We can't wait to welcome you back soon to our Shacks.
Warmest Regards,
Paris
Reply from Loaf - Bristol
Hi There,
Thank you for your kind feedback!
We’re so pleased to hear you found our service helpful and efficient, we’ll be sure to share your comments with the team.
Warmest Regards,
Paris
Going into Loaf in Bristol is such a…
Going into Loaf in Bristol is such a joy , staff are lovely and very helpful .
Love love love everything!!
September 22, 2025
Reply from Loaf - Bristol
Hi Joanna,
Thank you so much for your kind words! We’re delighted to hear you had such a joyful experience in our Bristol store. The team will be so pleased to know their helpfulness made such a difference and it’s wonderful to hear how much you love everything.
We can’t wait to welcome you back again soon!
Warmest regards,
Paris
Buying our first new sofa
Greeted warmly by Istahill, we were asked what we were looking for and time and care was taken showing and explains the fabrics to us that would fit our needs. We were then given the time we needed with bottle of complimentary water to try out and discuss the different styles. A wonderful experience of buying our first sofa . Thank you so much .
September 20, 2025
Reply from Loaf - Bristol
Hi Katherine,
Thank you so much for your wonderful review!
We’re delighted to hear that the Shack was able to make your first sofa-buying experience such a positive one, taking the time to guide you through fabrics and styles while giving you the space to decide at your own pace. We hope you absolutely love your new sofa and look forward to welcoming you back in the future.
Warmest Regards,
Paris
Very helpful staff in store.
The person serving us in your Bristol store was excellent. Helpful, friendly and informative.
September 16, 2025
Reply from Loaf - Bristol
Hi Robert,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience in our Bristol store. It’s great to know our Shack Assistants were helpful, friendly and informative, which is exactly what we aim for.
We’ll be sure to pass on your feedback to the Bristol team, who will be chuffed to hear it.
Best wishes,
Paris
Great customer service
We were met by incredibly amiable and helpful assistants. We knew what we wanted so the transaction was swift and professional. We were even offered tea cakes!
We went to the Bristol branch which had a comprehensive stock of Loaf’s offerings.
We are very much looking forward to our Delivery of the Dunkin seat in a few weeks time.
September 13, 2025
Reply from Loaf - Bristol
Hi Sam,
Thank you so much for your kind words! We’re thrilled to hear the team at our Bristol Shack made your visit such a positive one (and that you enjoyed the tea cakes!).
We’re delighted you found just what you were looking for and hope you’ll love your new Dunkin seat when it arrives.
Warmest regards,
Paris
Reply from Loaf - Bristol
Hi Steve,
Thank you so much for your kind words!
We’re delighted to hear that you found our service to be friendly, personable and helpful. Providing a positive experience for our customers is always our top priority and it’s wonderful to know that this came across during your time with us.
We’ll be sure to share your feedback with the team, it will mean a lot to them.
Warmest Regards,
Paris
Friendly and helpful staff
September 15, 2025
Reply from Loaf - Bristol
Hi Sandra,
Thank you so much for your kind words!
We’re delighted to hear that our staff were able to assist you in a friendly and helpful way. We’ll be sure to share your feedback with the team, it will mean a lot to them. We look forward to welcoming you again soon!
Kind Regards,
Paris
Sofa purchase - Bristol
Went to the Bristol store to try out sofas and look at fabrics and colours. Staff were really helpful. Great balance between being informative and letting us have time to look around. Not at all pushy and gave advice based on our circumstances not just the most expensive option!
We took swatches home, and after making a final decision on colour ordered on website which was really straight forward
September 14, 2025
Reply from Loaf - Bristol
Hi Amanda,
Thank you for sharing your experience!
We’re so glad to hear the Bristol team struck the right balance of being helpful without being pushy and that you found the advice genuinely useful. It’s great to know the swatches and website made the process easy too.
We hope you’ll love your new sofa and look forward to welcoming you back again soon.
Warmest Regards,
Paris
Just the coolest shop
Just the coolest shop, from walking in to leaving .. the staff were fantastic.
Offered water & snacks from the start and after we ordered our beautiful new sofa we left with some extra treats too!
I’d happily spend a few hours there sitting in there very comfortable sofas and chairs!!
September 13, 2025
Reply from Loaf - Bristol
Hello!
We truly appreciate your fantastic review!
So happy to hear you're happy with your purchase.
Feel free to come by anytime; you're always welcome to hang out and enjoy our cosy sofas for as long as you like!
Kind Regards
Jasmin
Fabulous service
September 12, 2025
Reply from Loaf - Bristol
Hello!
We truly appreciate your wonderful 5-star review!
It's fantastic to know that you're thrilled with our service!
Best Wishes
Jasmin
We were welcomed and asked if we needed…
We were welcomed and asked if we needed help. Staff not too pushy.
September 3, 2025
Reply from Loaf - Bristol
Hi Sandra,
Thank you for your lovely feedback! We’re so pleased to hear you felt welcomed in store and supported without any pressure. That’s exactly the kind of experience we want our customers to have.
We hope to see you again soon!
Best regards,
Paris
So many feathers!
We purchased a bear hug sofa, which was a significant purchase.
We explained that we were wary of feather filled sofas because of a past experience, and were told that the sofa cushions would be ok. Total rubbish!
Every day we have to do a clean sweep of our lounge, removing probably 20-30 feathers a day to leave a clean lounge and sofa.
When we getup we have to check each other to make sure that no feathers have found their way from the sofa to our clothes.
I would not buy this again!
July 3, 2025
Unprompted review
Reply from Loaf - Bristol
Hi Neil,
Thank you for taking the time to share your feedback with us.
I’m truly sorry to hear that your Bear Hug Sofa hasn’t lived up to your expectations.
To explain a little further: the cushions are carefully designed using a blend of responsibly sourced duck feathers, supportive foam and soft fibre made from recycled sources. This combination is intended to provide the right balance of comfort, durability and sustainability, with the feathers giving a relaxed, sink-in feel, the foam core offering structure and support and the recycled fibre adding extra softness while reducing environmental impact.
That said, the degree of shedding can sometimes feel more noticeable depending on the fabric you selected for your sofa. Fabrics with a looser or thinner weave can occasionally allow feathers to protrude more visibly, whereas tighter weaves may mask this to a greater extent.
I really appreciate you highlighting your experience, as it helps us better understand where we can improve both in terms of our product design and how we set expectations with our customers.
If the shedding continues to feel excessive, please don’t hesitate to let us know and we will be in touch.
Warm regards,
Paris
Lovely Modern Furniture Store
Visited the store today with the intention of purchasing a sofa that sadly wasn't on display. However, I've managed to choose another that will perfectly fit my space. Heidi was extremely polite and helpful and made the purchase very easy. Will be back once sofa arrives for scatter cushions
September 6, 2025
Unprompted review
Reply from Loaf - Bristol
Hi There,
Thank you for sharing your experience!
We’re so glad you found the perfect sofa for your space, even if your first choice wasn’t on display. We’ll be sure to pass along your kind words to Heidi, she’ll be delighted to know she made your visit such a positive one.
We look forward to welcoming you back once your sofa arrives (and helping you pick out those scatter cushions!).
Warmest Regards,
Paris
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