I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping... See more
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We are from New England, and were visiting my folks in Florida for the Holiday weekend. They haven’t had lobster since they moved five years ago. Our order arrived as schedule, all of our lobsters wer... See more
As a former New Englander, it is usually easy for me to tell if lobster meat has been frozen or not. The 2-lb packs of cooked meat from Lobsters Online tasted very fresh, with that slightly salty-ocea... See more
The lobsters came as promised. It was easy to order. And when one of them didn't seem to last the 24 hours in the fridge before we dined, I was sent out another one promptly. I'm impressed with the... See more
Company details
Written by the company
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contact info
290 Shore Rd, 02532, Bourne, United States
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
4.5
Excellent
751 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
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We have ordered from this company for…
We have ordered from this company for many years and usually everything is first rate. We recently ordered 2 3 pound lobsters and 2 12ounce tails. When they arrived they looked small. I got a good scale out and one lobster weighed 2.5 pounds and the other 3.1. the tails weighed in at 10 ounces. At these prices if you say 3pound ( and you have a price for 2.5 pound) they should be 3.0 pounds. We are rethinking if we want to do this again
June 21, 2024
Unprompted review
A very good deal for quality seafood
The package arrived on time and the food was fresh, oysters and lobsters lively. Each item was delicious and exactly as described online. This is a really good deal!
June 7, 2024
Package arrived mid-afternoon rather…
Package arrived mid-afternoon rather than AM, but lobster was still chilled and fresh. Delicious.
June 4, 2024
Good prices
Good prices. And delivery was very prompt. My mother said the lobster was delicious and also the chowder and stuffies.
June 9, 2024
THE WORST EXPERIENCE!!!
Bought Lobsters for my mom for her birthday, and they showed up DEAD!! Unacceptable!! The money customers spend to have this " Lobster" experience for gifts. Should be 100% LIVE. I worked in a Lobstwr Hub and this tells me they were almost dead before ship out. I have sent her many shipments, from other companies and have had great service. Yours was TERRIBLE!! I hope you actually look at this and address situations like this accordingly. If this isn't handled through your service department, my assumption would be accurate and know this is a every day experience dealing with your company.
June 3, 2024
Was awesome right on time as said
June 14, 2024
Not too bad
Quick ship as promised. Fresh. Easy to buy online. 3 alive, 1 dead. All full.
Ordered 4 2-pound lobsters and only one of them was 2 lbs. The other three were slightly less even though minimum 2 lbs was guaranteed.
June 5, 2024
Great Company… people like Jennifer are…
Great Company… people like Jennifer are hard to fine… keep up the great work.
June 4, 2024
Easy!
Everything went exactly as we needed for the gift we were sending! Thank you for making it so easy!
June 3, 2024
Lobsters arrived as promised still…
Lobsters arrived as promised still alive and they were really tasty!
June 2, 2024
Perfect!
Perfect!! Ordered three 1 pound bags of fresh lobster meat, each one of them was exactly 1 pound, that’s incredible! The little neck clams were incredible and fresh! Great job as always! Until next time, let’s go Patriots, let’s go Celtics, let’s go Bruins, let’s go Red Sox!
May 27, 2024
Great price and quick shipping!…
My sister really enjoyed the lobster and clam chowder. It made her 60th birthday special! Thanks!
May 28, 2024
Fresh tasty lobsters sent on time and…
Fresh tasty lobsters sent on time and enjoyed over holiday weekend. Delicious!
May 11, 2024
Cape Cod to Texas.
Lobsters Online accomplished the impossible! Overnight delivery of live lobsters from The Cape to Baffin Bay Texas! These lobsters were still frisky when the bands were removed from the claws. Easy to navigate ordering, secure checkout, customer service standing by (not automated), tracking... I will definitely be placing another order soon!
May 8, 2024
Excellent service and product.
May 9, 2024
Besy Birthday Gift EVER
The lobsters were so well packed. They were alive and well and absolutely delicious
May 11, 2024
Great service and product!
Great service! Arrived as promised. Lobsters were delicious!
April 28, 2024
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