I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping... See more
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Review summary
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Reviews shaping this summary
We are from New England, and were visiting my folks in Florida for the Holiday weekend. They haven’t had lobster since they moved five years ago. Our order arrived as schedule, all of our lobsters wer... See more
As a former New Englander, it is usually easy for me to tell if lobster meat has been frozen or not. The 2-lb packs of cooked meat from Lobsters Online tasted very fresh, with that slightly salty-ocea... See more
The lobsters came as promised. It was easy to order. And when one of them didn't seem to last the 24 hours in the fridge before we dined, I was sent out another one promptly. I'm impressed with the... See more
Company details
Written by the company
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contact info
290 Shore Rd, 02532, Bourne, United States
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
4.5
Excellent
751 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Experience
I'd never ordered fresh food on line before. The website was very easy to use. The lobster and clams arrived when they were suppose to & were delicious. I recommend this company and will use them again.
August 27, 2024
Reply from Lobsters Online
We are so happy to hear that you had such a great experience. Your review made our day!
Great products and at a great price
August 8, 2024
Reply from Lobsters Online
Thank you for your feedback! We look forward to serving you again.
Sea Food = Awesome!
August 7, 2024
Reply from Lobsters Online
We are so happy to hear that you had such a great experience.
This was a birthday gift sent to…
This was a birthday gift sent to someone else who thoroughly enjoyed. They live in Florida and don't get lobster from New England often. They 💕 the scallops wrapped in bacon too.
August 10, 2024
Reply from Lobsters Online
Its great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off!
The Lobsters were dead
The Lobsters were dead. I had sent them as a golf event gift to DigiKey and attempting to resolve this.
Can I get a refund or can you please reship 4 more
David Seed 978-771-1966 would like to talk to someone
July 25, 2024
Reply from Lobsters Online
We are so sorry to hear about this! We value all feedback and are happy that you reached out to us so we could rectify this situation for you. We hope you will allow us to serve your seafood needs in the future.
My lobster arrived dead with a leak and…
My lobster arrived dead with a leak and melted ice!
August 1, 2024
Terrible
Terrible, ordered eight lobster and they only sent four and they told me too bad. Very unprofessional. Never will buy from this company again.
July 25, 2024
Unprompted review
Great products
Great products
Reliable, convenient service
User-friendly website
Unequaled quality
July 3, 2024
I will continue to order!…
The lobster & clams were absolutely amazing., however most of the oysters did not open when cooked.
July 1, 2024
These people are the best
These people are the best. I buy Jumbo lobsters from them quite often. Always hard shelled and full of meat. Sometimes I keep them alive for days before the steaming. I know lobsters, I use to catch them. These are the top-quality bugs.
June 7, 2024
Lobsters were great alive and kicking
Lobsters were great alive and kicking. Came exactly when they said they would ⭐️⭐️⭐️⭐️⭐️
June 28, 2024
Everything was fantastic.
June 27, 2024
These guys were great on delivery of a…
These guys were great on delivery of a 6 pounder !!! - reasonably priced and on time flawless delivery - I cannot wait to use them again!!!!
June 8, 2024
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