I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping... See more
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The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Contact info
290 Shore Rd, 02532, Bourne, United States
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
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Replied to 9% of negative reviews
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Your lobster is the best by far of any…
Your lobster is the best by far of any out there. Always a treat
Thank you
Great lobster experience
32nd anniversary
Order 4 1 1/2# lobsters for 32nd anniversary they arrived on time as usual they were so delicious it was hard to stop eating them if you want the best lobsters order from this company every time
I've been a customer for many years and…
I've been a customer for many years and every transaction has been concise, informative, pleasant, and satisfying. I'll continue doing business with Lobster Online for many more years! Thank You and Many Blessings!
Bad Lobster
We ordered the 3lb lobster dinner for 2. One of the lobsters was totally bad. After cooking, the tail and claws were totally mush. The scallops were substantially smaller than pictured. I would have given a little higher rating for the oysters and clam chowder, but I received no response from my initial complaint.
I forwarded two bags of cooked lobster…
I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping or flying due to the NorEaster we were experiencing. She called me early enough that I could contact my friend and we arranged an alternate date. My friend is overjoyed and that pleases me as well.
Lobster meat arrived as scheduled
Lobster meat arrived as scheduled. The meat was fresh and tender
The lobsters 🦞 were wonderful
The lobsters 🦞 were wonderful.
Only problem was the shipping cost.
Best place to ship from
My order was completed and delivered as promised, and my relatives enjoyed and said it was very tasty
I had ordered two 8-10 oz lobster tails…
I had ordered two 8-10 oz lobster tails and had expected them to be of equal size however one was 8 oz and the other 10 oz. Besides the cooking time being different because of the unequal sizes it was awkward deciding who should get the bigger one.
Ship to Denver Every year for 6-8 years.
As every year. Delivery was right on time. Size of lobsters was all we imagined.
Well done
Three of the five lobsters arrived in Very bad condition
Three of the five lobsters arrived in very bad condition. I called Lobsters on line to inform them of this. I was told they would come back to life in the refrigerator crisper. But, they did not. When cooked their meat was very bad quality. The two lobsters that were healthy tasted very good. Overall it was very disappointing experience.
My Dad said the lobsters were over the…
My Dad said the lobsters were over the top!
I would have given you more stars
I would have given you more stars, but I guess they were busy! You did an AMAZING job, we will be having more business in the future.
This is the 9th or 10 time I have…
This is the 9th or 10 time I have ordered from you guys. Each time has been outstanding!! Excellent packaging, lobsters are packed very well and have always arrived in good condition!! I have probably ordered 300 so far and will use you guys again soon. That’s for the great service and excellent product.
Birthday lobstersFrom the customer service to the end…
From the customer service to the end product I had an excellent experience. Ordered 5 lobsters and clam chowder— highly recommend.
Lobsters Online has the best customer…
Lobsters Online has the best customer service. They care the products they sold. After initial communication with them, issue was resolved right away! Will order again.
Had a problem with shipping
Had a problem with shipping, all on FedEx, shared it with the company via email they replaced the 20 lb boat run box free to us they even wouldn't let us pay shipping, they really stepped up, thank-you, would buy again or recommend to a friend
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