Marcus has made my experience as a first year uni student much easier than it was seeming to be. Any issue that I needed addressing Marcus is ready to chase up and solve the issue at hand on the day... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible... See more
Company replied
They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for s... See more
Ben was so kind when answering our questions and concerns. Made us feel very comfortable when looking around houses for the first time whilst allowing us to properly assess the properties. Gave his op... See more
Company replied
Company details
Written by the company
We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.
Contact info
202 Ashby Road, LE11 5AA, Loughborough, United Kingdom
- hello@loc8me.co.uk
- loc8me.co.uk
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 89% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Christian
Christian showed me the apartment. Very pleasant and friendly, made me feel very comfortable and answered all my questions. It was an amazing experience thank you!
December 13, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Gloria,
Thank you for your lovely review! We’re so pleased to hear Christian made you feel comfortable during your viewing and answered all your questions, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Great viewing experience
Had a viewing with Harry yesterday and he was great. Answered all our questions and showed us some good houses
December 12, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Izzy,
Thanks for your feedback! We’re glad to hear Harry made your viewing a great experience and helped you explore some good options.
Many thanks,
loc8me Team🍊
Halle
Halle was very helpful at showing us around the houses we wished to see. And she made sure to provide us with the correct information and answer any questions that we had about the properties
December 12, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Abigail,
Thank you for sharing your experience. It’s great to hear Halle took the time to show you around and made sure everything was clearly explained. We’ll be happy to pass your feedback on to her.
Many thanks,
loc8me Team 🍊
Halle was very nice when showing me and…
Halle was very nice when showing me and my friends round 3 different properties :)
December 12, 2025
Unprompted review
Reply from loc8me.co.uk
Hey Christina,
Thanks for your review! We’re glad to hear Halle made your viewings enjoyable and showed you a good range of properties. We’ll be sure to let her know.
Many thanks,
loc8me Team🍊
Reply from loc8me.co.uk
Hi Augustine,
Thank you for sharing your positive feedback for Halle, I will make sure this is passed on!
Many thanks,
loc8me Team 🍊
Reply from loc8me.co.uk
Hi Jamie,
Thanks for the lovely feedback! Great to hear Hallie made you feel welcome and kept everything clear and informative, we’ll pass this on to her.
Many thanks,
loc8me Team🍊
Hallie was very helpful and polite 👍🏻
December 11, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Max,
We are so glad Hallie was able to help and made the experience a positive one, we’ll be sure to let her know!
Many thanks,
loc8me Team🍊
best customer service !!
Honestly , the best customer service ever by Josh , genuinely was so helpful and amazing with finding me some properties, and made the whole experience really fun !!!
Thank you once again Josh !!!!
December 10, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Navreet,
Thank you for such kind feedback! We’re really pleased to hear Josh made the process smooth and enjoyable while helping you find the right property. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
We had Josh help us with our viewing…
We had Josh help us with our viewing and he was great with showing us all the rooms and other facilities.
December 9, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Minol,
Thank you for your feedback! We’re really pleased to hear Josh gave you a great viewing and made sure you saw everything clearly we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Made house viewing simple
We had great viewings with Josh who was so nice and social, and made things really easy for us :)
December 6, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Amyna,
Thank you for the great feedback! We’re so pleased to hear Josh made your viewings feel easy and comfortable, we’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Ben house viewings
Ben was so helpful showing me and my friends around the house.
December 2, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Shane,
Thank you for your feedback! We’re really glad to hear Ben was so helpful during your viewing and made the experience a positive one for you and your friends. We’ll be sure to share this with him.
Many thanks,
loc8me Team🍊
Ben Dadzie
Ben Dadzie gave me a great house viewing the other day m, very helpful and an all round good person I thought
December 3, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Tilly,
Thank you for sharing this! It’s great to hear Ben made your viewing such a positive experience - we’ll make sure he sees your feedback.
Many thanks,
loc8me Team🍊
Ben was great :)
Ben showed me around a couple flats, he was really helpful and friendly. He answered all my questions and was happy to give me guidance on my choices
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Emily,
Really appreciate you taking the time to leave this! Glad Ben could make your viewings feel relaxed and helpful, and that he was able to support you with your decisions along the way. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Was shown around a few houses by Ben…
Was shown around a few houses by Ben (Dadzie, I think he said?) and was really pleased with the information provided from him and the overall experience of the house viewing.
November 22, 2025
Unprompted review
Reply from loc8me.co.uk
Hi there,
Thanks for your feedback! We’re really pleased to hear you had a great experience viewing properties with Ben and that he kept everything clear and informative throughout. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Ben made the experience for me amazing
Ben made the experience for me amazing, he was friendly, informative and even funny!
November 29, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Tekken,
Thank you for such a great review! We’re really pleased to hear Ben made such a positive impression and kept the experience both informative and enjoyable, we’ll be sure to share this with him.
Many thanks,
loc8me Team🍊
Josh
we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible!! he managed to find us one less than 24h later and we ended up accepting it, Thank you Josh, you’re the best!!!
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Katie,
Thanks so much for sharing this! We’re really glad Josh was able to step in quickly and turn things around for you, finding a new place that fast makes all the difference. We’ll be sure to pass this on to him.
Many thanks,
loc8me Team🍊
Halle was very friendly and helpful!
Halle was very friendly and helpful!! we loved the property and are excited to go forward with it!
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Bellsie,
Thank you for the great feedback! We’re so glad to hear Halle made such a positive impression and helped you feel confident moving forward with the property, we’ll be sure to pass this on to her.
Many thanks,
loc8me Team🍊
Halle was super friendly and…
Halle was super friendly and informative, the viewing was smooth and happy to go ahead with property.
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi there,
Thank you for your kind feedback! We’re really pleased to hear Halle made your viewing smooth and informative, and that you felt confident moving forward, we’ll pass this on to her.
Many thanks,
loc8me Team🍊
Great house options
Great house options. Really efficient with responses and viewings. Really friendly and informative during the viewing and answered all our questions
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Jude,
We really appreciate you sharing this! Great to hear you had a positive experience with the viewings and found the process efficient and informative throughout.
Many thanks,
loc8me Team🍊
Halle Review
Halle was very informative and made us feel quite comfortable when viewing the houses. She was happy to answer any questions and made the viewing process feel a lot more accessible.
December 5, 2025
Unprompted review
Reply from loc8me.co.uk
Hi Abbi,
Thanks for the lovely review! It’s great to hear Halle helped make the viewing process feel comfortable and easy, while taking the time to answer all your questions.
Many thanks,
loc8me Team🍊
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