Local Financial Advice Reviews 

1,361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, patient, and empathetic approach, making interactions very positive. Many people highlight the efficient service and quick response times, often leading to prompt contact with suitable advisors. Reviewers found the advice useful, informative, and tailored to their individual needs, resulting in a smooth and stress-free process. However, some customers noted that the company was occasionally unable to assist with very specific or complex queries, or when profitability was not clear. A few other people also felt that initial advisor matches were sometimes weak or that early advice lacked sufficient content, requiring follow-ups to find the right expert.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the politeness, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Response time

People report positive experiences with response times, noting prompt and quick replies to inquiries.... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking for a new financial advisor. We didn’t really know where to start until we found Local Financial Advice. We were offered several options of which we researched them and picked the one... See more

Company replied

Rated 5 out of 5 stars

Dom attempted to contact me a couple of times before I was able to answer his call. It must have been towards the end of his shift, yet he didn’t appear to be in a rush. He was kind, patient, frien... See more

Company replied

Rated 5 out of 5 stars

I found this organisation from a google search and I have to admit I wasn’t really sure what to expect. They responded very quickly and put me in touch with someone (from a separate company) who was... See more

Company replied

Rated 5 out of 5 stars

Thank you for your promp response to my enquiry. This contact with you was very helpful and enable me to proceed with the next stage of my problem. An appointment with a local Finance Advisor was m... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Asset Manager Service
  3. Investment Service

About Local Financial Advice

Written by the company

When it comes to making important financial decisions, getting quality advice is crucial. At Local Financial Advice we’re dedicated to helping all of our users to gain access to professional, responsible financial advisors in their area.

Our free service is built around a series of customer promises aimed to ensure that all users get the advice they need for any financial situation.

LocalFinancialAdvice.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Why choose Local Financial Advice?

Written by the company

Rapid Response
When you submit an enquiry, we’ll match you up with a local advisor. Your advisor will respond to your enquiry either on the same or on the next business day.
Free initial consultation
Once you've been matched with an advisor, you’ll have the opportunity to book a free, no-obligation initial consultation.
Carefully selected, qualified advisors
We only work with advisors who meet our exacting standards. All advisers referred via our service are professionally accredited by the Financial Conduct Authority (FCA).
Impartial, personally tailored advice
All of the advisors we recommend are fully qualified and impartial.

Our promise

100% Satisfaction Guarantee

100% Satisfaction Guarantee
100% satisfaction guarantee – We conduct regular reviews to ensure all of our advisor partners are continuing to meet our professional standards. However, if for any reason you’re not completely satisfied with your advisor, we’ll source you a new one.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,361)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Professional advice

Professional advice, answering all my questions without hesitation. Readily explaining options and how to proceed. Also offering a scheduled follow up. So far so good!

May 5, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Liz,

We’re pleased to hear you found the service professional and that your questions were answered clearly and promptly. It’s also good to know the scheduled follow-up was helpful.

All the best,
The Local Financial Advice Team

Rated 5 out of 5 stars

Response time

May 5, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Robert,

Thank you for your feedback.

We’re pleased to hear you were happy with the response time and the overall service provided.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very friend service when booking the…

Very friend service when booking the appointment and she listened to me and understood my needs.

April 28, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Good evening,

Thank you for your review. We’re pleased to hear you found the service friendly and that you felt listened to and understood when booking your appointment.

Our role is to connect people with regulated financial advisers quickly and efficiently.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Pleasant experience.

The lady I spoke with was very professional and easy/pleasant to talk with. I felt all of my questions and concerns were addressed.

April 21, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Tony,

Thank you for your kind comments. We’re glad to hear you felt comfortable throughout and that your questions and concerns were fully addressed.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Rob was patient and informative

Rob was patient and informative. He got to the point and clearly explained the process.

April 20, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Jayne,

Thank you for your feedback. We’re pleased to hear Rob was patient, clear and informative throughout your conversation.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Arbaz was very professional and helpful…

Arbaz was very professional and helpful - Thank you

April 16, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Osman,

Thank you for your kind review. We’re glad to hear Arbaz was professional and helpful throughout your interaction.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Great nick was very helpful and polite…

Great nick was very helpful and polite to talk to pleasant experience 💯💯

April 14, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Sue,

Thank you for your lovely feedback. We’re pleased to hear Nick was helpful, polite and made the experience a positive one for you.

Many thanks,
The Local Financial Advice Team

Rated 1 out of 5 stars

Poor and unsure advice

Poor and unsure advice. and from advice to appointment was a long time

April 14, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Cliff,

Thank you for your feedback. We’re sorry to hear you weren’t fully satisfied and appreciate your comments regarding the time taken to arrange an appointment with an adviser. We are continually working to reduce the wait and make it as smooth and efficient as possible for customers.

If you would like to share anything further or if we can assist with anything else, please feel free to contact us at enquiries@localfinancialadvice.co.uk.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very good

Very good
Listened to all my concerns
A 1/4 hour well spent

April 14, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Vivien,

Thank you for your review. We’re glad to hear you felt listened to and that the time spent was worthwhile for you.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Stuart Powell was quite straightforward and honest

Stuart Powell was quite straightforward and conscious of my concerns for my younger son.

April 8, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Terry,

We’re pleased to hear your experience with Stuart Powell, the adviser we connected you with, was straightforward and that he was attentive to your concerns. It’s great to know you felt supported during the conversation.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Friendly & Efficient Advice

This company got back to me really quickly after I made an enquiry on line. Unfortunately they were not able to help me with my specific query but they were friendly, efficient and explained things in an easy to understand way.

April 7, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Rebecca,

Thank you for your review. We’re pleased to hear you received a quick response and found the team friendly and efficient, even where your enquiry required direction elsewhere.

Many thanks,
The Local Financial Advice Team

Rated 3 out of 5 stars

Too long waiting on the phone

Too long waiting on the phone
Poor line

April 7, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Julia,

Thank you for your feedback, and we’re sorry to hear about your experience with the call wait and line quality. This is not the standard we aim to provide, and we have shared your comments with the relevant team.

We are actively monitoring and working to improve both response times and call quality to help ensure a smoother experience going forward.

If you would like to share anything further or if we can assist with anything else, please feel free to contact us at enquiries@localfinancialadvice.co.uk

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very helpful quick response

Very helpful quick response

April 2, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Pauline,

Thank you for your feedback. We’re glad to hear you received a quick and helpful response.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

The person I spoke to today was so…

The person I spoke to today was so helpful in connecting me to someone with the right expertise and at a time that suits me. They were a real pleasure to deal with.

April 2, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Leah,

Thank you for your kind review. We’re delighted to hear you were connected with someone suitable and that the experience was a positive one from start to finish.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

First class assistance.

From getting in touch with Trustpilot to actually speaking to the solicitor who had been recommended was so easy and informative. Their reviews of the gentleman were spot on, whom I would certainly use in the future if required.

April 1, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Mary,

Thank you for your thoughtful comments. We’re pleased to hear the process felt easy and informative, and that you had a positive experience when speaking with the recommended specialist. We appreciate your feedback.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars
Local Financial Advice logo

Reply from Local Financial Advice

Good afternoon,

Thank you for taking the time to leave a review. We’re really pleased to hear you had a pleasant and helpful experience.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

I made an initial enquiry which was…

I made an initial enquiry which was dealt with quickly, efficiently and in a friendly way

March 30, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Good morning,

Thank you for your feedback. We’re pleased your enquiry was handled quickly and efficiently, and that you found the experience friendly throughout.

Kind regards,
The Local Financial Advice Team

Rated 4 out of 5 stars

Pleasant chap who was helping and gave…

Pleasant chap who was helping and gave good advice despite my enquiry not falling into his remit but pointed me where to go. Most appreciated.

March 30, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Andy,

Thank you for your review. We’re glad to hear you were supported in a helpful and friendly way and that you were guided in the right direction for your enquiry.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Friendly staff and very knowledgeable…

Friendly staff and very knowledgeable and helpful

March 26, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Peter,

Thank you for your kind feedback. We’re pleased to hear you found the team friendly, knowledgeable and helpful throughout your experience.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Good initial discussion.

I’ve not had my discussion as yet but I found the person that contacted me to discuss my requirements understood my needs.

March 23, 2026
Local Financial Advice logo

Reply from Local Financial Advice

Hi Gill,

Thank you for sharing your feedback. We’re pleased that the initial discussion was useful and that your needs were understood. Ensuring a smooth and supportive first call is something we always strive for, and it reflects how we aim to connect customers with the right financial specialist.

Best regards,
The Local Financial Advice Team

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