Local Financial Advice Reviews 

1,361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, patient, and empathetic approach, making interactions very positive. Many people highlight the efficient service and quick response times, often leading to prompt contact with suitable advisors. Reviewers found the advice useful, informative, and tailored to their individual needs, resulting in a smooth and stress-free process. However, some customers noted that the company was occasionally unable to assist with very specific or complex queries, or when profitability was not clear. A few other people also felt that initial advisor matches were sometimes weak or that early advice lacked sufficient content, requiring follow-ups to find the right expert.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the politeness, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Response time

People report positive experiences with response times, noting prompt and quick replies to inquiries.... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking for a new financial advisor. We didn’t really know where to start until we found Local Financial Advice. We were offered several options of which we researched them and picked the one... See more

Company replied

Rated 5 out of 5 stars

Dom attempted to contact me a couple of times before I was able to answer his call. It must have been towards the end of his shift, yet he didn’t appear to be in a rush. He was kind, patient, frien... See more

Company replied

Rated 5 out of 5 stars

I found this organisation from a google search and I have to admit I wasn’t really sure what to expect. They responded very quickly and put me in touch with someone (from a separate company) who was... See more

Company replied

Rated 5 out of 5 stars

Thank you for your promp response to my enquiry. This contact with you was very helpful and enable me to proceed with the next stage of my problem. An appointment with a local Finance Advisor was m... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Asset Manager Service
  3. Investment Service

About Local Financial Advice

Written by the company

When it comes to making important financial decisions, getting quality advice is crucial. At Local Financial Advice we’re dedicated to helping all of our users to gain access to professional, responsible financial advisors in their area.

Our free service is built around a series of customer promises aimed to ensure that all users get the advice they need for any financial situation.

LocalFinancialAdvice.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Why choose Local Financial Advice?

Written by the company

Rapid Response
When you submit an enquiry, we’ll match you up with a local advisor. Your advisor will respond to your enquiry either on the same or on the next business day.
Free initial consultation
Once you've been matched with an advisor, you’ll have the opportunity to book a free, no-obligation initial consultation.
Carefully selected, qualified advisors
We only work with advisors who meet our exacting standards. All advisers referred via our service are professionally accredited by the Financial Conduct Authority (FCA).
Impartial, personally tailored advice
All of the advisors we recommend are fully qualified and impartial.

Our promise

100% Satisfaction Guarantee

100% Satisfaction Guarantee
100% satisfaction guarantee – We conduct regular reviews to ensure all of our advisor partners are continuing to meet our professional standards. However, if for any reason you’re not completely satisfied with your advisor, we’ll source you a new one.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(1,361)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Follow up call after my online enquiry…

Follow up call after my online enquiry very helpful and put me in touch with an advisor.

December 29, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Thomas,

Thank you for your feedback. We’re glad to hear the follow-up call was helpful and put you in touch with an adviser.

Connecting people with the right adviser at the right time is exactly what we aim for.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Get safe and secure financial advice


The financial advisor with whom I was put in touch was courteous and forthcoming with full details of qualifications and independent status.
He was both courteous and sympathetic, a good listener and clearly very competent and professional with advice about alternative courses of action, yet careful to avoid applying undue pressure for options he might well think advisable.
He was not afraid to point out problems with the present state of my finances, without being discouraging about future remedies.
I feel as if I have taken a positive step and that I am in safe hands with my finances.

December 29, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Gino,

Thank you for sharing your feedback. We’re delighted to hear that the introduction to the adviser was helpful and gave you confidence in taking the next steps.

Connecting people with qualified and trustworthy advisers who can provide the guidance they need is exactly what we aim for.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Quick response…

I had very speedy contact from Rob from the company. He took my information and came back to me again and I was able to set up an appointment with the right person who will hopefully be able to help me in my circumstance.

December 15, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Deborah,

Thank you for your feedback. It’s great to hear that Rob was able to respond quickly and help you arrange an appointment with the right person.

Connecting you with the right adviser efficiently and smoothly is exactly what we aim for.

All the best,
The Local Financial Advice Team

Rated 5 out of 5 stars

Great advice and easy to understand

Great advice and easy to understand

December 4, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good afternoon,

Thank you for taking the time to leave a review. We’re glad to hear the information was clear and easy to follow.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Perfectly happy with the information…

Perfectly happy with the information given.

December 3, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Margarete,

Thank you for taking the time to leave a review. We’re pleased to hear you found the information easy to understand.

Helping people connect with the right adviser, if they wish to explore their options further, is exactly what we aim for.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Thank you for your promp response to my…

Thank you for your promp response to my enquiry. This contact with you was very helpful and enable me to proceed with the next stage of my problem.
An appointment with a local Finance Advisor was made during our discussions so I was very pleased with your helpful service and look forward to our meeting on 6th January 2026.
Thanks again for your assistance.

December 3, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Robert,

Thank you for your feedback. We’re pleased to hear you were happy with the information provided.

Connecting you with the right adviser at the right moment is exactly what we aim for.

All the best,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service

November 28, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Sara,

Thank you for your feedback. We're delighted to hear that you found our service prompt and professional.

Our aim is to ensure every enquiry is handled swiftly and with the highest level of care and clarity.

Kind regards,
The Local Financial Advice Team

Rated 4 out of 5 stars

Asked relevant questions

Asked relevant questions. Helpful

December 1, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Jeffrey,

Thank you for your review. We're pleased to know our agent asked the right questions and that you found the interaction helpful.

Our aim is to provide clear, relevant guidance from the very first conversation so you feel fully supported.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

My enquiry was dealt with professionally.

My enquiry was dealt with pleasantly, yet efficiently and professionally.

November 27, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Roger,

Thank you for taking the time to share your experience. We're glad to hear your enquiry was handled pleasantly, efficiently, and with professionalism.

Our aim is to deliver a positive and reassuring experience every time you speak with us.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

I was put in touch with financial…

I was put in touch with financial advisor who was very supportive, knowledgeable and gave me 40 mins free initial consultation and lots of advice. I will book a further consultation with him in February before I retire.

November 27, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Marg,

Thank you for your feedback. We're pleased to hear that you were connected with a supportive and knowledgeable adviser who was able to offer a helpful initial consultation.

Our aim is to ensure you're introduced to trusted experts who can provide clear guidance as you explore your options, especially ahead of important decisions like retirement.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Helpful service

I found this organisation from a google search and I have to admit I wasn’t really sure what to expect. They responded very quickly and put me in touch with someone (from a separate company) who was able to provide some very helpful advice and guidance and wasn’t at all pushy. So overall a good experience and would recommend them if you’re looking for financial advice and not sure where to go.

September 17, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Mal,

Thank you for sharing such detailed feedback. We're really pleased to hear that our team responded quickly and connected you with someone who offered helpful, pressure-free advice. It’s great to know the experience felt supportive and reassuring.

Our aim is to guide you in the right direction and ensure you’re introduced to trusted experts who can provide clear, unbiased help whenever you need it.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Great service

Great service

November 25, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Sara,

Thank you for your review. We're delighted to hear you felt the service was great.

Our aim is to provide prompt, friendly, and reliable support from the moment you get in touch.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Really helpful advice

Really helpful advice. No what my next steps are.

November 25, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good morning,

Thank you for your feedback. We're glad to hear that the information you received was helpful and provided clarity.

Our aim is to ensure your experience with us is smooth, supportive, and easy to navigate.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Arbaz helped with everything I needed…

Arbaz helped with everything I needed to know and made me happy with the decision I will make going forward regarding my financial future

November 24, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Lewis,

Thank you for your kind review. We're pleased to hear that Arbaz was able to assist you and ensure you had everything you needed before speaking with an adviser. It’s great to know you're feeling confident about the steps ahead.

Our aim is to make the process clear, straightforward, and reassuring from the moment you get in touch.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

The advice from staff at St james place…

The advice from staff at St james place was incredibly useful and informative. From the initial contact, the representatives was polite, professional, and not pushy at all. They guided me through the various actions I needed to take to consolidate my old pensions. The advisor listened carefully to my goals and tailored their recommendations accordingly. It was a smooth and stress-free process, and I'm very happy with the service I received."

November 12, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good evening,

Thank you for sharing such detailed feedback. We’re really pleased that the team supported you with clear, informative guidance and connected you with an adviser who could tailor recommendations to your goals. It’s great to hear the whole process felt smooth and stress-free.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Simon Haydock

Simon Haydock, finace advisor, was most knowledgeable and helpful, he provided me with the information I required.
I will use his advice if needed in the future.
Regards. J. King

November 13, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi John,

We’re delighted to hear that your adviser, Simon Haydock, provided such helpful and knowledgeable guidance. It’s great to know you feel confident using his advice again in the future.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Gave advice that is easy to understand

Gave advice that is easy to understand

November 14, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Ruth

Thank you for your comments. We’re pleased the advice you received was clear and easy to understand. Making financial guidance accessible is always important to us.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

I sent an enquiry and they got in touch…

I sent an enquiry and they got in touch and recommended a local independent financial adviser who i was really happy with. They have also made a few follow up calls to check everything was OK.

November 13, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Delia,

We really appreciate your feedback. It’s great to hear that you were matched with a local adviser you were happy with and that the follow-up support felt reassuring.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Helpful and efficient telephone advise

Dom was very friendly and helpful. He understood my request for financial tax advise and made appointment for me.

November 13, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Lorraine,

Thank you for sharing your experience. We’re pleased that Dom gave friendly, efficient guidance and was able to arrange the right appointment for you. Supporting people with clear connections to advisers is what we strive for.

Best regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Nicholas was helpful

Nicholas was helpful, patient, polite and knowledgeable. Very satisfied.

November 10, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Vanessa,

We’re grateful for your comments. It’s great to hear that Nicholas provided such patient and knowledgeable support.

All the best,
The Local Financial Advice Team

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