Local Financial Advice Reviews 

1,361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professional, patient, and empathetic approach, making interactions very positive. Many people highlight the efficient service and quick response times, often leading to prompt contact with suitable advisors. Reviewers found the advice useful, informative, and tailored to their individual needs, resulting in a smooth and stress-free process. However, some customers noted that the company was occasionally unable to assist with very specific or complex queries, or when profitability was not clear. A few other people also felt that initial advisor matches were sometimes weak or that early advice lacked sufficient content, requiring follow-ups to find the right expert.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, helpfulness, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the politeness, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Response time

People report positive experiences with response times, noting prompt and quick replies to inquiries.... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were looking for a new financial advisor. We didn’t really know where to start until we found Local Financial Advice. We were offered several options of which we researched them and picked the one... See more

Company replied

Rated 5 out of 5 stars

Dom attempted to contact me a couple of times before I was able to answer his call. It must have been towards the end of his shift, yet he didn’t appear to be in a rush. He was kind, patient, frien... See more

Company replied

Rated 5 out of 5 stars

I found this organisation from a google search and I have to admit I wasn’t really sure what to expect. They responded very quickly and put me in touch with someone (from a separate company) who was... See more

Company replied

Rated 5 out of 5 stars

Thank you for your promp response to my enquiry. This contact with you was very helpful and enable me to proceed with the next stage of my problem. An appointment with a local Finance Advisor was m... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Asset Manager Service
  3. Investment Service

About Local Financial Advice

Written by the company

When it comes to making important financial decisions, getting quality advice is crucial. At Local Financial Advice we’re dedicated to helping all of our users to gain access to professional, responsible financial advisors in their area.

Our free service is built around a series of customer promises aimed to ensure that all users get the advice they need for any financial situation.

LocalFinancialAdvice.co.uk is a trading style of Lead Technologies (Europe) Limited who is authorised and regulated by the Financial Conduct Authority for making arrangements with a view to delivery of regulated financial services. Lead Technologies (Europe) Limited a company incorporated in England and Wales (6574342). VAT No. 940 1155 60.

Regulatory Disclosures

Why choose Local Financial Advice?

Written by the company

Rapid Response
When you submit an enquiry, we’ll match you up with a local advisor. Your advisor will respond to your enquiry either on the same or on the next business day.
Free initial consultation
Once you've been matched with an advisor, you’ll have the opportunity to book a free, no-obligation initial consultation.
Carefully selected, qualified advisors
We only work with advisors who meet our exacting standards. All advisers referred via our service are professionally accredited by the Financial Conduct Authority (FCA).
Impartial, personally tailored advice
All of the advisors we recommend are fully qualified and impartial.

Our promise

100% Satisfaction Guarantee

100% Satisfaction Guarantee
100% satisfaction guarantee – We conduct regular reviews to ensure all of our advisor partners are continuing to meet our professional standards. However, if for any reason you’re not completely satisfied with your advisor, we’ll source you a new one.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(1,361)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

The speed and understanding of what I…

The speed and understanding of what I require and good communication skills of the individual I spoke to over the phone of the subject matter I want to discuss further.

September 17, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Kieran,

Thank you for your feedback. We’re pleased to hear our team understood your requirements and communicated clearly, while connecting you with a financial adviser to discuss your needs further.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Polite &informative

September 8, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi John,

Thank you for your review. We’re glad you found our team polite and informative while helping connect you with financial advice.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Dom attempted to contact me a couple of…

Dom attempted to contact me a couple of times before I was able to answer his call. It must have been towards the end of his shift, yet he didn’t appear to be in a rush.
He was kind, patient, friendly, professional and very supportive. I really appreciate his approach, empathy and his professionalism. A much valued member of the team.

September 4, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good morning,

Thank you for taking the time to share your experience. We’re delighted to hear Dom made such a positive impression with his patience, professionalism, and friendly approach. Your feedback will be passed on to him.

All the best,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful agent

September 4, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Rob,

Thank you for your feedback. We’re glad our team was able to provide helpful information and guide you toward the right financial advice.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, explained everything I needed to know.

September 4, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Michael,

Thank you for leaving a review. We’re pleased to hear our team provided a friendly and clear service while helping you take the next steps toward receiving financial advice.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Prompt response.

They responded within 24 hours to find out what our particular needs were and passed our details promptly to a local independent financial advisor. They also followed up to make sure contact had been made.

September 1, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Karen,

Thank you for your comments. It’s great to hear our team responded promptly, identified your needs, and connected you with a local financial adviser.

All the best,
The Local Financial Advice Team

Rated 5 out of 5 stars

Yes good service and knowledge of…

Yes good service and knowledge of products

August 30, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Howard,

Thank you for sharing your feedback. We’re glad you had a positive experience and that our team could connect you with the right support when you needed it.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

So far excellent service

So far excellent service. Came back to me very quickly with hopefully an advisor that can arrange and fulfil our requirements . We are going to be talking to the advisor very shortly

August 26, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Claire,

Thank you for your review. We’re really pleased to hear our team responded quickly and helped connect you with a financial adviser to support your requirements. We hope your conversation went well.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

The caller was polite and pleasant and…

The caller was polite and pleasant and was very patient asking me what.my requirements were and how.much of an investment I was looking to place. Also what my needs would be from securing an investment.

August 26, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good morning,

Thank you for your comments.

We’re glad to hear our team took the time to listen to your requirements and understand your investment needs. Our goal is to connect you with a financial adviser who can provide the right support for your situation, and it’s great to know you were pleased with the service.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

I spoke to a very friendly and…

I spoke to a very friendly and efficient man called Ron. He was very coherent and explained everything I needed to know clearly so I could understand. I am very grateful for his help and advice

August 21, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Susan,

Thank you for sharing your feedback. We’re so pleased to hear our team member explained everything clearly and made the process easy to understand. We’ll be sure to pass your kind words on.

Many thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars

I was contacted quickly and home visit…

I was contacted quickly and home visit was friendly and options clearly explained

August 18, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Joanna,

Thank you for your review.

We’re delighted to hear the adviser explained your options clearly and that the home visit was a positive experience.

Our goal is to connect you with the right financial adviser, so it’s wonderful to know you were pleased with the service.

Warm regards,
The Local Financial Advice Team

Rated 4 out of 5 stars

Tony Stevens was very easy to…

Tony Stevens was very easy to understand and very clear and precise.

August 14, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Andy,

Thank you for your review. It’s great to hear the conversation was clear and easy to follow.

Clarity and understanding are key, and we’re happy you had a positive experience.

Best wishes,
The Local Financial Advice Team

Rated 5 out of 5 stars

Mohammed was thorough on his call and…

Mohammed was thorough on his call and knowledgeable and hopefully pointed me in right direction

August 13, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi David,

Thank you for your review. We’re glad to hear your call was handled thoroughly and with a good level of knowledge.

We work to connect people with someone who can provide clear and practical guidance.

Kind regards,
The Local Financial Advice Team

Rated 3 out of 5 stars

Cumbersome handling by Local Financial Advice

Informed me that the company was RCW. I found their website and it did not state that they were authorised andf regulated by the Financial Conduct Authority. I clicked find an advisewr and it was clear from the phone numbers that they were all based in N. America.

A subsequent call clarified that RCW is the parent company of Brewin Dolphin who are authorised and regulated by the FCA and they are based in the UK.

That should have been disclosed earlier as I nearlhy didn't proceed.

August 13, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Gerard,

Thank you for your feedback. We’ve reviewed the situation and can confirm that you were connected with RBC Wealth Management, who are fully authorised and regulated by the Financial Conduct Authority (FCA) and based in the UK.

We’re glad this was clarified for you and appreciate you taking the time to share your comments.

Kind regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Helpful initial advice

Rachel, was extremely helpful and informative. Arrangements for meeting with advisor were made swiftly.

August 12, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Jan,

Thank you for your review. We’re so pleased you found the service helpful and that arrangements were made swiftly.

Quick and clear introductions are something we always aim to deliver.

Warm regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, he listened to our needs and made an appointment with the person who could answer all our questions.

August 11, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Mary,

Thank you for your feedback. We’re happy to hear your needs were listened to and that arrangements were made promptly to move things forward.

We focus on making introductions that lead to productive and helpful conversations.

Best regards,
The Local Financial Advice Team

Rated 5 out of 5 stars

Nick was very helpful and informative

Nick was very helpful and informative. Easy to talk to.

August 7, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Hi Joanna,

Thank you for your review. We’re really pleased to hear Nick was helpful and informative.

We aim to connect people with the right local advisers quickly and smoothly.

All the best,
The Local Financial Advice Team

Rated 4 out of 5 stars

prepared to listen and hear what I…

prepared to listen and hear what I wanted

August 6, 2025
Local Financial Advice logo

Reply from Local Financial Advice

Good afternoon,

Thank you for your feedback. We’re pleased to hear the person you spoke with took the time to listen and understand your needs.

We aim to connect people with professionals who provide advice that’s tailored to their situation.

With thanks,
The Local Financial Advice Team

Rated 5 out of 5 stars
Local Financial Advice logo

Reply from Local Financial Advice

Good afternoon,

Thank you for taking the time to leave a review. We’re delighted to hear that you were happy with the service received.

Making the process simple and stress-free is exactly what we aim for.

Kind regards,
The Local Financial Advice Team

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