Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied

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Great experience with Locauto! Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was prac... See more
Company replied
That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...
Company replied
Smooth pickup and drop off process. Excellent staff. The only thing that can be improved is the parking location, not in same place with major car rentals.
Company replied
The car was new, clean, and in excellent condition. The pickup and return process was quick and easy. The staff were friendly and professional. Everything went smoothly. I would definitely rent from L... See more
Company replied
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

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That is fact, isn't the cheapest version, BUT clear concept, correct and fast (renting out/ return) no concern after returne, etc.. Clear, simlpe, new cars...

Reply from Locauto Group - Alghero Aeroporto
A reliable, excellent car rental company. Highly recommended! We got a fantastic car, and the whole experience was great!

Reply from Locauto Group - Alghero Aeroporto
It was very easy and uncomplicated with Locauto!! Thank you guys so much.

Reply from Locauto Group - Alghero Aeroporto
Smooth pickup and drop off process.
Excellent staff.
The only thing that can be improved is the parking location, not in same place with major car rentals.

Reply from Locauto Group - Alghero Aeroporto
Extermely satisfied with the costumer service, even received the last parasol

Reply from Locauto Group - Alghero Aeroporto

Reply from Locauto Group - Alghero Aeroporto
Great experience with Locauto!
Everything was smooth from start to finish. The pick-up at Alghero airport and the return at Cagliari airport went very quickly and effortlessly. The VW Polo was practically brand new, clean, and a pleasure to drive around Sardinia.
Highly recommended, would definitely rent from them again! ⭐⭐⭐⭐⭐

Reply from Locauto Group - Alghero Aeroporto
Price was great service was fast and the car was new

Reply from Locauto Group - Alghero Aeroporto
I really recommend this renting company! I had no problems, everything was fast and perfect!

Reply from Locauto Group - Alghero Aeroporto
The counter service was very good. The price for a week was extremely high, and the car was dirty inside and out.

Reply from Locauto Group - Alghero Aeroporto
Very good policy, especially the full casco rental. Cars are clean and with no mechanical issues.

Reply from Locauto Group - Alghero Aeroporto
I had a pleasant experience renting a car, a reliable company, the rental was online. If I return to Sardinia, I will definitely use Locauto services!!

Reply from Locauto Group - Alghero Aeroporto
Rental company doesn't accept credit nor debit cards that are saved within google wallet. They demand only plastic card. Customer cannot pay for rental with other card, only he needs to pay by a card with his name on it. I understand the rule for deposit but not for payment. Due to such an old fashion rules we received only 1 out of 2 booked and paid earlier cars. We lost money and deorganized our vacations. Only because they couldn't collect 1 eurocent deposit from card that is visible in smartphone, despite having all details on a name of renting person.
Even in supermarket you can pay through Google Wallet - Locauto not. I strongly reccomend to choose other more flexible and advanced renting companies
Just to clarify - Locauto didn't provided any information that physical card is required. We had read all regulations carefully, and there is no information at all !!! They claim they are sorry, but basically they collected twice for the car and didn't return it ! It's ridicoulus that they even answer they are sorry !

Reply from Locauto Group - Alghero Aeroporto
The procedure for picking up the car at the airport took far too long. There were only two customers ahead of me, yet I had to wait for more than an hour. On top of that, when I finally received the car, it had not been cleaned.

Reply from Locauto Group - Alghero Aeroporto
Quick and easy customer service at the airport. The car was new and clean. The staff were very friendly. I highly recommend this rental company.

Reply from Locauto Group - Alghero Aeroporto
The car was new, clean, and in excellent condition. The pickup and return process was quick and easy. The staff were friendly and professional. Everything went smoothly. I would definitely rent from Locauto again.

Reply from Locauto Group - Alghero Aeroporto
Easy pick up, easy drop off, no hidden fees, yet😀. Car in great condition, had the no worry package.

Reply from Locauto Group - Alghero Aeroporto
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