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Locauto Group - Alghero Aeroporto Reviews 

4,445
•
TrustScore 5 out of 5

4.8

Regione Nuraghe Biancu, 07041 Alghero, Sassari / Sardegna, IT

•

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See what reviewers are saying

Rated 5 out of 5 stars

Very satisfied with the car, the service, and the assistance provided. The whole experience was smooth and pleasant. I missed the online check-in because I didn’t check my spam folder in time, which w... See more

Company replied

Rated 5 out of 5 stars

I arrived to the airport early and got an option to get a different car faster, so I don't have to wait. Picking up car was few seconds process I just got the keys. Return was the same, I was worri... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Everything was great. They are one of the few car rental companies that don’t require a deposit, which is a huge plus. The service was excellent and very fast,... See more

Company replied

Rated 5 out of 5 stars

The whole process, from pick-up to drop-off, was fast, smooth, and free of any inconvenience. Everything was handled efficiently and clearly. We’ll definitely choose Locauto again for our future tr... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy

  • +39 079999241
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4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,445)

57,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I arrived to the airport early and got…

I arrived to the airport early and got an option to get a different car faster, so I don't have to wait.
Picking up car was few seconds process I just got the keys.
Return was the same, I was worried about admin and detailed car observation, but I really just return the keys and the process took less than a minute.
So my experience was great

September 22, 2026
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Reply from Locauto Group - Alghero Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Nice cars

New car, quick procedures, everything works great.
Agnieszka at the desk is really great.

September 14, 2026
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Reply from Locauto Group - Alghero Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Recommend

Great service, value, and support; I gladly recommend them.

September 19, 2026
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Reply from Locauto Group - Alghero Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

I highly recommend Locauto Alghero

Everything went very smoothly and without any problems. Both picking up and returning the car went very quickly. The car was in excellent condition and ran flawlessly.

September 14, 2026
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Reply from Locauto Group - Alghero Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Good service

September 20, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Worth it!

The whole process, from pick-up to drop-off, was fast, smooth, and free of any inconvenience. Everything was handled efficiently and clearly.

We’ll definitely choose Locauto again for our future trips.

September 20, 2026
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Reply from Locauto Group - Alghero Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! Everything was great. They are one of the few car rental companies that don’t require a deposit, which is a huge plus. The service was excellent and very fast, both when picking up the car and when returning it. The whole process was smooth, easy and hassle-free. Highly recommended! ⭐⭐⭐⭐⭐

September 19, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, easy and fast pickup and return

September 11, 2026
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Reply from Locauto Group - Alghero Aeroporto

Dear Jozko,thank you for your review.
We are thrilled to hear that you enjoyed our service and our helpful staff and we hope to welcome you back for a 5-star experience next time!

Elisa

Rated 5 out of 5 stars

Sardenha - Fiat 600 hybrid

We got the best price from Locauto so we didn't had very high expectations but we got an upgrade on the vehicle and the staff was very helpful and fast both on pick up and drop down.

September 18, 2026
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Reply from Locauto Group - Alghero Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 1 out of 5 stars

No customer service

The do not encourage customer service, they do not reply to any of written messages, they do not have an email contact, they only care for money charge. It is unlikely to care more for their service since I do not have anyone to address to from customer service! I am nearly at a canceling reservation with them. Bad service; I am deeply afraind of having the car rental afterall.

September 17, 2026
Unprompted review
Locauto Group - Alghero Aeroporto logo

Reply from Locauto Group - Alghero Aeroporto

Dear Grigore,We are truly sorry to hear about your frustration and the anxiety this situation has caused you.

Please rest assured that we have immediately forwarded your request directly to the responsible department for prompt review, and we hope this helps resolve your concerns quickly.

We take your feedback very seriously, as providing reliable support to our customers is extremely important to us. We hope to make things right for you soon!

Elisa

Rated 5 out of 5 stars

Great experience

Great car, full insurance, easy communication

September 1, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

very good experience

nice cars, everything went smooth, no extracharges or things like that.

September 15, 2026
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Reply from Locauto Group - Alghero Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

We had a good experience with Locauto

We had a good experience with Locauto; they provided a car in excellent condition—it was brand new. All the terms and conditions were clearly explained to us when we picked up the car.

September 5, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

The staff were willing to hand over the…

The staff were willing to hand over the car to us even after closing time, since our flight was delayed.

September 12, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Exellent

Great car and friendly staff

September 7, 2026
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Reply from Locauto Group - Alghero Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Everything was OK

Good service new car and no problem at all

September 14, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Awesome!

Nice and new cars, friendly staff

September 13, 2026
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Reply from Locauto Group - Alghero Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Easy pick up and fab car to drive

Easy pick up and fab car to drive
Easy drop off to

September 13, 2026
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Reply from Locauto Group - Alghero Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Easy, fast, reliable - loved it

We were very happy with the service. Great car, good price and everything super fast.

September 11, 2026
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Reply from Locauto Group - Alghero Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Amazing

Amazing, simple process, no hidden costs, quick pick up and return. Absolutely suggested. Best way to move around Alghero

September 5, 2026
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Reply from Locauto Group - Alghero Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

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