Very satisfied with the car, the service, and the assistance provided. The whole experience was smooth and pleasant. I missed the online check-in because I didn’t check my spam folder in time, which w... See more
Company replied
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See what reviewers are saying
I arrived to the airport early and got an option to get a different car faster, so I don't have to wait. Picking up car was few seconds process I just got the keys. Return was the same, I was worri... See more
Company replied
Excellent service from start to finish! Everything was great. They are one of the few car rental companies that don’t require a deposit, which is a huge plus. The service was excellent and very fast,... See more
Company replied
The whole process, from pick-up to drop-off, was fast, smooth, and free of any inconvenience. Everything was handled efficiently and clearly. We’ll definitely choose Locauto again for our future tr... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Alghero Aeroporto Fertilia potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 079999241. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Regione Nuraghe Biancu, 07041, Alghero, Sassari / Sardegna, Italy
- +39 079999241
Unisciti a MyLocauto Friends
4.8
Excellent
4K reviews
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Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very gentle and helpful staff
August 21, 2026
Reply from Locauto Group - Alghero Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Perfect experience with very friendly…
Perfect experience with very friendly staff and good cars. Pickup was very smooth thanks to pre-booking and return without any stress thanks to the no stress all in insurance
August 15, 2026
Reply from Locauto Group - Alghero Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Great exeprience with Loccauto
Great exeprience with Loccauto! Everything went as planned. The car was new.
The check in and check out lasted only a few minutes.
August 14, 2026
Reply from Locauto Group - Alghero Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Excellent experience with this car…
Excellent experience with this car rental company. The staff were extremely friendly, helpful, and welcoming throughout the whole process. I was also pleasantly surprised by the complimentary upgrade, which made the experience even better.
The pick-up and drop-off locations were very convenient and easy to access, making the whole rental process smooth and hassle-free.
The only negative point was that the insurance had already expired, which was a little disappointing. Apart from that, everything was excellent. I would definitely recommend this company and would be happy to rent from them again.
August 13, 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Henrique,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our service, found our team helpful, and appreciated the complimentary upgrade.
We are, however, very sorry for the confusion caused by the document showing an expired date. We want to reassure you that all Locauto vehicles are regularly covered by active and up-to-date insurance at all times. We take your note seriously and will review this with our branch team to ensure that updated documents are always printed and kept inside the car.
Thank you again for your high recommendation, and we cannot wait to welcome you back for another excellent experience!
Elisa
I would always choose your company and recommend you
I would always choose your company and recommend you because your vehicles are, above all, new, comfortable and safe. you are very efficient, fast, kind and favorable. you certainly made our trip more beautiful and comfortable. All recommendations
August 12, 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Fantastic experience. A++
Fantastic experience from start to finish. Great value, nice staff, nice car and smooth check in and check out process. Not sure you can ask for more. Would recommend.
August 11, 2026
Reply from Locauto Group - Alghero Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Unexplained or Unexpected Charges
I've been charged unexpected and unreported fees that aren't in line with the contract signed with your partner, Ryanair. I filled out your form, and they say it could take up to 15 days to get a response, and here I am, still waiting.
August 10, 2026
Reply from Locauto Group - Alghero Aeroporto
Hello Samir, thank you for sharing your experience with Locauto. Please rest assured that our Customer Service team has received your email and is actively investigating the matter. We will provide you with an update as soon as our review is complete. As August is a particularly busy month for us, our response times may be slightly longer than usual. We kindly ask for your patience during this time.
Thank you again for your understanding and for renting with us.
Anna
Very friendly service!
July 31, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Had a wonderful experience with Locauto…
Had a wonderful experience with Locauto in Alghero ! Highly recommend
August 17, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for the great review! Stefania
I recommend renting a car from Locauto, The car was ok, they weren't over the top when they handed it over. I only gave it 4 stars for the problems and the staff at the airport pick-up.
I recommend renting a car from Locauto, not
August 6, 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Iulian,thank you for your feedback and for recommending Locauto.
We sincerely apologize for the experience you had with our airport pickup staff. We always strive to provide warm and attentive service, and we are sorry that we missed the mark in this instance.
We are glad to know that, overall, you still had a good experience with the car and would recommend us. We truly appreciate your feedback as it helps us improve, and we look forward to welcoming you back for a seamless and 5-star experience next time!
Elisa
Easy pick-up and returning
Easy pick-up and returning. Good car, no problems in general. Good service.
August 16, 2026
Reply from Locauto Group - Alghero Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Great experience overall
Great service, nice and professional staff. Transparent process and good cars.
August 14, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Alghero Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Excellent service and car condition
The service was efficient, friendly and helpful when we faced delays due to flight issues, allowing us to check in well after closing time. This is the second time I’ve rent a car from this company, and I’ve always been provided with excellent cars in excellent condition, clean and with plenty of flexibility regarding the deposit and refuelling arrangements.
July 25, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Every thing was great...perfect
August 9, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for your feedback! Fausto
Reply from Locauto Group - Alghero Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I rented a small car (a Fiat Panda)
I rented a small car (a Fiat Panda). The next day I noticed that the front wheel was losing air. I thought the pressure was just a bit low, so I inflated the tire again. On the third day it happened again, so I took the car to a service to have it checked.
There, the first thing the mechanic did was turn the steering wheel and show me that the inside of both front tires was worn down to the wire, but only on the inner side. So I went back to the rental company and told them everything, explaining that it’s not normal to receive a car in such condition because it could have caused a blowout.
The guy there said it wasn’t a problem and replaced the car with a Seat Ibiza at no extra cost.
I gave 1 star because I didn’t like the situation with the tires being worn down to the wire — extremely dangerous.
For the interaction with the guy who changed the car, I give 5 stars.
August 7, 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Daniel,
Thank you for sharing your detailed feedback with us.
First and foremost, we offer our deepest and most sincere apologies for the condition of the tires on your initial vehicle. The safety of our customers is our absolute highest priority, and providing a car with worn tires is completely unacceptable and far below our strict safety standards. We are deeply relieved that you were safe and that the mechanic identified the issue before any dangerous situation occurred.
We have immediately escalated this issue to our team to investigate how this was missed during pre-rental inspections and to prevent it from ever happening again.
At the same time, we appreciate your kind words for our counter staff member who promptly replaced your vehicle with an upgraded Seat Ibiza. We will be sure to pass along your 5-star praise to him.
Thank you again for bringing this critical matter to our attention, as it helps us enforce the highest safety standards for all our customers.
We hope to have anotehr opportunity to regain your trust.
Elisa
My experience with this rental Terrible service and wrong car category company…
My experience with this rental company was completely unsatisfactory. The management was poor right from the start; they gave us a hard time just for trying to pick up the car 30 minutes earlier than scheduled. On top of that, the vehicle provided was dirty, and it was a lower category than the car we had actually booked and paid for. Very unprofessional service. I would not recommend them.
August 4, 2026
Reply from Locauto Group - Alghero Aeroporto
Dear Vidal,thank you for sharing your review with us. We are truly sorry to hear that your experience did not meet your expectations.
Regarding your pick-up time, we ask our customers to adhere as closely as possible to the scheduled reservation time. This allows us to manage our fleet flow efficiently and minimize unnecessary waiting times for everyone.
We also sincerely apologize for the condition of the vehicle provided. This does not reflect our usual quality standards. We take your comments very seriously and will share your feedback directly with our local team to improve our service moving forward.
We hope to welcome you back in the future for a smoother experience.
Elisa
Easy pickup of the car
Easy pickup of the car, helpful staff and good experience overall.
July 30, 2026
Reply from Locauto Group - Alghero Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
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