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Locauto Group - Aosta Aeroporto Reviews 

683
TrustScore 5 out of 5

4.8

Località Les Iles, 13, 11020 Saint Christophe, Aosta / Valle d'Aosta, IT


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Rated 5 out of 5 stars

We were travelling from Switzerland to Genoa for our ferry to Sardinia when our car broke down. We searched the nearest car hire location on the internet which was at Aosta airport. The car managed to... See more

Company replied

Rated 4 out of 5 stars

Check in and out done promptly. No problems. Both people I dealt with spoke English well, which was a help for me as my Italian is weak. The location at the airport was not the best for me, as I was... See more

Company replied

Rated 5 out of 5 stars

Asked for help from our hotel (Aosta, Italy) and this was their first choice. Exceeded all expectations for professionalism, speed, friendliness, and guidance to us as tourists. Would definitely cho... See more

Company replied

Rated 5 out of 5 stars

I have rented from this location numerous times in the last few years. They have always been outstanding, especially in customer service. Staff goes to great lengths to meet customer needs. I highly r... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Aosta aeroporto in Località Les Iles 13 a Saint Christophe potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 016541432. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Località Les Iles, 13, 11020, Saint Christophe, Aosta / Valle d'Aosta, Italy

  • +39 016541432
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4.8

Excellent

TrustScore 5 out of 5

683 reviews

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4.8

All reviews

(683)

58,893 reviews in the last 12 months

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Rated 4 out of 5 stars

Aosta hire

Check in and out done promptly. No problems. Both people I dealt with spoke English well, which was a help for me as my Italian is weak.
The location at the airport was not the best for me, as I was already in town and would not be using the airport.

June 30, 2026
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Reply from Locauto Group - Aosta Aeroporto

Thank you for your feedback! We're glad the pick-up and return went smoothly and that our English-speaking staff made things easier for you. We understand your point about the location , since our office is at the airport, we always recommend checking the branch address before booking to ensure it suits your needs. Hope to welcome you again!
Anna

Rated 1 out of 5 stars

it was probably the worst experience as…

it was probably the worst experience as a tourist renting cars I have had. I've used all the big companies; Enterprise, SIXT, etc. The desk executive was obnoxious to me, as she would not offer me any alternative to the situation. Locauto would not rent me a car for the card didnt have any printed name on it, even though I offered to send the statement, and other oficial documents.

Im a tourist from Mexico, all the way in Italy, with a planned schedule and this situation caused a great deal of stress.

June 11, 2026
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Reply from Locauto Group - Aosta Aeroporto

Dear Rafael,thank you for sharing your feedback and giving us the opportunity to explain.
We apologize if the experience didn't meet your expectations this time.
We would like to remind you that to rent a car is necessary have a credit/debit car with the cardholder's name on it, as per our terms and conditions:https://portale.locautorent.com/doc/Condizioni-di-prenotazione-auto.pdf?_gl=1*uj3e2p*_gcl_au*MTMwMzE5NjE4NS4xNzc1MDM3NTU1 (page 1 paragraph 3)
We hope to welcome you back for a flawless experience.
Chiara

Rated 5 out of 5 stars

great staff, good cars

hi, thanks all great, merci

March 25, 2026
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Reply from Locauto Group - Aosta Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Good and frendly service

Good and frendly service. Easy and flexible renting. Quick and helpfull respons on specific request.

March 10, 2026
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Reply from Locauto Group - Aosta Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Just a huge THANK YOU

After many years of using various companies (S.H.E....), Locauto is simply the best! For their honest customer focus, and for resolving all issues quickly, accurately, and logically.

February 28, 2026
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Reply from Locauto Group - Aosta Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Outstanding customer service

I have rented from this location numerous times in the last few years. They have always been outstanding, especially in customer service. Staff goes to great lengths to meet customer needs. I highly recommend!

October 22, 2025
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Reply from Locauto Group - Aosta Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good service

Good service, Well attended and served

January 10, 2026
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Reply from Locauto Group - Aosta Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 4 out of 5 stars

Everything was great but it’s the third…

Everything was great but it’s the third time I rent a car with you and it’s always dirty

September 2, 2025
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Reply from Locauto Group - Aosta Aeroporto

Thanks for your feedback! We have forwarded your review to the competent department. See you on the next rental, Carlo

Rated 4 out of 5 stars

Receiving the car process was very good…

Receiving the car process was very good but I did not got the car I reserved (geep) instead I got a Ford., which was in a way difficult to operate , but I managed eventually

August 26, 2025
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Reply from Locauto Group - Aosta Aeroporto

Thank you for your feedback! We would like to confirm you that the vehicle assigned to you belongs to the same category you chose during booking process. Unfortunately, it is not possible to choose the specific model and it depends on the availability. Thanks, Gaia

Rated 5 out of 5 stars

good

good people fir rental

August 1, 2025
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Reply from Locauto Group - Aosta Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great personal

Great personal, friendly and speaking multiple languages. Fair rental conditions even though I booked last minute. Very professional.

July 23, 2025
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Reply from Locauto Group - Aosta Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

We rented 2 cars whilst in Italy

We rented 2 cars whilst in Italy; we used the Genoa and Aosta locations. Both locations provided excellent service and a positive experience.

July 24, 2025
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Reply from Locauto Group - Aosta Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

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