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Locauto Group - Bari Aeroporto Reviews 

10,531
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to f... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,531)

61,219 reviews in the last 12 months

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Rated 5 out of 5 stars

Third year in a row. Great experience

This is our third year in a row with Locauto. They are just fantastic. Great staff. Never had any problem during check-in or out.
See you next year !
Keep up the great work that you do.

July 9, 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Fast service

Fast service, no friction, car was nice and clean.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Their service was excellent

Their service was excellent, and the overall experience was seamless and highly satisfactory.

July 13, 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

The car was brand new

Tha car was brand new. Very clean. The pickup process was quick, and the staff were friendly and professional. The only issue was that the washer fluid for glass was empty. I would definitely recommend Locauto to anyone. I will be happy to use your services again next time.
Best regards.

July 20, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you Vladimir for your great review and for your suggestion, it will help us providing a better service for the future!
Anna

Rated 5 out of 5 stars

Helpful

I'm from South Africa and Lacauto was extremely helpful in offering a last minute vehicle rental in Italy without the necessity for an international driver's permit (which is purely a paperwork exercise) - many thanks.

July 11, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

So happy with Locauto!

Easy checkin. Helpful staff. Easily modified my reservation drop-off location.

July 12, 2026
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Reply from Locauto Group - Bari Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great service. God car. No issues.

Quick, friendly and nice service at pickup and drop off. Zero issues. No pushing for additional services. Car was also in great condition. This is how car rental should be.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Excellent service

Excellent service! We received a great car, and the entire rental process was smooth and hassle-free. Easy pick-up and return, and everything worked perfectly. Highly recommended!

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Easy transaction.

Easy transaction.

July 8, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Locauto at Bari airport

Rented at Bari airport. A bit unclear where to find our car when picked it up but very smooth and fast return process.

July 18, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Daniel,thank you for yoyr review.
We are glad that everything went well and we have taken note of your feedback to improve the instructions provided at the counter for finding the parking lot.
We look forward to welcoming you back in the future
Elisa

Rated 5 out of 5 stars

Seemless and good experience

Easy. Good communciation. Seemless. Fair price.

July 17, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Quick and easy

Quick and easy, no problems and polite staff.

July 10, 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

excellent

The car rental was excellent. We drove from Catania Airport to the Bari district and used the vehicle for 12 days. It was reliable, comfortable, and performed perfectly throughout our trip. We had no issues at all, and it made travelling around Italy easy and enjoyable. I would happily rent from this company again and highly recommend them.

July 18, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Topp

Topppppppp

July 17, 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

very good

The quick reservation and delivery of the car

July 10, 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Best car rental company

It’s very easy to work with Locauto. This was my third rental with them, after Catania and Naples, and now Bari. They have an excellent fleet of cars, and we’ve even received complimentary upgrades. We booked a VW Polo but were upgraded to an Audi A3 S line instead. Overall, it has been a great experience every time.

July 17, 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 3 out of 5 stars

No line of communication when needed.

The car was good. However there was an incident that occured. And when I tried to call the call-center. Nobody answered. Being in a foreign country and not knowing the procedures I was left totally alone by the company. This is unacceptable. I could not reach a single person through the phone line the company (Locauto) provided in the rental agreement. I had to get the Hotel owner to help me with the procedures. This was highli unprofessional and it could also be damaging to the company for future bookings.

July 16, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for sharing your experience.
We apologize for the lack of support received that does not reflect our standard of service.
We will share your feedback with the relevant department to improve the informations provided at the counter.
We hope to welcome you back for a better experience.
Chiara

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Friendly staff who encouraged us to take photos of the car before leaving so that we had a record of the car’s condition. Car was as advertised and clean.

July 9, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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