We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied

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We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied
Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more
Company replied
Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more
Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto an... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

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I paid twice a prepaid reservation because I arrived with a big delay because of flight cancellation.
The comany denied at the airport to give me another car for the remaining days and asked me to rent and prepay another car.
Also told me that I will get a refund for the remaining days for previous reservation.....of course that not happened never.....

Reply from Locauto Group - Bari Aeroporto
everything went as scheduled with no hidden costs

Reply from Locauto Group - Bari Aeroporto
Car almost new, in very good condition. Real condition marked on check in dokument.
Good and friendly staff, quick procedure on taking car. Also returning was quick and easy.
Overall I am very satisfied with Locauto rental, both car and people working there.

Reply from Locauto Group - Bari Aeroporto
the rental process was easy. The location to pick up and drop off the car was perfect, right at the airport. the drop off of the key was right at the entrance to my gate at the airport. The car was really cute and modern. I don't know how to drive stick so they got me an automatic car. Loved it.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Easy to get car and to bring it back no long waits

Reply from Locauto Group - Bari Aeroporto
Hello. This is the fifth time I’ve rented a car from your company, but this is the first time I’ve received such a poor-quality one. The car was heavily scratched, with a dashboard warning that the tires were underinflated; I constantly had to check if the tires were losing air, the seats were dirty, there was no windshield washer fluid, and so on. This time, you really let me down:/

Reply from Locauto Group - Bari Aeroporto
Excellent service, both at pickup and return. I rent cars often. It’s pretty unusual to have such a good service. Congratulations!

Reply from Locauto Group - Bari Aeroporto
This is our third year in a row with Locauto. They are just fantastic. Great staff. Never had any problem during check-in or out.
See you next year !
Keep up the great work that you do.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Good service. Absoluttely uncomplicated. No credit cards.
Thank you

Reply from Locauto Group - Bari Aeroporto
Their service was excellent, and the overall experience was seamless and highly satisfactory.

Reply from Locauto Group - Bari Aeroporto
Tha car was brand new. Very clean. The pickup process was quick, and the staff were friendly and professional. The only issue was that the washer fluid for glass was empty. I would definitely recommend Locauto to anyone. I will be happy to use your services again next time.
Best regards.

Reply from Locauto Group - Bari Aeroporto
I'm from South Africa and Lacauto was extremely helpful in offering a last minute vehicle rental in Italy without the necessity for an international driver's permit (which is purely a paperwork exercise) - many thanks.

Reply from Locauto Group - Bari Aeroporto
Easy checkin. Helpful staff. Easily modified my reservation drop-off location.

Reply from Locauto Group - Bari Aeroporto
Quick, friendly and nice service at pickup and drop off. Zero issues. No pushing for additional services. Car was also in great condition. This is how car rental should be.

Reply from Locauto Group - Bari Aeroporto
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