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Locauto Group - Bari Aeroporto Reviews 

10,521
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more

Rated 5 out of 5 stars

Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto an... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,521)

61,044 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid twice a prepaid reservation…

I paid twice a prepaid reservation because I arrived with a big delay because of flight cancellation.
The comany denied at the airport to give me another car for the remaining days and asked me to rent and prepay another car.
Also told me that I will get a refund for the remaining days for previous reservation.....of course that not happened never.....

July 17, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Aristeidis,thank you for your review.
We are very sorry to hear about the inconvenience you experienced due to your flight cancellation and the issues with your reservations.
We have carefully reviewed your case, and a representative from our Customer Support team will be reaching out to you directly to assist you further and resolve this matter.
We sincerely look forward to the opportunity of welcoming you back in the future for a seamless experience.
Chiara

Rated 5 out of 5 stars

everything went as scheduled with no…

everything went as scheduled with no hidden costs

July 24, 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Good car and friendly Locauto staff

Car almost new, in very good condition. Real condition marked on check in dokument.
Good and friendly staff, quick procedure on taking car. Also returning was quick and easy.
Overall I am very satisfied with Locauto rental, both car and people working there.

July 21, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Euro Summer was amazing

the rental process was easy. The location to pick up and drop off the car was perfect, right at the airport. the drop off of the key was right at the entrance to my gate at the airport. The car was really cute and modern. I don't know how to drive stick so they got me an automatic car. Loved it.

July 9, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

well located

well located, quick process, good price

July 22, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Easy to get car and to bring it back no…

Easy to get car and to bring it back no long waits

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for renting with Locauto and for sharing your experience!
We hope to welcome you again soon!
Sara

Rated 2 out of 5 stars

Hello

Hello. This is the fifth time I’ve rented a car from your company, but this is the first time I’ve received such a poor-quality one. The car was heavily scratched, with a dashboard warning that the tires were underinflated; I constantly had to check if the tires were losing air, the seats were dirty, there was no windshield washer fluid, and so on. This time, you really let me down:/

July 22, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Liudas,thank you for sharing your experience and for your loyalty.
We are really sorry for the issues experienced this time.This is certainly not up to our usual standard of service
We will share your feedback with the relevant department to improve the inspection procedures.
We hope you will give us another opportunity to provide you with a better experience.
Chiara

Rated 5 out of 5 stars

Excellent

No surprises

July 15, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Excellent service

Excellent service, both at pickup and return. I rent cars often. It’s pretty unusual to have such a good service. Congratulations!

July 20, 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Everything was ok

July 14, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Third year in a row. Great experience

This is our third year in a row with Locauto. They are just fantastic. Great staff. Never had any problem during check-in or out.
See you next year !
Keep up the great work that you do.

July 9, 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Fast service

Fast service, no friction, car was nice and clean.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Their service was excellent

Their service was excellent, and the overall experience was seamless and highly satisfactory.

July 13, 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

The car was brand new

Tha car was brand new. Very clean. The pickup process was quick, and the staff were friendly and professional. The only issue was that the washer fluid for glass was empty. I would definitely recommend Locauto to anyone. I will be happy to use your services again next time.
Best regards.

July 20, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you Vladimir for your great review and for your suggestion, it will help us providing a better service for the future!
Anna

Rated 5 out of 5 stars

Helpful

I'm from South Africa and Lacauto was extremely helpful in offering a last minute vehicle rental in Italy without the necessity for an international driver's permit (which is purely a paperwork exercise) - many thanks.

July 11, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

So happy with Locauto!

Easy checkin. Helpful staff. Easily modified my reservation drop-off location.

July 12, 2026
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Reply from Locauto Group - Bari Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great service. God car. No issues.

Quick, friendly and nice service at pickup and drop off. Zero issues. No pushing for additional services. Car was also in great condition. This is how car rental should be.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

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