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Locauto Group - Bari Aeroporto Reviews 

10,508
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more

Rated 5 out of 5 stars

Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto an... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,508)

60,855 reviews in the last 12 months

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Rated 5 out of 5 stars

the entire experience was excellent

he entire experience was excellent, from collecting the car to the staff’s helpful and professional service. They made me feel completely confident and secure as a driver. I would definitely rent from Locauto again with complete peace of mind.

July 27, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Very cool experience

Very cool experience. Easy to find quickly delivered well maintained car and easy to drop off, highly recommend

July 27, 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

At was very good

At was very good

July 20, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Very friendly & helpful staff

Good clean stock
Very helpful team. PLEASEANT experience. Thoroughly recommend.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

The setup in Bari is very confusing

The setup in Bari is very confusing. You have to walk several hundred yards with you luggage to pickup your car. Return was very smooth.

July 19, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Andrew,thank you for your review! We are very glad to hear that your car return was smooth and quick.
We are sorry for the inconvenience caused by the walk to the pick-up area with your luggage. Unfortunately, the arrangement of the parking area is determined by airport logistics and layout, which limits our control over the distance.
We truly appreciate your understanding and feedback, and we hope to welcome you back on your next trip!
Elisa

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, good quality car and fair prices.

July 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

Very correct service, good cars

Quick, easy pick-up and handover, good cars

July 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Krisztian,thank you for sharing your experience.
We are glad that you enjoyed our service and we look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Solving problem

I had a problema with other company. You help me renting another car ,It was fast pick up and delivery. Not burocratic.
For sure i Will rent with you another time .

July 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

This company is great

This company is great, the booking is easy and fast. The company’s employees are very helpfull. The car is nice and clean, and modern.

July 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Brilliant operators and office and…

Brilliant operators and office and depot staff in Corfu and Bari. Great people. I will always rent from Locauto/Enterprise before ANYBODY!!

July 18, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Locauto is a good choice for car renting

The process of car pick-up is easy. Car is in a good condition, ready to drive. Staff very helpful and friendly.

July 16, 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Good service

Easy pickup, easy drop off. Car was nice. I had no problems. Would use again.

July 20, 2026
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Reply from Locauto Group - Bari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Locauto italy

I have already rented a car from Locauto in 3 different countries. Always without problems. So I will definitely choose Locauto again.

July 23, 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 1 out of 5 stars

I paid twice a prepaid reservation…

I paid twice a prepaid reservation because I arrived with a big delay because of flight cancellation.
The comany denied at the airport to give me another car for the remaining days and asked me to rent and prepay another car.
Also told me that I will get a refund for the remaining days for previous reservation.....of course that not happened never.....

July 17, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Aristeidis,thank you for your review.
We are very sorry to hear about the inconvenience you experienced due to your flight cancellation and the issues with your reservations.
We have carefully reviewed your case, and a representative from our Customer Support team will be reaching out to you directly to assist you further and resolve this matter.
We sincerely look forward to the opportunity of welcoming you back in the future for a seamless experience.
Chiara

Rated 5 out of 5 stars

everything went as scheduled with no…

everything went as scheduled with no hidden costs

July 24, 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

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