We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
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Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more
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Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more
Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto an... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy
- +39 0243020410
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4.7
Excellent
11K reviews
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The whole prThe whole process went completely smoothly! ocess went completely…
The whole process went completely smoothly!
I recommend it to everyone
July 22, 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Helpful staff
Helpful staff , quick arrival and departure process- Only negative was that we booked a car large enough for 5 people + 4 large suitcases and the car we got was not big enough and we had to travel with suitcases in with the passengers which made our journeys uncomfortable .
July 29, 2026
Reply from Locauto Group - Bari Aeroporto
Dear Paul,thank you fo sharing your feedback.
We are glad that you enjoyed our staff and our procedures.
We apologize if the car didn't meet your expectations.
Please note that our vehicle bookings are made on a category basis rather than by specific model. For this reason, you may receive a vehicle with similar general characteristics, but models can differ in design and sometimes in trunk layout and capacity.
We sincerely appreciate your patience and understanding, and we will take your feedback into account as we strive to improve our services and better guide our customers.
We hope to have the opportunity to welcome you back for a much smoother experience in the future.
Elisa
Everything was smooth
Everything was smooth. Got car in like 3 minutes, returned in 2. Car was OK so absolutely no problem.
July 29, 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Car was great
Car was great, the process was easy. Better information to understand where the vehicle is picked up from would be great. To make this a five star, would only take the staff at the actual pick up point to be as friendly and helpful as the counter staff at the airport.
July 28, 2026
Reply from Locauto Group - Bari Aeroporto
Dear Peter,thank you so much for your feedback. We are thrilled to hear that you loved the car, found the process easy, and had a great experience with our airport counter staff.
We also really appreciate your constructive notes regarding pick-up directions and the service at the vehicle collection point. We will use your feedback to improve our service in the parking to match the warm, friendly service you received at the desk.
Thank you again for helping us strive for that 5-star experience. We look forward to welcoming you back on your next trip!
Elisa
Renting a car with oil level close to zero
Renting a car with oil level close to zero is a first time for me. After Driving not even a 100km, the dashboard was suggesting to immediately stop the car and turn off the engine! I was kind of in the middle of nowhere, first day of Holliday. When I returned the car the only gesture from the company was to...pay me back the money I had spend on oil.
May 31, 2026
Reply from Locauto Group - Bari Aeroporto
Dear Richard,thank you for bringing this to our attention.
We are deeply sorry to hear about your experience and we truly regret the stress and inconvenience this caused you.
Providing safe, reliable vehicles is our top priority, and we sincerely apologize that we fell short of your expectations in this instance.
Please get in touch with our Customer Service team at the following link:https://portale.locautorent.com/websitecs/cs-home.aspx
We value your feedback and hope to have the opportunity to make things right.
Elisa
The friendly and knowledgeable staff
The friendly and knowledgeable staff. Easy getting in and out to a rental in record time. I will come back to rent again!
July 21, 2026
Reply from Locauto Group - Bari Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
I ended up with a different car in the…
I ended up with a different car in the same category—except that the other one had been cheaper when I booked. I should have booked that one directly and saved money! The car wasn't clean inside or out; when I pointed this out to the agent, he claimed they had an electrical problem, but that wasn't true—they simply had so many bookings and returns that they couldn't clean all the cars.
July 28, 2026
Reply from Locauto Group - Bari Aeroporto
Dear Chaker,thank you for sharing your feedback with us.
Regarding the vehicle assigned, we would like to clarify that you received a complimentary upgrade to a higher-category car at no extra charge, as your category booked was not available at that time. That being said, we are truly sorry that the vehicle provided did not meet your expectations.
We also deeply apologize for the poor condition of the car's cleanliness, both inside and out. Delivering a vehicle in this state does not reflect our standard procedures or quality expectations. We have escalated your comments directly to our local team to review our preparation processes and ensure our cleaning standards are strictly maintained during peak hours.
We appreciate your feedback as it helps us improve, and we hope to welcome you back in the future for a much better experience.
Elisa
Reply from Locauto Group - Bari Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The car broke down and when attempting…
The car broke down and when attempting to get in touch with the office to get advice no one was there. No advice was given in a timely manner.
July 27, 2026
Reply from Locauto Group - Bari Aeroporto
Dear G Rees,thank you for sharing your feedback with us.
We are truly sorry for what happened during your rental. Supporting our customers throughout every stage of their journey is always our main priority, and we clearly missed the mark this time.
At the same time, we are glad that our team was ultimately able to provide you with a replacement vehicle so you could continue your trip with peace of mind.We take your comments very seriously and will use them to improve our customer service and response times moving forward. We sincerely hope to have the opportunity to welcome you back in the future for a much better experience.
Elisa
Reply from Locauto Group - Bari Aeroporto
Many thanks, see you soon! Erika
Everything was perfect
July 21, 2026
Reply from Locauto Group - Bari Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Bari Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Data protection issues
Data protection issues . I’ve reported this is not my account and it’s simply been ignored in Italy
Some training needed over there or some new staff
July 21, 2026
Reply from Locauto Group - Bari Aeroporto
Dear Andrew,thank you for your reply.
We are sincerely sorry, and our relevant team is taking care of this situation.
Best regards
Chiara
Good car for the chosen segment
Good car for the chosen segment. Easy and fast pickup and return
July 20, 2026
Reply from Locauto Group - Bari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Perfect service
I can recommend the company with two hands. All was as I expected. Thank you, will ise your services in the future too
July 27, 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Reply from Locauto Group - Bari Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
the entire experience was excellent
he entire experience was excellent, from collecting the car to the staff’s helpful and professional service. They made me feel completely confident and secure as a driver. I would definitely rent from Locauto again with complete peace of mind.
July 27, 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Very cool experience
Very cool experience. Easy to find quickly delivered well maintained car and easy to drop off, highly recommend
July 27, 2026
Reply from Locauto Group - Bari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Bari Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Bari Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
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