Finally, a serious car rental company that doesn’t try to charge you for unnecessary extras. I rented a Peugeot 3008 SUV-C with my family from Bergamo. We took a road trip through the Dolomites,... See more
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Excellent rental experience! I really appreciated being able to rent a car using only a debit card, without a credit card or a deposit. Before making the payment, I had a few questions, so I contact... See more
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We had a great experience renting a car here. Everything was smooth and easy from start to finish. The car was clean, in great condition, and exactly as expected. The staff was friendly, professiona... See more
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All went well, the car was clean and quite new, staff both at pickup and dropoff communicative and helpful. We could also take it to Switzerland and France (unlike many other cars of rental companies)... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy
- +39 0243020415
Unisciti a MyLocauto Friends
4.5
Excellent
8K reviews
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Amazing service
Originally booking a car through Rent25Hr who cancelled our booking while we were stuck on a plane which was delayed unable to tell them and keeping our deposit leaving us strandard. Enterprise were able to to provide us with a car and continue to proceed with our holiday. Fantastic service from all the staff thank you
August 9, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
everything was excellent
August 2, 2026
Reply from Locauto Group - Bergamo Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Bergamo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Bergamo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Everything went well
Everything went well. Check in and check return.
Only the maintenance needs improvement, no water for the windows, warning tyre pressure (to high) and the cleaning of the car.
July 31, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Bijl,thnak you for sharing your experience.
We are glad that you enjoyed our service.
At the same time, we are sorry for the car conditions that do not reflect our standards.
Rest assured that we will share your feedback with our local team to improve our vehicle inspections procedures.
We hope to welcome you back in the future for a much better experience.
Elisa
Good experience except for strange USA license rule?
Everything was great and the representative in Bergamo was nice and professional. We ran into one problem: I am a USA driver and I just renewed my license in April. The rental agent said he had to see a copy of my previous license which of course I had not with me?. It seems strange that no American can rent a car with Locauto if they have renewed their license in the same year they want to rent the car? It caused some unnecessary headache at pickup. Otherwise, everything was great; good car and easy drop off at VCE airport Thank you!
August 8, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Maria Elizabeth,thank you for sharing your feedback with us! We are thrilled to hear that you had a great experience overall, received professional service from our Bergamo team, and enjoyed a smooth drop-off at Venice Airport.
Regarding your concern about your driver's license: under Italian rental regulations and our company policy, drivers must have held a valid driver's license for at least one full year to rent a vehicle under standard conditions. If a license has held for less than a year, a dedicated Young/Novice Driver fee applies.
We apologize for the hassle this caused during your pick-up, but please be assured our agent was following protocol to ensure your booking was processed correctly.
Thank you again for choosing Locauto, and we look forward to welcoming you back on your next trip to Italy!
Chiara
Reply from Locauto Group - Bergamo Aeroporto
Thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience in the future.
Elisa
They made me pay for insurance again…
They made me pay for insurance again even though I had already paid for it through booking.com.
The oil level in the car was low, which is why the service light came on. I had to visit a service center to have the oil topped up at my expense.
August 1, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Pavel,thank you for taking the time to write this review.
We sincerely apologize for the inconvenience you experienced during your rental and appreciate the opportunity to clarify these matters.
Regarding the coverage purchased through a third-party broker, please note that this is a separate agreement between you and the broker. Our systems do not have visibility into third-party coverage details. For this reason, our counter staff is fully trained to clearly explain what is included in your Locauto rate, what is excluded, and what optional extra protections are available directly with us.
We are also deeply sorry for the issue regarding the oil level. Despite our strict pre-rental inspections on every vehicle, an unexpected drop in oil levels unfortunately occurred in this instance.
To help us review this issue and process a reimbursement for the expense you incurred for the oil top-up, please contact our Customer Service team by clicking here: https://portale.locautorent.com/websitecs/cs-home.aspx.
We hope to have the opportunity to welcome you back and provide you with a much seamless experience in the future.
Chiara
Good experience overall
Good experience overall, did not get the car I wanted but a good replacement. Good service staff reasonable friendly.
August 2, 2026
Reply from Locauto Group - Bergamo Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Car changed with down great, no compensation
Book and make payment for Skoda actavia Estate (big car), onsite car has been changed to Peugeot 2009 (medium car) without any compensation. Because of long drive trip faced some problem and not convenience.
August 7, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Ilyas,thank you for your review.
We are truly sorry to hear about your experience and the inconvenience caused during your long trip.
We sincerely apologize for the vehicle downgrade at pick-up and for any discomfort this caused you. We understand how important it is to have the vehicle size you originally reserved.
Please do not hesitate to get in touch with our Customer service team by clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx
We look foward to welcoming you back for a better experience in the future.
Elisa
Very kind person at Bergamo airport
Very kind person at Bergamo airport. Everything went smooth.
August 2, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Smooth rental process !
The experience was really great and the staff is really friendly ! Definitely recommend renting through Locauto
August 7, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
We had a great experience
We had a great experience! The staff were friendly and very helpful. We had an early return to the airport and they explained their drop box policy which was excellent!
August 7, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Super rent.
The entire process, from selection and payment to pickup and return of the car, was super smooth. No complications. I recommend it.
August 5, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Very friendly staff and a good price
The staff were very pleasant on our arrival to collect the car and the guy was genuinely interested in hearing about my son's wedding in Malcesine, Lake Garda and was so happy for us.
Service - Welcoming,efficient.
Staff - Genuine,pleasant and helpful
Booking process no issues
Even though the price is cheaper than the big companies Sixt,Hertz or Alamo etc there was no haggling, no hard sell on CDW or insurance.The return of the car was a breeze no spending ages looking for evey mark,scratch or dent by the Laucato member of staff.
Finally Return of the car needs to be made clear. We had trouble going to the correct P3 area and ended up in the main(big green lettering) P3 Parking area NOT car rental returns bay, which was a less obvious smaller sign.This was stressful as we were short on time to catch our flight.
August 2, 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The car was dirty outside
The car was dirty outside, and inside, which is unacceptable!!!!
August 6, 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Iannis,thank you for taking the time to write this review.
We apologize if the conditions of the car did not meet your expectations this time.
We have taken note of you feedback and we will share it with our relevant department to improve our cleaning procedures.
We hope you will give us another opportunity to provide you with a better service.
Elisa
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
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