Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
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Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied
No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if so... See more
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I have been a long-term customer of Locauto and their customer service is exceptional. Truly very kind, polite and will.go out of their way to assist. I can only highly recommend them! A special thank... See more
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I found your service very efficient and friendly from arrival after my flight at the desk right through to the car return , when the car was quickly checked and passed . I was shocked at the price q... See more
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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Genuinely the smoothest experience I've ever had renting a car. Nice people, quick service, and good price.

Reply from Locauto Group - Brindisi Aeroporto
Excellent company to deal with. The car was exactly the one we booked. With other companies it is often an equivalent car which is never equivalent. However with Locauto it was exactly the one we wanted. Car was nearly new and in excellent condition. I would be very happy to rent from them in the future.

Reply from Locauto Group - Brindisi Aeroporto
I received the car with a displayed driving range of 690 km. When I returned it, the dashboard showed 710 km of remaining range, yet I was told that the fuel level was insufficient. As a result, I was required to drive to a petrol station and add more fuel.
I do not believe this is fair, and the explanation I was given is not logical. I have a photo of the dashboard clearly showing 690 km of remaining range when I collected the vehicle.
I was told that the displayed range depends on the driver’s driving style. If that is the case, how can the remaining fuel be assessed based on the displayed range? The previous driver may have driven more or less economically than I did, which would directly affect the estimated range. Therefore, the displayed autonomy is not a reliable or objective measure of the actual fuel level.
For this reason, I believe it was incorrect to require me to add fuel based solely on the estimated driving range.

Reply from Locauto Group - Brindisi Aeroporto
I think over the experience was ok
I expected a vehicle like the one I requested and paid a premium for, but got something smaller with no backup camera

Reply from Locauto Group - Brindisi Aeroporto
One of the best experiences both picking up the car and returning it. Great customer service.

Reply from Locauto Group - Brindisi Aeroporto
We took a car at Brindisi airport and everything was perfect.
The car was new (1400km in total) and the team was professional.
No bad surprise when we took it and when we brought it back.
I recommend Locauto

Reply from Locauto Group - Brindisi Aeroporto
The service at the airport was really good and fast. We didn't have any problem and the FIAT that we had was perfect

Reply from Locauto Group - Brindisi Aeroporto
Everything was great expect the time we expect at the airport before taking the car. It was very long but the staff was very nice.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Simple and straightforward; the entire process, from pickup to return, was excellent.

Reply from Locauto Group - Brindisi Aeroporto
Cannot fault the guys in Brindisi.
Second time using Locauto in Italy now. I have nothing but peace of mind when using Locauto.
Cars are in great condition and same with the safety equipment. I ordered a baby seat and it was top of the range. I was worried about putting my 7mo in a hire seat, but simply couldn’t carry it all. I’m glad I trusted Locauto.
I returned the car covered in dust - and I mean COVERED! It’s the nature of Puglia countryside. I thought I’d get charged. But I just got told we can’t possibly charge for something that comes with our area - don’t worry! So I will be going back again next year and booking through Locauto again. I will also continue to recommend to all.
Thank you for making my trip so easy.

Reply from Locauto Group - Brindisi Aeroporto
Hi, we picked up the car in Brindisi at the airport, clio. The staff was friendly, quick response, the car handover was correct and professional. Everything was ok when returning the car too. We booked the car through Booking. I recommend this company.

Reply from Locauto Group - Brindisi Aeroporto
Credo che sia la rent cars più organizzata e conveniente , dell’aeroporto di Brindisi.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Very friendly staff, no long waiting on the phone (I had a small question) no pushing for extra insurance. And the car was as expected. Really nice experience.

Reply from Locauto Group - Brindisi Aeroporto
The car was amazing, the experience was very very good, the attention was very good no problem at receiving the car also.

Reply from Locauto Group - Brindisi Aeroporto
The car I got was almost new , clean and well maintained. The staff was very friendly and proffessional. It was easy to find their office in the airport

Reply from Locauto Group - Brindisi Aeroporto
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