I have been a long-term customer of Locauto and their customer service is exceptional. Truly very kind, polite and will.go out of their way to assist. I can only highly recommend them! A special thank... See more
Company replied

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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I have been a long-term customer of Locauto and their customer service is exceptional. Truly very kind, polite and will.go out of their way to assist. I can only highly recommend them! A special thank... See more
Company replied
No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if so... See more
Company replied
I found your service very efficient and friendly from arrival after my flight at the desk right through to the car return , when the car was quickly checked and passed . I was shocked at the price q... See more
Company replied
Very Positive Experience! They saved our holiday by providing a car very last minute - no issues. Very happy, thank you so much.
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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As always, Locauto staff were friendly, helpful and very efficient. I recommend using the smart check in system.

Reply from Locauto Group - Brindisi Aeroporto
Very Positive Experience! They saved our holiday by providing a car very last minute - no issues. Very happy, thank you so much.

Reply from Locauto Group - Brindisi Aeroporto
Great… Alessio helped save our vacation… he was so nice and helpful

Reply from Locauto Group - Brindisi Aeroporto
Great Service Friendly Helpfull you felt like they wanted you to enjoy your rental and not like some companies just out to make money
I would always use them if they were available
Patrick Frizoni

Reply from Locauto Group - Brindisi Aeroporto
Clear communication and straight- forward process.
Car was new and drove very good, easy to connect with phone, which allowed easy navigation and listening to music.

Reply from Locauto Group - Brindisi Aeroporto
Great experience from start to finish. Can’t recommend them enough.

Reply from Locauto Group - Brindisi Aeroporto
clean car. drove well no problems.
car checked over with us before leaving and upon being returned.
could do with better signage to help find the place as you exit arrivals.

Reply from Locauto Group - Brindisi Aeroporto
Team
Is really nice and supportive, good explanation and the car we get was amazing.

Reply from Locauto Group - Brindisi Aeroporto
I have been a long-term customer of Locauto and their customer service is exceptional. Truly very kind, polite and will.go out of their way to assist. I can only highly recommend them! A special thanks to Alessandra!

Reply from Locauto Group - Brindisi Aeroporto
I found your service very efficient and friendly from arrival after my flight at the desk right through to the car return , when the car was quickly checked and passed .
I was shocked at the price quoted for a booster seat on arrival which I had forgot to pre-book with my broker. €64 for a booster child seat for a week I think is extortionate, I could purchase one in a store for much less than half that price. That was the only negative. (But I didn’t go with that option in the end so was all good for me.

Reply from Locauto Group - Brindisi Aeroporto
Perfect and Fast team in Brindisi airport Lockauto

Reply from Locauto Group - Brindisi Aeroporto
Staff very friendly and didn't take long to get the keys or drop it off, car was almost brand new and exactly type we booked, would definitely recommend to others.

Reply from Locauto Group - Brindisi Aeroporto
I’ve used Locauto twice now. In Bari and Brindisi. All very straight forward. Great service and very friendly staff.

Reply from Locauto Group - Brindisi Aeroporto
I rented an SUV for 10 days. I got a low-mileage 2026 Peugeot 3006. Everything was great—friendly service, and a smooth pickup and drop-off process. It was my first time renting a car without a security deposit. I definitely recommend it.

Reply from Locauto Group - Brindisi Aeroporto
I would strongly recommend. Very good car, great service and very friendly! Thanky a lot.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Very smooth and quick pickup and return. Nice and friendly personnel.

Reply from Locauto Group - Brindisi Aeroporto
Booked rental car via Discover Cars and all worked out smoothly. Picking up and returning the car went very efficient and in a friendly manner.

Reply from Locauto Group - Brindisi Aeroporto
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