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Locauto Group - Brindisi Aeroporto Reviews 

8,598
TrustScore 5 out of 5

4.9

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more

Company replied

Rated 4 out of 5 stars

I had chosen level of insurance, but was asked to choose another one, of course more expensive. And i was asked to choose automatic gearbox of course also more expensive, in sted of manual which was... See more

Rated 5 out of 5 stars

My original car rental had no cars available so I went down to ask if I could rent on site and they were so accommodating got me into a great reliable car within 20 min I was leaving. Was so pleased w... See more

Company replied

Rated 5 out of 5 stars

I was very satisfied with my rental experience. The car was practically brand new, clean, and in perfect condition. The pickup process was smooth and professional. The staff took the time to ex... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

  • +39 0243020411
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4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,598)

62,979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go-to rental company

My go-to rental company - 4 rentals in

4th rental with locauto and they never disappoint.
Clean cars, great rates, zero stress.
The staff is amazing and everything just runs smoothly.
Will definitely be back for rental #5!🚗

July 12, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

We had an excellent professional…

We had an excellent professional service from start to finish, it was seamless from booking online, collecting the car and dropping the car back at the airport.
Many thanks.

July 12, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars
Locauto Group - Brindisi Aeroporto logo

Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Profesional,clear and precise

Adherance to choises made in advance ; quality and speed of vehicle handoveer and return, and very pprofessinal and welcoming staff.

July 10, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Perfect

All perfect

July 4, 2026
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Reply from Locauto Group - Brindisi Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Easy checkin and really pleasant staff

Easy checkin and really pleasant staff. Didn’t push a hard sell and took time to go around the car. Will use again for sure.

July 10, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Service was excellent

Service was excellent

July 10, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Excellent

Excellent car rental service with friendly staff, a smooth booking process and clean, reliable vehicle. Highly recommended!

July 9, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Very good Locauto experience in Brindisi

Smooth and quick smart Check-in WITHOUT any attempts to sell extra insurance, good and transparent handover of the car, smooth and fair car check and confirmation by mail at return.

July 9, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Helpful and efficient staff

Helpful and efficient staff , no queues as at the other car rental counters and they didn’t do a hard sell on extra insurance which was a welcome change.

July 5, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Quick service

Quick service, reliable and personal.

July 1, 2026
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Reply from Locauto Group - Brindisi Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

2 weeks in Leece.

Easy to collect car , although only just made it as flight was delayed got to the rental place at Brindisi airport with 15 mins to spare before it closed. Return process was all easy no hassle .i took out the additional insurance through Zest when i booked the car.

July 7, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

The whole experience was perfect

The whole experience was perfect: the service (check-in and check-out), the car and its comfort, and the rental price. Efficient! I highly recommend it.

July 7, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Excellent experience

Excellent experience! The staff member welcomed me with a smile and was friendly, professional, and efficient throughout the entire process. Everything was completed in less than 10 minutes. As a wonderful bonus, I received a free upgrade and was the very first person to drive the car. Highly recommended!

July 4, 2026
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Reply from Locauto Group - Brindisi Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

You have a very fast service

You have a very fast service, sympatic and also vert serious employers.
The réservation is easy, by phone a long time before.
Thank you everybody.

July 6, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Very fast and uncomplicated rental experience.

With the Smart Check-In possibility, the pick-up of the Car was very fast and uncomplicated. Staff was very friendly and uncomplicated.

June 29, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Be careful if you don't have a joint account.

I have no complaints about the rental car itself, and the agency staff were very pleasant; the car was very new and ran well. However, I made the booking even though my husband was the one driving, yet we were required to register two drivers—incurring an extra cost of €125—even though I didn't drive at all. I do not understand why the driver has to be the cardholder !!!

July 5, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Hello Tatooine, thank you for sharing your experience and giving us the opportunity to reply. First of all, we are very pleased to hear that you enjoyed our service and our staff in Brindisi.
Regarding your booking, please note that all prepaid reservations come with terms and conditions that are accepted during the booking process. These terms state that the main driver must be the credit card holder. Much like a flight ticket, a rental reservation is strictly personal, which helps us ensure security and prevent fraudulent activity.
Sara

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