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Locauto Group - Cagliari Aeroporto Reviews 

9,475
TrustScore 5 out of 5

4.8

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more

Company replied

Rated 4 out of 5 stars

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more

Company replied

Rated 5 out of 5 stars

We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more

Company replied

Rated 5 out of 5 stars

After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,475)

57,830 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience, choose Locauto!

After a very bad experience with Target, Locauto arranged a car for us, great upgrade, new car, 100% insured, everything the way you wish. Thank you!

August 29, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Great service

Great service, highly recommend

August 31, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Had a great experience

Had a great experience, best rental of all in Sardinia at least!

August 22, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. The booking itself and the return were extremely uncomplicated. The local providers are sometimes cheaper and more uncomplicated than the big players. Absolute recommendation.

August 29, 2026
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Reply from Locauto Group - Cagliari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Excellent experience with Locauto Cagliari Airport

We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car.

The staff were friendly, professional and helpful, and everything was clearly explained. The car was in very good condition, clean and comfortable, and we had no problems during our stay in Sardinia.

Returning the car was also quick and easy. Overall, we were very satisfied with the service and would definitely choose Locauto again for a future trip to Italy. Highly recommended ⭐️⭐️⭐️⭐️⭐️

July 29, 2026
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Reply from Locauto Group - Cagliari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Saved the day!

Locauto was very friendly; super easy to pick up the car ( contract had all including insurance) with no extra fees. I originally had another reservation with a different company that felt through. Locauto really saved the day!

August 17, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Got an amazing upgraded car and your…

Got an amazing upgraded car and your staff both at the contracting desk and also at the car pickup point were super friendly and helpful. 5 star service

August 28, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

We are so happy that you saved our…

We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope to return to Sardinia soon so we can thank you in person. Thank you so much.

August 8, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

The staff was excellent-very friendly

The staff was excellent-very friendly, helpful and professional.

August 19, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

I recommend

Efficient, new car as always, very good service, great company, I recommend

August 19, 2026
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Reply from Locauto Group - Cagliari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Nice people

Nice people
Didn’t have to stress about scratches
Quick easy return

August 18, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

We had to leave the car on the side…

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allowed to park in the area of another rental company.

One small negative point we noticed was that there was no windshield washer fluid in the car.

Apart from that, everything was very good and we were really happy with the car overall.

August 24, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Camille, thank you for sharing your feedback with us! We are thrilled to hear that you were happy with the car and enjoyed your overall rental experience.

We apologize for the inconvenience regarding the full parking lot and the missing windshield washer fluid. We will review our parking management during peak times and share your notes with our prep team to ensure fluids are always topped up before departure.

Thank you again for your review, and we hope to welcome you back on your next trip!
Elisa

Rated 5 out of 5 stars

They were really fast

They were really fast, kind. We were in a car in only some minutes.

August 19, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Nice surprise for a "small" company

Sympathetic agent, very good car, competitive price

August 17, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

smooth

smooth, professional, hassle free.

August 17, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

We had ordered a car for 12:00 on…

We had ordered a car for 12:00 on 15-08-26. We didn't arrive until 2:00 because our suitcases hadn't arrived. Still, we waited 30 minutes for the car because it was being prepared. If we hadn't, I would have given 5 stars. I would recommend this place at any time. Everything went smoothly and easily.. Both reception and drop-off... Best regards. Jette / Jess Denmark

August 23, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Jette/Jess,thank you so much for your recommendation and for taking the time to share your feedback! We are delighted to hear that you had a smooth experience with both our reception and drop-off teams.
We sincerely apologize for the 30-minute wait to receive your vehicle. During peak season, managing high fleet turnover and unexpected schedule delays can sometimes create temporary slowdowns, but our team always works hard to prepare every car safely and thoroughly.

We truly appreciate your understanding and hope to welcome you back again soon for a 5-star experience!
Elisa

Rated 1 out of 5 stars

We tried to book a car directly with…

We tried to book a car directly with you but you didn’t have any availability, then we booked with zest and upon our arrival in Sardinia we realised it was the same company that zest is using locally.

Then “we didn’t have to” but it was strongly recommended to get full insurance because the full insurance we bought via zest wouldn’t cover it.

Basically all you are interested in is to get more money out of your customers.

August 23, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Katerina,thank you for your review and giving us the opportunity to explain.
Please note that our vehicle availability is highly dynamic and subject to frequent changes, but we are glad you were ultimately able to rent with us and we thank you for choosing Locauto.

We would like to clarify that our staff is trained to thoroughly explain our rental conditions and coverage options, leaving the customer completely free to decide what suits them best. Furthermore, Locauto has no visibility into coverages purchased through third-party brokers, as those represent a separate agreement directly between the customer and the broker.

We hope to welcome you again in the future for a more seamless experience.

Elisa

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