Great rates, straight forward booking and collection process, excellent vehicle and friendly staff. I was given the option to upgrade vehicle and other waivers at the desk but did not feel any pressur... See more
Company replied

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Great rates, straight forward booking and collection process, excellent vehicle and friendly staff. I was given the option to upgrade vehicle and other waivers at the desk but did not feel any pressur... See more
Company replied
These guys saved me on the spot after being scammed by another rental firm. Super pleasent car, got a brand new one. Not crazy expensive even being under 25 and renting at the moment. No fooling aroun... See more
Company replied
The experience was amazing for two reasons. First, the Car is new and easy to driving ! And second, because the staff at Locauto were very friendly and helpful at all times; that's what I would highli... See more
Company replied
Really easy, fast and spontaneous. We needed a car on short notice, because another rental company rejected our cards due to company policy. Locauto was easy, and a nice car on top! We had a really... See more
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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Great rates, straight forward booking and collection process, excellent vehicle and friendly staff. I was given the option to upgrade vehicle and other waivers at the desk but did not feel any pressure to do so - I took out the free vehicle upgrade, empty tank return and damage waiver for a reasonable fee. Would not hesitate to book through Locauto again and would recomend to anyone looking.

Reply from Locauto Group - Cagliari Aeroporto
The experience was amazing for two reasons. First, the Car is new and easy to driving ! And second, because the staff at Locauto were very friendly and helpful at all times; that's what I would highlight most about my experience.

Reply from Locauto Group - Cagliari Aeroporto
The booked car was not ready on time, but got an upgrade and were ready to go in less then 10 min. Car almost new and in very good shape.
Friendly personnel, office easy to find. Return uncomplicated even outside opening hours.
Thank you.

Reply from Locauto Group - Cagliari Aeroporto
The rental process was easy an the service was friendly. And locauto was the cheapest one. Thanks.

Reply from Locauto Group - Cagliari Aeroporto
These guys saved me on the spot after being scammed by another rental firm. Super pleasent car, got a brand new one. Not crazy expensive even being under 25 and renting at the moment. No fooling around, no extra expenses charged after. Easy booking and lovely people.

Reply from Locauto Group - Cagliari Aeroporto
The people at the desk, the car, everything was absolutely perfect. The process of getting the car was seamless and quick. The car itself was much better than expected, and everything went perfectly. If you’re in Cagliari, use these folks!!

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Easy pick and drop off, clean car in excellent condition, very helpful staff.

Reply from Locauto Group - Cagliari Aeroporto
Locauto's service went smoothly—right up to the return of the car. The car was free of damage and had a full tank. This was confirmed to us by the employee, and we were asked to provide our signature on a tablet. Upon receiving the invoice, we were charged €70 for the "fuel service" option, even though we had returned the car with a full tank. When we contacted customer service, the response was simply that we had signed the agreement. In our view, this is an unscrupulous company that enriches itself by retroactively selling unnecessary options—despite the fact that we were told the exact opposite! We were also sold a roadside assistance option for €50. To us, an "option" implies that payment is made only in the event that the service is actually utilized—not as a flat-rate fee. These are highly unethical business practices. Avoid this company.

Reply from Locauto Group - Cagliari Aeroporto
Really easy, fast and spontaneous. We needed a car on short notice, because another rental company rejected our cards due to company policy. Locauto was easy, and a nice car on top! We had a really competend service.
I guess it's industry standard, but young-drivers fee for age 23 is in my view crazy.

Reply from Locauto Group - Cagliari Aeroporto
I have rented from Localauto several times now. Always a great, efficient service.

Reply from Locauto Group - Cagliari Aeroporto
Fantastic experience (s) never disappointed for my 6 years customer relations and many and many car locations.. 👌🏻👍🏻 very professional and sympatic team in Cagliari

Reply from Locauto Group - Cagliari Aeroporto
Scammers, I have to pay 130 euro for young driver without any knowledge before I was on airport to pick up my car. At booking terms It was saying I need to be min. 21yo and there wasn't more details about that.

Reply from Locauto Group - Cagliari Aeroporto
Everything went fine. The car was Nice and ok. The only thing that bothered me was the insisting from the rental lady to take extra insurances.

Reply from Locauto Group - Cagliari Aeroporto
First, it is difficult to find the rental place. There is no any sign from the airport.
I have already had full insurance, but the layd from the office has push me to much to take an extra insurance telling me that this insurance which I have, not protect everything. I understand it is her job, but if you not like to rent the card through another agency, then just do not do it. Like this, the other agency rent the car and sell also the full insurance, you would also want to sell double insurance.
Also, I booked some Jeep, but I got the Skoda Oktavia limuzine, which is not similar at all.
When I turned car back, I came a little earlier about 7:30, and 2 ladies from the office did not want to check the car before 8 am, telling me that the office start to work at 8 am. It was 1 minut job just to take overlook over the car, and I must waiting 30 minutes with the chance to loose the plain

Reply from Locauto Group - Cagliari Aeroporto
Very good service in general. Easy pick up, friendly staff and efficient service. It loses a star because I felt they were overly pushy in trying to upsell- particularly insurance to the point that they make you feel anxious.

Reply from Locauto Group - Cagliari Aeroporto
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