We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied

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We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied
We have rented a car from Locauto in Cagliari Sardinia. Everything went smooth. Service was good and no deposit has been asked. There were no problems during drop off as well in another city. You just... See more
Company replied
We had to spontaneously get a car because our previous rent company ditched us. They had a car for us (Peugeot 208 hybrid) right away, no credit card needed. No pre order, no complications, would... See more
Company replied
We used Locauto for a week-long rental, and the entire experience was fantastic. The pickup and drop-off processes were super simple and fast, with zero hassle or long waits. The Opel car we were give... See more
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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Very frienly girl at the desk. At return of the car it was handled very fast

Reply from Locauto Group - Cagliari Aeroporto
The staff were very efficient and on the ball. Good customer service, no hard sell of extra insurance....
The car was clean and in a great condition.
Locauto is a rarity in car rentals. It was such a pleasure to rent a car from them.

Reply from Locauto Group - Cagliari Aeroporto
Fast service by friendly staff at pick up and return, and the car was brand new and the same model as on the booking site.

Reply from Locauto Group - Cagliari Aeroporto
Quick and friendly served pick-up. Fresh and flawless VW T-Cross provided. Swift return. No unexpected fees. All in all recommending.

Reply from Locauto Group - Cagliari Aeroporto
I had a great experience renting a car from Locauto in Sardinia. The entire process was smooth, quick, and professional from pickup to return.
I booked through DiscoverCars and chose the full “Don’t Worry” insurance package. Everything worked exactly as expected, and there were no surprises. One of the best things was that no security deposit was required, which made the rental process much more convenient.
I was also pleasantly surprised to receive a car that was better than the category I had originally booked. The vehicle was clean, modern, and in excellent condition, making our trip around Sardinia very comfortable.
The return process was fast and hassle-free, and the staff were friendly and helpful throughout the rental period.
I would definitely rent from Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience in Italy.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
The process of booking and then receiving the car was quite fast and convenient. The only drawback was that when I picked up the car, they did persuade me to pay extra for warranty coverage, although I had not planned to do so. They argued that it was "high season" with a large number of cars, accidents and necessary service support on the roads outside the city. Since this was my first trip to the island, they convinced me - and as a result the price was definitely not the lowest.
But in the rest everything was great: a new comfortable car, good equipment, wonderful (although a bit too narrow and with lot of speed limits) roads and a very fast and trouble-free return.
Thank you for the overall positive experience!

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Good, quite new car, easy car return at 5 a.m. One star minus for forcing me to insurance and full tank non-return service with lying about the size of the gas tank to force me to pay for it.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
We had to spontaneously get a car because our previous rent company ditched us.
They had a car for us (Peugeot 208 hybrid) right away, no credit card needed.
No pre order, no complications, would recommend 10/10.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
The entire process of picking up and dropping off the car was fast and efficient. The car had low mileage and was clean.

Reply from Locauto Group - Cagliari Aeroporto
All was good. Personal was friendly, car was clean. Thanks to personal for the good job.

Reply from Locauto Group - Cagliari Aeroporto
We received an invoice about Body Protection about 155 euros. But we didnt book that. We only agreed at the Service Desk from Locauto a protection Service about 36 euros. Nobody answers us until today, and the amount was blocked at the Visacard. This is not ok! Absolutely not ok!

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
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