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Locauto Group - Cagliari Aeroporto Reviews 

9,419
TrustScore 4.5 out of 5

4.7

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


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Rated 4 out of 5 stars

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more

Company replied

Rated 5 out of 5 stars

We have rented a car from Locauto in Cagliari Sardinia. Everything went smooth. Service was good and no deposit has been asked. There were no problems during drop off as well in another city. You just... See more

Company replied

Rated 5 out of 5 stars

We had to spontaneously get a car because our previous rent company ditched us. They had a car for us (Peugeot 208 hybrid) right away, no credit card needed. No pre order, no complications, would... See more

Company replied

Rated 5 out of 5 stars

We used Locauto for a week-long rental, and the entire experience was fantastic. The pickup and drop-off processes were super simple and fast, with zero hassle or long waits. The Opel car we were give... See more

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Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.7

All reviews

(9,419)

62,602 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff were very efficient and on…

The staff were very efficient and on the ball. Good customer service, no hard sell of extra insurance....
The car was clean and in a great condition.

Locauto is a rarity in car rentals. It was such a pleasure to rent a car from them.

August 10, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for your feedback! Fausto

Rated 4 out of 5 stars

Fast service by friendly staff at pick…

Fast service by friendly staff at pick up and return, and the car was brand new and the same model as on the booking site.

July 31, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Sara,thank you for sharing your experience.
We are glad that you enjoyed our service, the car model and our nice staff.
We look forward to welcoming you back in the future.
Elisa

Rated 5 out of 5 stars

Quick and friendly served pick-up

Quick and friendly served pick-up. Fresh and flawless VW T-Cross provided. Swift return. No unexpected fees. All in all recommending.

July 18, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

I had a great experience renting a car…

I had a great experience renting a car from Locauto in Sardinia. The entire process was smooth, quick, and professional from pickup to return.

I booked through DiscoverCars and chose the full “Don’t Worry” insurance package. Everything worked exactly as expected, and there were no surprises. One of the best things was that no security deposit was required, which made the rental process much more convenient.

I was also pleasantly surprised to receive a car that was better than the category I had originally booked. The vehicle was clean, modern, and in excellent condition, making our trip around Sardinia very comfortable.

The return process was fast and hassle-free, and the staff were friendly and helpful throughout the rental period.

I would definitely rent from Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience in Italy.

August 8, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Very kind and helpful.

Very kind and helpful.
Quick service.

August 7, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Overall positive experience

The process of booking and then receiving the car was quite fast and convenient. The only drawback was that when I picked up the car, they did persuade me to pay extra for warranty coverage, although I had not planned to do so. They argued that it was "high season" with a large number of cars, accidents and necessary service support on the roads outside the city. Since this was my first trip to the island, they convinced me - and as a result the price was definitely not the lowest.
But in the rest everything was great: a new comfortable car, good equipment, wonderful (although a bit too narrow and with lot of speed limits) roads and a very fast and trouble-free return.
Thank you for the overall positive experience!

August 1, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Oleksandr,thank you for taking the time to write this review.
We are glad that you enjoyed our service and our car.
At the same time, we apologize if you felt pressured to purchase extra coverage.
We would like to clarify that our staff is required to explain the conditions of the rental and the available extra services; however, the customer is always free to decide.
We hope to welcome you back and earn a 5-star rating next time!

Elisa

Rated 5 out of 5 stars

Quick and easy

Quick and easy, new car, friendly welcome from staff

August 6, 2026
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Reply from Locauto Group - Cagliari Aeroporto

That's great to hear! See you soon, Angelo

Rated 4 out of 5 stars

Good

Good, quite new car, easy car return at 5 a.m. One star minus for forcing me to insurance and full tank non-return service with lying about the size of the gas tank to force me to pay for it.

July 30, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Tomas,thank you for your review.
We are happy that you enjoyed our vehicle and our rental procedures.

At the same time, we apologize if you felt pressured or misled. Our staff is required to explain the rental conditions and our optional extra services, but the choice to purchase them is always entirely up to the customer.
Thank you for your comments, as they help us improve our communication at the counter. We hope to welcome you back for a much better experience in the future!
Elisa

Rated 5 out of 5 stars

Very good experince

Very good experince. Really easy procedure and very fair price

August 5, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

We had to spontaneously get a car…

We had to spontaneously get a car because our previous rent company ditched us.
They had a car for us (Peugeot 208 hybrid) right away, no credit card needed.
No pre order, no complications, would recommend 10/10.

August 3, 2026
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Reply from Locauto Group - Cagliari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Great and rapid service.

Great and rapid service.

August 4, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

All good

Everything was good

August 2, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

The entire process of picking up and…

The entire process of picking up and dropping off the car was fast and efficient. The car had low mileage and was clean.

July 31, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

All was good

All was good. Personal was friendly, car was clean. Thanks to personal for the good job.

August 1, 2026
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Reply from Locauto Group - Cagliari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 1 out of 5 stars

Wrong invoice

We received an invoice about Body Protection about 155 euros. But we didnt book that. We only agreed at the Service Desk from Locauto a protection Service about 36 euros. Nobody answers us until today, and the amount was blocked at the Visacard. This is not ok! Absolutely not ok!

July 22, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Dewald,thank you for sharing your feedback with us. We sincerely apologize for the frustration caused by the unexpected charge and for the delay in our response—this is certainly not the experience we want for our customers.
Providing total clarity and transparency at the counter is our top priority. For this reason, our procedure always includes a thorough review of the rental contract and selected optional services with the customer prior to signing.
We apologize for any misunderstanding and we hope to have a new opportunity to earn your trust back.
Elisa

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