We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
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We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied
We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
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We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
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Locauto was very friendly; super easy to pick up the car ( contract had all including insurance) with no extra fees. I originally had another reservation with a different company that felt through. Lo... See more
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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At first the staff tried repeadetly talk us into buying a higher insuranceclass, which we declined. Otherwise we had a good experience, got a higher class than booked and no issues during the journey or when giving the car back.

Reply from Locauto Group - Cagliari Aeroporto
have a very low opinion of this service. I was initially given a car at Cagliari Airport that had a defect with the left rear tyre, which forced me to replace the vehicle at Olbia Airport.
When I returned the replacement car in Cagliari, it was in the same condition as when I picked it up, with no new damage or defects, as documented in the vehicle inspection report. Despite this, I was subsequently charged more than €300 for alleged damages.
I find this charge completely unjustified, particularly given that the original tyre issue was identified as a manufacturing defect. I therefore request that this charge be reviewed and cancelled immediately.
I hope this complaint will be properly investigated and that the charge will be withdrawn accordingly.

Reply from Locauto Group - Cagliari Aeroporto
We have rented a car from Locauto in Cagliari Sardinia. Everything went smooth. Service was good and no deposit has been asked. There were no problems during drop off as well in another city. You just have to pay extra fee for leaving car in another city.

Reply from Locauto Group - Cagliari Aeroporto
Everything great with the car 👌 perfect, no complaints there.
But the insurance in very expensive - don’t take the insurance from booking.com because it doesn’t cover anything, just rent a car on their site. Only pay for the insurance that is actually valid at the location - not before!
The staff was really friendly and helpfull.

Reply from Locauto Group - Cagliari Aeroporto
Everything went well, I will definitely book a vehicle with Locauto again.

Reply from Locauto Group - Cagliari Aeroporto
Very frienly girl at the desk. At return of the car it was handled very fast

Reply from Locauto Group - Cagliari Aeroporto
The staff were very efficient and on the ball. Good customer service, no hard sell of extra insurance....
The car was clean and in a great condition.
Locauto is a rarity in car rentals. It was such a pleasure to rent a car from them.

Reply from Locauto Group - Cagliari Aeroporto
Fast service by friendly staff at pick up and return, and the car was brand new and the same model as on the booking site.

Reply from Locauto Group - Cagliari Aeroporto
Quick and friendly served pick-up. Fresh and flawless VW T-Cross provided. Swift return. No unexpected fees. All in all recommending.

Reply from Locauto Group - Cagliari Aeroporto
I had a great experience renting a car from Locauto in Sardinia. The entire process was smooth, quick, and professional from pickup to return.
I booked through DiscoverCars and chose the full “Don’t Worry” insurance package. Everything worked exactly as expected, and there were no surprises. One of the best things was that no security deposit was required, which made the rental process much more convenient.
I was also pleasantly surprised to receive a car that was better than the category I had originally booked. The vehicle was clean, modern, and in excellent condition, making our trip around Sardinia very comfortable.
The return process was fast and hassle-free, and the staff were friendly and helpful throughout the rental period.
I would definitely rent from Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience in Italy.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
The process of booking and then receiving the car was quite fast and convenient. The only drawback was that when I picked up the car, they did persuade me to pay extra for warranty coverage, although I had not planned to do so. They argued that it was "high season" with a large number of cars, accidents and necessary service support on the roads outside the city. Since this was my first trip to the island, they convinced me - and as a result the price was definitely not the lowest.
But in the rest everything was great: a new comfortable car, good equipment, wonderful (although a bit too narrow and with lot of speed limits) roads and a very fast and trouble-free return.
Thank you for the overall positive experience!

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Good, quite new car, easy car return at 5 a.m. One star minus for forcing me to insurance and full tank non-return service with lying about the size of the gas tank to force me to pay for it.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
We had to spontaneously get a car because our previous rent company ditched us.
They had a car for us (Peugeot 208 hybrid) right away, no credit card needed.
No pre order, no complications, would recommend 10/10.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
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