We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
Company replied

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We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
Company replied
We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied
We have rented a car from Locauto in Cagliari Sardinia. Everything went smooth. Service was good and no deposit has been asked. There were no problems during drop off as well in another city. You just... See more
Company replied
We had to spontaneously get a car because our previous rent company ditched us. They had a car for us (Peugeot 208 hybrid) right away, no credit card needed. No pre order, no complications, would... See more
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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Very professional firm. Very professional workers. Our Country Man Mini was a great choice. This car was very good condition inside and outside. Driving this car was fantastic and safe. The contract was understandable. The employees were helpfull.

Reply from Locauto Group - Cagliari Aeroporto
I felt I got taken advantage of a bit. I had a certain rate with national but booked the wrong airport. When rebooking I was not permitted to use my corporate rate and got upcharged and forced into insurance. Also the car had some issues that I showed the agent at the return and she offered no compensation for the faulty car.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Locauto’s service at the airport was fine (just a short wait for the car—about 15 minutes), and returning the car went smoothly as well.
The staff were helpful. The bigger problem was that we booked the car through Discover Cars—it was supposed to be a Peugeot 308 with an automatic transmission. We ended up with a VW Golf with a manual transmission. So, aside from the fact that the customer received a completely different car than the one they booked, everything else was fine.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Be careful when booking with this company through brokers like Booking.com. I arrived at the Cagliari counter with a pre-paid "Full Coverage" insurance. The staff completely rejected it, claiming they do not accept broker insurance. They put me in a very stressful position and pressured me into buying their own local insurance for an additional 200 EUR, otherwise making the rental process extremely difficult. This is an unfair, aggressive sales tactic targeting tired tourists. Rent somewhere else if you want to avoid hidden costs and psychological pressure.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
The car park was really close, so we didn’t have to walk a long distance to get our car. The staff were very friendly and helpful making the experience very easy.

Reply from Locauto Group - Cagliari Aeroporto
When arriving the desk and collection of vehicle very near to arrivals which was great. All went smoothly and car in excellent condition highly recommend Locauto !!

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Everything was good except your price. I believe charging 500 EUR for three days was high.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Having full insurance, full tank, AC and the sense of safety is all you need when renting a car abroad straight from the airport!
Highly recommend Locauto!

Reply from Locauto Group - Cagliari Aeroporto
Very smooth process with picking up a car and also with return. Staff was very helpfull and made the whole booking easy. Recommended.

Reply from Locauto Group - Cagliari Aeroporto
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