We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied

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We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more
Company replied
We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more
Company replied
We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more
Company replied
Locauto was very friendly; super easy to pick up the car ( contract had all including insurance) with no extra fees. I originally had another reservation with a different company that felt through. Lo... See more
Company replied
Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Elmas, 09030, Cagliari, Cagliari / Sardegna, Italy

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The team was welcoming and there were no problems returning the vehicle.

Reply from Locauto Group - Cagliari Aeroporto
Friendly staff, the car was basically new, very good location. Booking process was easy, however the online check-in didn't play a huge role - I still had to go to the office, sign the agreement, show my ID, credit card, driving license - although the idea was to skip all those things. The car return was in my case super simple, no waiting - just park the car and give the key back.

Reply from Locauto Group - Cagliari Aeroporto
We got a free upgrade to an automatic car, which was wonderful for driving through the streets of Cagliari.

Reply from Locauto Group - Cagliari Aeroporto
I had a very good experience with Locauto. Picking up and dropping off the car took less than 5 minutes. Very friendly and well-trained staff. When we arrived, the car wasn't available, but they gave us one in a higher class. Everything was perfect.

Reply from Locauto Group - Cagliari Aeroporto
Easy booking process.
Friendly staff.
Got a brand new Skoda Karoq.
Great Service.
Looking forward to the next Holiday with a Locauto Car

Reply from Locauto Group - Cagliari Aeroporto
Recommended to all my friends how amazing it was
Grazie Mille 🙏

Reply from Locauto Group - Cagliari Aeroporto
I rented a car with the “Don’t Worry” package and everything went smoothly. The staff at the counter were very friendly and helpful. I received an automatic car, which was in good condition and easy to drive.
I also appreciated the fuel option: you can prepay, return the car with an empty tank, and they will refill it and refund the remaining amount. Overall, a hassle-free and positive experience.

Reply from Locauto Group - Cagliari Aeroporto
It was very easy to collect car and two car and was very fast and the stuff was very nice

Reply from Locauto Group - Cagliari Aeroporto
Great staff,serious company,fast service,everything was good,I recomand this company.

Reply from Locauto Group - Cagliari Aeroporto
We were given very good car better than expected, Service was prompt. Would highly recommend

Reply from Locauto Group - Cagliari Aeroporto
I was charged an additional €130 for extra insurance by Locauto. This extra cost was not clearly explained during the booking process, and I was surprised by the charge. I believe customers should receive clearer information about any optional insurance products and their costs before completing the rental. Overall, this experience negatively affected my impression of the service.

Reply from Locauto Group - Cagliari Aeroporto
Multiple locations, the most affordable cars. Great car selection. Ease to book, collect and return.

Reply from Locauto Group - Cagliari Aeroporto

Reply from Locauto Group - Cagliari Aeroporto
Excellent attention from the workers, very helpful and clear. Very good car for our kind of trip. We highly recomend this service.

Reply from Locauto Group - Cagliari Aeroporto
We were well welcomed by the representative at the counter.
The only little thing that I would comment is on the poor indications at the airport to find where the Locauto counter was.
Otherwise very good

Reply from Locauto Group - Cagliari Aeroporto
I would have given the maximum rating if it weren't for the pushy attempts to sell additional insurance and the need to wait until a specific pickup time in the parking lot

Reply from Locauto Group - Cagliari Aeroporto
Everything went smooth. The staff was very kind and helpful. The car was brand new!

Reply from Locauto Group - Cagliari Aeroporto
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