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Locauto Group - Cagliari Aeroporto Reviews 

9,455
TrustScore 5 out of 5

4.8

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


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Rated 5 out of 5 stars

We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more

Company replied

Rated 5 out of 5 stars

We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more

Company replied

Rated 4 out of 5 stars

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more

Company replied

Rated 5 out of 5 stars

Locauto was very friendly; super easy to pick up the car ( contract had all including insurance) with no extra fees. I originally had another reservation with a different company that felt through. Lo... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,455)

63,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went well!

The team was welcoming and there were no problems returning the vehicle.

June 10, 2026
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Reply from Locauto Group - Cagliari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Quite good value for the money

Friendly staff, the car was basically new, very good location. Booking process was easy, however the online check-in didn't play a huge role - I still had to go to the office, sign the agreement, show my ID, credit card, driving license - although the idea was to skip all those things. The car return was in my case super simple, no waiting - just park the car and give the key back.

May 30, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Great

Great ! fast!

June 13, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Very good experince

I had a very good experience with Locauto. Picking up and dropping off the car took less than 5 minutes. Very friendly and well-trained staff. When we arrived, the car wasn't available, but they gave us one in a higher class. Everything was perfect.

June 11, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 4 out of 5 stars

Got a brand new car 😀

Easy booking process.
Friendly staff.
Got a brand new Skoda Karoq.
Great Service.
Looking forward to the next Holiday with a Locauto Car

June 4, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello Frank! Thank you very much for your feedback! It was a pleasure to have you as a Customer and we can't wait to see you again soon

Sara

Rated 5 out of 5 stars

Smooth and Hassle-Free Rental Experience

I rented a car with the “Don’t Worry” package and everything went smoothly. The staff at the counter were very friendly and helpful. I received an automatic car, which was in good condition and easy to drive.

I also appreciated the fuel option: you can prepay, return the car with an empty tank, and they will refill it and refund the remaining amount. Overall, a hassle-free and positive experience.

June 10, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great staff and service

Great staff,serious company,fast service,everything was good,I recomand this company.

June 10, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

All okay

Everything okay

June 2, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 1 out of 5 stars

I was charged an additional €130

I was charged an additional €130 for extra insurance by Locauto. This extra cost was not clearly explained during the booking process, and I was surprised by the charge. I believe customers should receive clearer information about any optional insurance products and their costs before completing the rental. Overall, this experience negatively affected my impression of the service.

May 31, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello Daniel, thank you for choosing Locauto and for sharing your experience. We strive to provide excellent service, and we are truly sorry that we missed the mark this time.
If you need support you can get in touch with our CS at the link https://portale.locautorent.com/websitecs/cs-home.aspx


Anna

Rated 5 out of 5 stars

Multiple locations

Multiple locations, the most affordable cars. Great car selection. Ease to book, collect and return.

June 6, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Flexible

Flexible, friendly, good car. Thanks!

June 8, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Excellent attention from the workers

Excellent attention from the workers, very helpful and clear. Very good car for our kind of trip. We highly recomend this service.

June 7, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Good Service

Good car , good Service

June 8, 2026
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Reply from Locauto Group - Cagliari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

We were well welcomed by the…

We were well welcomed by the representative at the counter.
The only little thing that I would comment is on the poor indications at the airport to find where the Locauto counter was.
Otherwise very good

May 28, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Many thanks, see you soon! Erika

Rated 4 out of 5 stars

almost OK

I would have given the maximum rating if it weren't for the pushy attempts to sell additional insurance and the need to wait until a specific pickup time in the parking lot

June 5, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello Krzysztof, it was a pleasure to have you as a customer! We appreciate your feedback and insights, which will help us ensure we are always delivering our absolute best!

Anna

Rated 5 out of 5 stars

Everything went smooth

Everything went smooth. The staff was very kind and helpful. The car was brand new!

June 6, 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

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