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Locauto Group - Cagliari Aeroporto Reviews 

9,436
TrustScore 5 out of 5

4.8

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

We had a very positive experience with Locauto at Cagliari Airport. The whole rental process was smooth and well organised, both when picking up and returning the car. The staff were friendly, pr... See more

Company replied

Rated 5 out of 5 stars

We are so happy that you saved our vacation after we were scammed by another car rental company. A special thank you goes to Eleonora; she provided us with a fair offer when we were in a bind. We hope... See more

Company replied

Rated 4 out of 5 stars

We had to leave the car on the side because there were no available parking spaces. We drove around the parking lot several times, but unfortunately couldn’t find a free spot, and we were not allo... See more

Company replied

Rated 5 out of 5 stars

Locauto was very friendly; super easy to pick up the car ( contract had all including insurance) with no extra fees. I originally had another reservation with a different company that felt through. Lo... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,436)

62,979 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and professional

Very helpful attention at the desk.
Offered and accepted an upgrade with a bigger brand new car and a full insurance deal.
Highly recommended. We will rent a car with them again.

June 13, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, we got a very new car, also contacted Locauto because of possible flight delay and they assures that they will be aware of this and will be possible to pick up the car later if needed.

Staff member Francesca was very helful in terms of reviewing the car, what to be aware of in case of emergencies, so the pick up and drop off went smoothly. *We also did online check-in for the car, which may have also made processes faster.

Recommending Locauto for car rent in Sardinia!

June 11, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy and friendly

We arrived earlier than expected and were offered to rent another car, which was almost new and bigger for just 60€.
Overall easy and friendly staff. Also was easy to leave earlier with no extra cost and a key deposit box

June 20, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Gracias

Everything worked ok...thanks

June 13, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Marcelo,thank you for your review.
We are thrilled that you enjoyed our service.
We look forward to welcoming you back in the future.
Chiara

Rated 5 out of 5 stars

Helpfull and friendly staff

Helpfull and friendly staff, brand new car. They sorted our issue with another rental company and found a last minure option for us. Highly recomended.

June 20, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Very efficient , good price

It took us a few minutes to register and get the car. The price was fair, and the whole process was very efficient.

June 19, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Customer for 10 consecutive years with multiple visits during each year.

I use locauto rentals ever since 2016.
Every year, for my holiday and because visiting family and friends throughout the year.

The staff is welcoming and professional.

The rental rate is very fair and the cars are always in good condition with no surprises on the road.

June 17, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Ford small SUV

The information as to type/s of cars was easy to follow, with value pricing.
When we got to the pickup booth the staff were courteous and clearly explained the booking

June 16, 2026
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Reply from Locauto Group - Cagliari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great car rental company

Great car rental company. Easy, quick and great car.

June 8, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 3 out of 5 stars

the car had some noises that were not…

the car had some noises that were not normal

June 9, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Juan Pablo,thank you for your feedback.
We apologize if the car didn't meet your expectations this time.
Please be assured that all our vehicles are thoroughly checked before every rental, as our customers' safety is always our top priority.
We have taken note of your feedback to improve our vehicle inspection procedures.
We hope to welcome you back for a flawless experience next time.
Chiara

Rated 5 out of 5 stars

Accept credit or debit card

A smooth and hassle-free car rental experience. The staff handled everything quickly and efficiently at the airport.

We were not pressured into buying any additional insurance beyond what we had already purchased.

The car was in excellent condition, and the child seat was also in excellent condition.

The staff were friendly, helpful, and welcoming throughout the entire process.

June 16, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Top-notch

This is the fourth time in a row we've rented from them. There's a noticeable tendency to push insurance and add-ons on customers, but other than that, the service is top-notch as usual. Returning the car is a breeze—you think you've scratched the fender, so you admit it. A staff member comes over with a cloth, and the scratch magically disappears. She says: “non c'è problema, have a nice flight.” Isn't that wonderful?

June 16, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Everything was awesome

Everything was awesome. The service from A to Z, the staff, the new car, the upgrading.
I am very happy and satisfied of this rental car company .

June 15, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great Service, reliable Car

service was kind both when ordering and returning the car. car worked well

June 6, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Dear Ronnen,thank you for sharing your experience.
We are glad that you appreciated our service and we look forward to welcoming you back in the future and provide you with a 5-star experience.
Chiara

Rated 5 out of 5 stars

Everything went well!

The team was welcoming and there were no problems returning the vehicle.

June 10, 2026
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Reply from Locauto Group - Cagliari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Quite good value for the money

Friendly staff, the car was basically new, very good location. Booking process was easy, however the online check-in didn't play a huge role - I still had to go to the office, sign the agreement, show my ID, credit card, driving license - although the idea was to skip all those things. The car return was in my case super simple, no waiting - just park the car and give the key back.

May 30, 2026
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Reply from Locauto Group - Cagliari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

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