Our flight was redirected to a different airport but Locauto dealt with this smoothly. Their phone line was promptly answered each time i called and the desk at Catania airport was open until midni... See more
Company replied
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I rented a car for my trip, and the overall experience exceeded my expectations in every way. Speed: The pick-up and drop-off processes were amazingly fast. No unnecessary delays or tedious paperw... See more
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The staff at both Palermo and Catania were both polite and helpful. Georgia at Catania met us with a cheerful smile and explained the returns process whilst speaking excellent English. Fast pick up an... See more
Company replied
Excellent service from the staff at Lovauto; at the desk, picking up the car and also at drop off. Only gripe is with the number of alarms that sounded in the car constantly; car design rather than Lo... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Catania Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020405. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Fontanarossa, 95121, Catania, Catania / Sicilia, Italy
- +39 0243020405
Unisciti a MyLocauto Friends
4.7
Excellent
16K reviews
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Reply from Locauto Group - Catania Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Easy and smooth experience during check…
Easy and smooth experience during check in and check out. Car was clean and almost new. No deposit, debit card - perfect!
August 3, 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Check in, Car trouble
There was a confusion at the time of check in. The assigned was not there for washing. We waited additional 30 minutes to get a replacement. The replaced car had an injection trouble, forcing it to slow down on a high way. Luckily, this happened on the last day, so we were able to use the car happily for the first 4 days.
August 9, 2026
Reply from Locauto Group - Catania Aeroporto
Dear Osamu,thank you for sharing your experience.
We apologize for the condition of the car. Unfortunately, despite our strict inspection procedures, some issues can still occur during a rental. We are glad that everything went well during your trip, and we hope to welcome you back in the future for a better experience.
Elisa
Thank you LOCAUTO
Picking Up the car- EASY, FRIENDLY & WELCOMING, INFORMATIVE STAFF
Car Usage- smooth, safe, clean!
Car Rental Return- Easy, quick, convenient
THANK YOU, LOCAUTO- I will most definitely be using you again!
August 6, 2026
Reply from Locauto Group - Catania Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
thank you so much for your help today
thank you so much for your help today. everyone was so kind and beyond helpful. if i’m not mistaken, the man helping me was named vittorio. you’re the best!
August 9, 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Easiest car rental company service we…
Easiest car rental company service we ever used!
August 9, 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Catania Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
We arrived at Catania late at night
We arrived at Catania late at night. We tried another car company they didn’t have any cars at the airport. We went to your counter and Sara was very helpful and we got the car that moment. The car was great too. I will recommend your company any time.
August 9, 2026
Reply from Locauto Group - Catania Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Alessio prestou um excelente serviço
Alessio prestou um excelente serviço
August 9, 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
We were charged for an extra rental…
We were charged for an extra rental day, which we believe is incorrect. Although the contract was signed at 5:00 PM, due to an extremely long queue at the rental car parking, we only received the keys at 6:50 PM. We returned the car at 7:00 PM, only 10 minutes after the actual pick-up time. Charging us for a second day because of a delay caused by Locauto’s own service is clearly unfair. We therefore request a refund of the additional day charged.
August 9, 2026
Reply from Locauto Group - Catania Aeroporto
Dear Sebastian,thank you for bringing this matter to our attention. We are truly sorry to hear about the long wait you experienced at the rental parking area and understand your frustration regarding the extra day charge under these circumstances.
Please,do not hesitate to contact our Customer Service team directly at https://portale.locautorent.com/websitecs/cs-home.aspx with your rental agreement and booking details.
We hope to have a new oppotunity to regain your trust.
Elisa
I am satisfied with this rental…
I am satisfied with this rental company. It is very convenient. It met my expectations. I recommend it.
August 9, 2026
Reply from Locauto Group - Catania Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything was great
Everything was great. No problems. Professional car rental company. I highly recommend them to anyone.
August 1, 2026
Reply from Locauto Group - Catania Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Great experience at Catania Airport…
Great experience at Catania Airport -Locauto group .. The representative was very professional, pleasant and not pushy at all to recommend additional services .. Overall would highly recommend!!
August 8, 2026
Reply from Locauto Group - Catania Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Alessio was very helpful and friendly
Alessio was very helpful and friendly. Return was super easy and well organized. Competitive prices. Will book again.
August 8, 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Great Company! Recommendation!
Great car - was de facto brand new!
Great process - pick off/up without and problems!
August 8, 2026
Reply from Locauto Group - Catania Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Easy to find the rental office and no waiting time!
Very easy to find the rental office, it's just outside the exit of Tull Declaration zone in the arrival hall.
No cue at all when we arrived, easy check-in and fast service. Only "note" is that it was not so easy to find back to the "Return point" when we wanted to retur our rental car in the Airport. Locauto is not present on any of the signs on the road towards parking areas. This could be improved.
July 24, 2026
Reply from Locauto Group - Catania Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Alessio
Alessio, we had to hire a van at the last minute due to an airport issue. We got an almost brand new van that drove great
August 8, 2026
Unprompted review
Reply from Locauto Group - Catania Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Catania Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Everything was great
Everything was great, the car we rented was perfect and the rules were all clear and fair
August 1, 2026
Reply from Locauto Group - Catania Aeroporto
That's great to hear! See you soon, Angelo
Transparent
Transparent: At the front desk they were totally transparent and gave clear information regarding our rental agreement.
July 31, 2026
Reply from Locauto Group - Catania Aeroporto
Dear Hassan,thank you for your kind review.
We are thrilled to hear that you appreciated our transparency, as it is our main goal."goal.
We hope to welcome you back for a 5-star experience in the future.
Elisa
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